PYMNTS

OCTOBER 8, 2020

Mobile ordering services, advanced drive-thrus and customer safety and security are the top customer priorities for restaurants amid the pandemic. A December 2019 study found that 70 percent of restaurant customers have used mobile devices to interact with restaurants, for example, although the nature of their interactions varies.

Innovation 141

Innovation Fraud Mobile Security 141

PYMNTS

JUNE 19, 2019

The connected vehicle ecosystem is taking shape, and that brings new opportunities to retail. But challenges remain, not the least of which include securing the emerging ecosystem for those connected cards and trucks. Some of the latest developments from the retail side of the ecosystem come from the world of QSRs.

Retail 163

Retail Security Google Survey 163

Chris Skinner

MARCH 23, 2017

I’ve been working closely with BKM, the Turkish retail payments clearing company, for a few years now. They manage the Fintech Istanbul program, and are the powerhouse behind many of the innovations we’ve seen in Turkey from mobile wallets to contactless payments. Could you please tell us a bit about banking sector in Turkey?

Innovation 196

Innovation Cards Trends System 196

PYMNTS

SEPTEMBER 8, 2020

Consumers are living in stressful times, and Patrick Gauthier , vice president at Amazon Pay , told PYMNTS in a recent interview that merchants working to prepare for retail’s new normal should start by addressing that. As long as retailers focus on creating such safe spaces, he said, “the future is bright.”. Gauthier said.

Innovation 223

Innovation Retail Millennials Tools 223

PYMNTS

JULY 24, 2019

The Internet of Things (IoT) continues to grow in popularity: A recent International Data Corporation (IDC) study projects there will be 41.6 Despite IoT’s popularity, however, security a nd privacy issues continue to make headlines. billion IoT devices by 2025, up from 7 billion in 2018. About the Tracker.

Security 172

Security Regulation Industry Study 172

PYMNTS

MAY 31, 2017

Visa announced Tuesday (May 30) that it is rolling out enhancements to its Verified by Visa service, a global solution designed to make online purchases more secure by helping ensure payments are made by the rightful owner of the Visa account. As part of the upgrade, Visa said it was enhancing its systems to support 3-D Secure 2.0,

Security 192

Security System Fraud Tools 192

PYMNTS

JUNE 19, 2019

The connected vehicle ecosystem is taking shape, and that is bring new opportunities to retail. But challenges remains, not the least of which include securing the emerging ecosystem for those connected cards and trucks. Among the latest developments from the retail side of the ecosystem comes from the world of QSRs.

Retail 109

Retail Google Survey Security 109

PYMNTS

JUNE 8, 2017

The more connected devices consumers have, the more concerned they are about the security of their financial information. Today’s shoppers want the transparency of being able to verify that they’ve been charged the correct amount, and many aren’t willing to trade this security for the convenience of auto-payments.

Security 151

Security social media Study Google 151

PYMNTS

NOVEMBER 8, 2019

Thanks to smartphones equipped with facial and fingerprint recognition for security, many consumers now have up close and personal experience with newer forms of digital ID. Innovations — some more fantastical than others — keep emerging, though. Biometrics in retail could be just the beginning. Vein recognition? Voice patterns?

Innovation 120

Innovation Fraud Security Data 120

PYMNTS

FEBRUARY 19, 2019

Account takeovers are becoming bigger business for criminals — or, at least, the business of preventing account takeovers in the digital retail and payments realm is becoming an increasing focus of companies and security experts. Fraud Prevention Innovation. Fraud Case Study. Account Takeover Growth.

Retail 118

Retail Fraud Case Study San Francisco 118

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

PYMNTS

DECEMBER 12, 2018

According to the PYMNTS Remote Payments Study , connected devices are changing the relationship between shoppers and physical stores. For shoppers who rely on smartphones, the “face” of the modern retailer is becoming its mobile website and app. The study also found that 10.5

Retail 130

Retail Mobile New Jersey Study 130

PYMNTS

OCTOBER 16, 2020

Going straight to the heart of the matter, PYMNTS’ October Digital Identity Tracker® , done in collaboration with Jumio , states that “consumers’ growing digital habits are prompting many digital identity solution providers to view verification as part of the consumer engagement process as well as a means to ensure security and privacy.”.

Security 189

Security Knowledge Base Customer Experience Retail 189

PYMNTS

NOVEMBER 21, 2020

are currently set to lose their unemployment benefits the day after Christmas, according to a study released on Wednesday (Nov. 18) by The Century Foundation, two government programs authorized by the Coronavirus Aid, Relief and Economic Security Act (CARES Act) expire on Dec. About 12 million jobless workers around the U.S.

Retail 179

Retail Community National New York 179

PYMNTS

JUNE 6, 2017

manufacturing industry currently is with regards to digitization, including data intensity, connectivity, adaptability, integration, security and people. Siemens’ president of its digital factory division, Raj Batra, commented on the study’s results and the importance of manufacturers moving forward with digitalization.

Study 101

Study Report US Analytics 101

PYMNTS

JULY 22, 2019

A study done by Bank Negara Malaysia showed that upwards of 92 percent of total fraud losses were connected to card payment fraud. RHB is proud to be at the forefront of fraud prevention in Malaysia,” said Nazri Othman, acting head of group retail banking at RHB Banking Group. “In

Fraud 108

Fraud Cards Security System 108

PYMNTS

SEPTEMBER 27, 2020

Sezzle , the installments payments platform, will be working on buy now, pay later (BNPL) services with Target , a press release says, which will test how the popular payment trend works with the retail giant's operations.

Leadership 302

Leadership Millennials Retail Study 302

PYMNTS

DECEMBER 21, 2020

You can see it in how investors are putting money to work in both consumer-facing and B2B startups, and how startups and incumbents are forging new partnerships to move innovation faster to market. Source: PYMNTS.com longitudinal study of over 40,000 consumers (data from the most recent panel on Nov. consumers — 47.2

Apple 227

Apple Study Innovation Survey 227

PYMNTS

JANUARY 19, 2021

Studies showed that many consumers in the United States have begun tapping their debit cards more often for payments, for example, with one report finding that debit use rose about 6 percent year over year. Another study found that 55 percent of U.S. Another study indicated that debit-related fraud is on the rise across the U.S.

Fraud 155

Fraud Tools Mobile North Carolina 155

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

Retail 127

Retail social media Online Mobile 127

PYMNTS

AUGUST 13, 2020

By comparison, the first 3-D Secure (3DS) technology provides consumers with a user experience marked by lengthy times for processing and verification. The company reports that retailers selling through eCommerce are experiencing record sales numbers, but fraud rates are also on the uptick. Merchants pay $3.13

Technology 248

Technology User Experience Fraud Comparison 248

PYMNTS

DECEMBER 2, 2020

We are excited to extend the reach and capabilities of our mobile payments platform for convenience and fuel retailers around the world," P97 Founder and CEO Don Frieden said in the announcement. "By A recent study from PYMNTS and Cybersource indicated that the overall utilization of digital channels has risen sixty percent as of March.

Payments 205

Payments Risk Management Fraud Mobile 205

PYMNTS

APRIL 28, 2020

The Tracker also examines how newer technologies can be paired with more traditional methods in this space to make payments more efficient both for retailers and for suppliers. Ninety-six percent of SMBs in the United States already saw negative financial effects one month into these shutdowns, according to one recent study.

Payments 235

Payments Tools Study Security 235

PYMNTS

NOVEMBER 2, 2020

In years to come, it’ll be hard to find anything as studied and surveyed as COVID-19’s effects on commerce. Payments Innovation Leads the Way . As Mastercard EVP of Products and Innovation Jess Turner recently told PYMNTS, “consumers want cards, they want them quickly, and they want those cards [delivered] in a digital way.”.

Study 205

Study Cards Payments Innovation 205

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

Retail 114

Retail social media Online Mobile 114

PYMNTS

MARCH 1, 2019

While the benefits were great, the innovation came with its share of risks, too. Additionally, they give FIs better analytics and reduce retailers’ concerns over payments reversals or cancellations. Security strategies. In turn, businesses could more easily sell higher-priced items. Risk reduction.

Security 134

Security Payments Fraud Cards 134

PYMNTS

OCTOBER 21, 2020

Other studies have shown that nearly two-thirds of small businesses and more than half of consumers would use TTP technology if it were offered to them. In January, Bowman told PYMNTS that while TTP was reshaping retail , it also drove innovation in other industries. Touchless Uptake.

Mobile 274

Mobile United States Payments Retail 274

PYMNTS

OCTOBER 11, 2019

Great news for innovative retailers. The self-checkout system market is expected to increase from its current value of $2 billion to more than $4 billion by 2024, according to a new study. In the abovementioned reports of French supermarkets exploring automation, the need for increased security was emphasized.

Retail 117

Retail Study Minnesota Video 117

PYMNTS

OCTOBER 15, 2020

The SWIFT network, for example, began collaborating with Microsoft and BNY Mellon to institute cloud-based cross-border payments , allowing banks to move away from correspondent banking and improve the payments experiences of their corporate and retail customers. Developments From Around The World of Payments Modernization. About The Tracker.

Payments 228

Payments Report Study Security 228

PYMNTS

JANUARY 2, 2020

The portion of restaurants that have chargeback rates of more than 1 percent is 10 percent per a Kount and Chargebacks911 study. The amount that Uber Co-Founder Travis Kalanick’s CloudKitchens secured in funding from Saudi Arabia’s sovereign wealth fund was $400 million. percent to 1 percent of transactions.

Mobile 146

Mobile Innovation Minnesota Capital 146

PYMNTS

DECEMBER 20, 2016

As documented in the December edition of the Unattended Retail Tracker™ , the results of a six-month long study conducted by USA Technologies show that just informing customers that a merchant or vendor accepts Apple Pay and other mobile wallets can boost overall sales by more than 36 percent. About the Tracker.

Report 100

Report Innovation Payments Apple 100

Bank Innovation

JANUARY 30, 2020

merchants and consumers believe in quick transactions at the point of sale, a Hanover Research survey commissioned by payments tech companies Ingenico and FreedomPay this month suggests consumers have lingering questions about the security of contactless payments. The study queried 350 merchants and 1,350 consumers in the U.S.

US 221

US Payments Study Survey 221

PYMNTS

JANUARY 22, 2021

PYMNTS January 2021 Next-Gen Debit Tracker® done in collaboration with PULSE , A Discover Company, notes, “Banks, government agencies and retailers have scrambled to adjust to consumers’ digital spending and payment shifts during the pandemic, but doing so swiftly has presented security challenges.

Fraud 130

Fraud Study Cards Security 130

PYMNTS

SEPTEMBER 18, 2020

The first was that American mobile-wallet providers pretty much avoided it, starting with Apple eschewing QR codes in 2014 in favor of the higher-tech (and more secure) NFC technology. Jonker said the beauty of QR codes is that they offer a contactless payment that’s not completely bound to a structured retail environment. Second, U.S.

Apple 292

Apple Jacksonville Study Mobile 292

PYMNTS

JANUARY 2, 2020

The portion of restaurants that have chargeback rates of more than 1 percent is 10 percent per a Kount and Chargebacks911 study. The amount that Uber Co-Founder Travis Kalanick’s CloudKitchens secured in funding from Saudi Arabia’s sovereign wealth fund was $400 million. percent to 1 percent of transactions.

Mobile 131

Mobile Innovation Minnesota Capital 131

PYMNTS

NOVEMBER 29, 2018

What’s more, recently released studies have shown that employees are becoming less wary of their companies’ IoT plans, which could fuel growth, while service providers are also encouraging companies to engage in new IoT solutions. These concerns aren’t unfounded, either. government, meanwhile, is rallying to promote better cybersecurity.

Trends 173

Trends Security Study California 173

PYMNTS

JANUARY 15, 2018

It also explains why some innovations in payments have been met with open arms by consumers and others given the cold shoulder. In fact, we’re seeing it happen in a variety of retail, banking and broader commerce pilots and prototypes today. And, they haven’t seen enough of a reward to commit to continuing. Here’s why.

Innovation 109

Innovation Payments Google Training 109