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ID Verification Benefits Both Consumers And eCommerce Sites

PYMNTS

According to October’s Digital Identity Tracker® , “the pressure is on for digital retailers to offer seamless and secure purchasing experiences as consumers spend more time than ever shopping online. [A

Security 189
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10 Questions Banks Should Ask About Their Digital Account-Opening Capabilities

Perficient

If it’s more than 10 minutes for an online/website process or more than five minutes for a mobile process, the abandonment rate impacts account openings as much as 40%. How many clicks does it take to open an online account? Retail customer acquisition in a physical, siloed world costs an average of $280.

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Deep Dive: Why ML Plays A Key Role In Debit Issuers' Fraud-Fighting Strategies

PYMNTS

Fighting such losses requires the ability to detect when stolen debit cards are being used online or for contactless purchases. These approaches could even prove to be more secure than knowledge-based authentication (KBA) measures because information such as PINs can be stolen, while behavioral patterns are much harder to mimic.

Fraud 273
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Worldpay On Staying One Step Ahead of eCommerce Fraud

PYMNTS

trillion online in 2019 — an approximately 18 percent year-over-year increase in worldwide sales. . Entrepreneurs are not alone in seeing moneymaking potential in online shopping, though, as fraudsters are eager to steal what they can. The Hack-to-Fraud Cycle.

Fraud 153
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What are power skills?

Independent Banker

The use of digital technology and artificial intelligence has changed the workplace dramatically in recent decades, but the pandemic accelerated this shift by forcing remote working and driving online commerce. As a result, the skills needed in all businesses, community banks included, are changing.

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How Merchants Are Driving Conversions With Five Features

PYMNTS

Through the feature , customers can ask retailers common questions such as if a product comes in a different color or if an item is in stock. And those agents have help from the platform, which provides them with possible answers based on a knowledge base or frequently asked question (FAQ) section.

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Pindrop’s Solutions Fight Call Center And Voice Fraud

PYMNTS

A classic image of payment fraud involves a fraudster stealing credit card numbers and shopping for goods in-person or online. Today, the company also provides its voice fraud solutions to leaders in insurance, government and retail.

Fraud 107