PYMNTS

AUGUST 17, 2017

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. The price of real estate is prompting even the largest players in the banking world to scale back their branch operations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

OCTOBER 31, 2016

Red Sox fans here at PYMNTS vividly remember seeing a more unlikely turnaround when the New York Yankees managed to blow a three game lead in the ALCS, thus pulling off the biggest choke in the history of sports. Disappointed millennials rejected by credit card companies. Millennials — Once Rejected, Twice Shy.

Data 100

Data Millennials Chicago Lending 100

Independent Banker

OCTOBER 29, 2014

Out of Mom and Dad’s basement, millennials are primed to become your next best customers. Bauhs is on the tail end of the “millennial” generation, which is commonly defined as those born between 1980 and 2000. This is really the moment for community banks to show that they’re a fit for millennials. By Ed Avis.

Millennials 110

Millennials Community Bank social media Community 110

Gonzobanker

AUGUST 10, 2023

This summer in strategic planning meetings across the country, bankers will need to deal with some critical realities: Reality #1: There’s no turning back from the hybrid workplace According to Build Remote, 77% of the Fortune 100 companies are operated under a hybrid working model.

Leadership 140

Leadership Training Meeting Michigan 140

Independent Banker

NOVEMBER 13, 2014

Out of Mom and Dad’s basement, millennials are primed to become your next best customers. Bauhs is on the tail end of the “millennial” generation, which is commonly defined as those born between 1980 and 2000. This is really the moment for community banks to show that they’re a fit for millennials. By Ed Avis.

Millennials 87

Millennials Community Bank social media Community 87

PYMNTS

AUGUST 14, 2017

As The Wall Street Journal reported last week, the founders of live video chat service, Houseparty.com , said they thought they were being invited into Facebook’s offices last year to discuss a potential acquisition. There seems to be an awful lot of piling on these days on the big online platforms. What a difference two years makes.

Innovation 109

Innovation Online Google Millennials 109

Lex Sokolin

APRIL 28, 2021

But he can be roughly compared to a crypto influencer like BitBoy, a YouTuber with 850,000 subscribers and 150,000 views per video. The below video gives you a flavor. But all this is Gen X and Millennial stuff. Videos range from 15 to 60 seconds, and are built for virality as determined by our artificial intelligence overlords.

Video 52

Video social media Millennials Regulation 52

PYMNTS

DECEMBER 30, 2020

Robinhood offers an easy-to-use app to trade stocks commission-free, making the company popular with millennials. In addition to operating some 1,500 U.S. Roblox allows users to play millions of user-created video games for free, or make new games using online tools that the company provides. Roblox ($4 Billion) .

Marketing 198

Marketing Company Online Management 198

Gonzobanker

OCTOBER 31, 2018

But while customers are evolving and adopting less traditional ways of banking, many branches are stuck in a time warp and continue to operate as order takers versus consultative advisors. Employees that cannot answer these questions are not relevant to Millennial customers.

Training 84

Training Fraud Management Tools 84

NCR

OCTOBER 5, 2016

There are key reasons why customers continue to value face-to-face engagement with bank staff when managing their financial affairs, generally polarising around the reassurance of ownership, depth of knowledge and decision making agility, none of which can be advertised as benefits of the self-service channel. Striking a balance.

Customer Experience 100

Customer Experience ATM Strategy Millennials 100

Insights on Business

FEBRUARY 27, 2019

It is hard to remember how we managed with the rudimentary tools of ten years ago; so turn on your imagination and wonder what banking will be like ten years from now. Your executive teams may feel that their current mobile apps and internet banking operations are sufficient. Use case: Focus on the millennial market with mobile.

Customer Experience 107

Customer Experience Mobile Millennials Examples 107

PYMNTS

NOVEMBER 27, 2017

“It’s easy to get caught up in the hustle and bustle of the holidays, and we wanted to do something different and remind our community that this time of year is about friends, family and helping others in need,” explained Nicole Haase , ModCloth’s vice president and general merchandising manager. I’m disappointed ModCloth.

social media 101

social media Branding Retail Millennials 101

Gonzobanker

FEBRUARY 7, 2018

What’s more, most mid-size and community bankers have been so enamored with commercial real estate and commercial loans that they lack the sound retail funding strategy and the treasury management solutions to be ready for the next round of funding competition. Related Videos. Watch Video. Watch Video. Watch Video.

Taxes 75

Taxes Video Analytics Arkansas 75

PYMNTS

NOVEMBER 18, 2019

Smart, according to Google, because it will provide its checking accountholders with money management tips to optimize and manage the funds in those accounts – funds linked to payments and identity credentials that consumers can use to buy things, pay bills and send money to others in and outside the Google ecosystem.

Google 177

Google Study Payments Branding 177

William Mills

MAY 11, 2016

This approach makes a lot of sense– but not sure if it would meet the governance and compliance considerations of most banks and investment management firms. ^SR 01:25 pm Video Recap of Finovate Day 1 with William Mills and Steven Ramirez. Use the blockchain to manage identity, that’s one of the aims of DigiByte.

Video 40

Video Lending social media Analytics 40

Independent Banker

OCTOBER 29, 2014

A consensus says that the future banking customer relationships—particularly for millennial consumers—will orbit to one degree or another around mobile technology. Epperson, a managing director at the global business advisory firm AlixPartners LLP. But how far are they willing to go to do their banking on small mobile devices?

Mobile 105

Mobile Community Bank Community Technology 105

Independent Banker

AUGUST 25, 2016

If you’re an online bank or are simply looking for younger, more millennial-type customers, Twitter and Instagram are strong platforms to use. You want to tell me your story, put up a dynamic display, embed video into your profile and differentiate yourself from your competitors. Everything in one place. It went viral,” Williams says.

social media 70

social media Community Bank Community Video 70

CB Insights

JUNE 17, 2020

In fact, about 75% of doctor, urgent care, and ER visits “are either unnecessary or could be handled safely and effectively over the phone or video,” according to the American Medical Association. The uptake of online therapy has been low, mainly because healthcare practitioners were hesitant to take it on.

Industry 101

Industry Technology Online Video 101

FICO

JUNE 22, 2022

While some firms may still be hamstrung by legacy operating systems and siloed thinking , the right technology investments in Artificial Intelligence, machine learning and digital transformation will not only help automate some of your internal process but also deliver competitive advantage and critical wins. Enter FICO Platform.

Trends 52

Trends Data Customer Experience Analytics 52

PYMNTS

JANUARY 11, 2019

The floor of CES was once again flooded with smart devices, created to make everything from personal grooming to household management to the daily commute a smoother and more seamless experience for consumers through the power of connection. Alexa also made a strong showing among several smart home security products.

Google 145

Google Samsung Apple Technology 145

NCR

JANUARY 25, 2017

There are key reasons why customers continue to value face-to-face engagement with bank staff when managing their financial affairs. Video tellers, using ATM remote control technology, expand the location and service hours of routine face-to-face banking. The importance of the personal touch. Striking a balance.

Customer Experience 40

Customer Experience ATM Technology Millennials 40

NCR

JANUARY 25, 2017

There are key reasons why customers continue to value face-to-face engagement with bank staff when managing their financial affairs. Video tellers, using ATM remote control technology, expand the location and service hours of routine face-to-face banking. The importance of the personal touch. Striking a balance.

ATM 40

ATM Customer Experience Millennials Technology 40

PYMNTS

AUGUST 6, 2018

Some restaurant operators believe that Grubhub as an end-to-end online ordering and delivery platform has changed the relationship dynamics between their establishments and their customers — and not always for the better. Not all restaurants have bought in, including, reportedly, some of the Yum! Big, Little Online Market Share.

Online 125

Online Branding Mobile Millennials 125

FICO

FEBRUARY 12, 2023

That said, customers have increasingly high standards and you only have a short amount of time to impress them (especially Millennials). Videos need to have lots of movement and good visual examples to keep your audience’s attention – and don’t be afraid to add some music! What can financial institutions learn from TikTok?

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

PYMNTS

OCTOBER 9, 2017

Home video and cable TV would go mainstream by the ‘80s, and movie date night suddenly had a run for its money. Whether it’s Netflix or Spotify, Farnsworth explained, millennials prefer subscription services for their anytime, on-demand access and the seamless experiences they offer. Giving moviegoing a subscription twist.

social media 101

social media New York City Cards Google 101

William Mills

MAY 11, 2016

Diana Chin (HR & Operations). Not just for video games… okay, you have my attention. CreditHQ helps businesses manage cashflow. Managing cash flow – targeted at small business in partnership with banks. ^KT. Here’s another solution for document management and origination. ^SR. Virtual reality?

Video 40

Video Mobile social media Analytics 40

CB Insights

AUGUST 16, 2017

This new unicorn cohort operates across industries, from fitness tech to cybersecurity to enterprise data management. Select Round Investors: capitalG, Goldman Sachs, Balyasny Asset Management. Select Round Investors: Y Combinator, Matrix Partners, Tiger Global Management. Unicorn Round: $500M Growth Equity.

Meeting 68

Meeting US Capital North Carolina 68

CB Insights

JUNE 3, 2020

Digitizing key value chain operations (like underwriting and claims management) will be essential to improve operational efficiency as insurers look to cut costs. As the insurance sector looks to rebound from Covid-19, technology will be core in improving operational efficiencies and customer experiences.

Lending 75

Lending Capital Online Marketing 75

CB Insights

OCTOBER 26, 2020

While the rules against prop trading have more recently been loosened, the restriction has still changed how investment banks operate. In the world of asset management, the biggest players are now dedicated firms like Vanguard. Total assets under management (AUM) at the top asset managers now dwarfs total AUM at the top banks.

Management 78

Management Capital Company Marketing 78

PYMNTS

APRIL 11, 2016

Compared to the alternative — losing it in the market anyway and/or being taxed on whatever returns they might manage to eke out — the downside doesn’t appear too threatening. Platforms have dependencies that they have to manage carefully. Two: Platforms have to operate at scale. Worst case — VCs lose it all.

San Francisco 100

San Francisco Operations Examples Branding 100

CB Insights

MARCH 2, 2018

Millennials account for one-third of India’s population. Indian customers get free fast delivery and Prime Video included with their ?999 Despite entering the market one year later than Netflix, Amazon Prime Video already has more subscribers than the streaming service. 999 ($15.32) annual Prime membership.

Regional 68

Regional Retail Marketing Online 68

CB Insights

AUGUST 14, 2017

This new unicorn cohort operates across industries, from fitness tech to cybersecurity to enterprise data management. Select Round Investors: capitalG, Goldman Sachs, Balyasny Asset Management. Select Round Investors: Y Combinator, Matrix Partners, Tiger Global Management. Unicorn Round: $500M Growth Equity.

US 28

US Capital North Carolina Data 28

CB Insights

NOVEMBER 6, 2018

The first image below — taken from Google’s 2017 patent application titled “ Escalation to a human operator ” — shows the operator dashboard showing progress of existing tasks. The platform’s beauty and personal care videos have gained over 222B views.

Google 72

Google Apple Industry Branding 72

Fintech Labs Insights

AUGUST 1, 2016

Avoka’s customer acquisition platform integrates multiple fintech services to help banks, wealth managers and insurers use mobile and digital channels to onboard customers. It leverages 45+ years of franchise operations experience to help retail investors finance franchises, helping to bring them to market quicker.

How To 12

How To Analytics Millennials Data 12

PYMNTS

JULY 11, 2016

Consumers – often with friends or family in tow – walked past store after store, a deliberate design consideration by mall operators to maximize the number of stores that consumers had to walk past to get to the anchor store that originally pulled them in. Should they focus on apps? Browsers and search engines? Other ecosystems?

Google 100

Google Mobile Apple Online 100

William Mills

SEPTEMBER 7, 2016

Stay tuned for our video recap of Finovate Fall Day 2 later today! End of Day 1, check back later today for our video recap of Finovate Fall 2016! Data and Analytics are a profit center rather than something that just needs to be managed. 03:54 pm That’s a wrap folks! Turning Data into Insight and further into Action.

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

JULY 30, 2017

Instead, telematics technology — the use of telecommunications to facilitate communication and gather data from vehicles — will allow taxi and trucking companies to manage their self-driving fleets so that they provide services and run their routes with optimal efficiency. Humans will still be needed to manage these systems.

Industry 78

Industry Company Software US 78