PYMNTS

JUNE 10, 2020

In investments, retail dispute management firm Chargeback closed a funding round to speed up growth and to help retailers reduce credit card disputes. And in tech, the future of retail may include mobile scanning. The company brought its app and device to market just two weeks ago. All this, Today in Data.

Retail 150

Retail Technology Innovation Data 150

Payments Dive

APRIL 5, 2018

One of the best-attended educational sessions at the recent National Automatic Merchandising Association show in Las Vegas focused on how payment technology innovations — namely mobile payments — are impacting customer expectations.

Las Vegas 333

Las Vegas Customer Experience Mobile Retail 333

PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

Innovation 174

Innovation Retail Maine Security 174

PYMNTS

JANUARY 24, 2020

But no matter the case, music is a big part of the retail world, and is helping to create new harmonies of innovation and disruption. Apple isn’t the only band on the radio when it comes to changes in music retail in early 2020. Others don’t. New Partnerships and Services.

Retail 151

Retail Innovation Apple San Jose 151

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. About the same share — or 60.9

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

JUNE 24, 2019

Retailers are getting smarter about artificial intelligence (AI), and the latest example of that innovative effort comes from Walmart. According to a new report , the retail chain, hoping to reduce checkout theft, is turning to cameras powered by AI, with deployments underway in some 1,000 stores.

Retail 184

Retail Innovation Examples Online 184

PYMNTS

FEBRUARY 11, 2020

To help diners make the best use of their mobile devices to order meals, quick-service restaurants (QSRs) are tapping into mobile innovations. Technology that lets diners place their orders for pickup or delivery has become more common, and mobile devices are serving more restaurant functions than they have in the past.

Mobile 144

Mobile Innovation Fraud Branding 144

PYMNTS

AUGUST 27, 2019

When it comes to retail innovation — changes that promise to influence commerce not only this year, but in the 2020s — cameras could have a significant role. This data certainly isn’t nothing, but it pales in comparison to the data troves that digital retailers have. Take security cameras for starters. “We Data Blocks.

Retail 118

Retail Innovation Video Data 118

PYMNTS

NOVEMBER 25, 2019

Retail innovation comes from various places – and for the new decade, that includes quick-service restaurants (QSRs), the site of massive technological change. Recently, Starbucks announced the opening of a Starbucks Pickup store in New York City that taps into Starbucks Mobile Order & Pay. Contactless Payments.

Innovation 153

Innovation Retail New York City Minnesota 153

Bank Innovation

DECEMBER 5, 2017

Target is the latest retailer to open a mobile wallet service of its own, following in the steps of fellow chains Walmart and CVS. Target announced yesterday that the mobile payment service, simply called “Wallet,” is an add-on to the Target app for both Apple and Android users.

Apple 236

Apple Mobile Retail Payments 236

PYMNTS

OCTOBER 7, 2019

As consumers get more visual, so, too, does retail, and that is helping to fuel some significant innovation. Indeed, 3D mapping stands as one of the latest ways that spatially focused technology promises to improve the retail experience. These maps can be on a touchscreen in the store or on a brand’s mobile app.

Retail 116

Retail Innovation Analysis Mobile 116

Perficient

AUGUST 4, 2020

The use of a mobile app, a progressive web application (PWA), or an integrated website ordering system could have a powerful impact on this process. Just having technology is only half the solution; for mobile, the user experience is vital. An optional permanent mobile device in the stock room. . Low fidelity solution.

Mobile 352

Mobile Management Retail User Experience 352

PYMNTS

SEPTEMBER 16, 2019

Many restaurants, for instance, have discovered that frictionless mobile ordering experiences are essential when it comes to keeping customers satisfied. From Panera Bread to Postmates , restaurant chains and the third-party delivery platforms that work with them are enabling mobile commerce for delivery orders.

Innovation 192

Innovation Mobile Groups Indiana 192

PYMNTS

OCTOBER 17, 2018

New technologies bring new opportunities to serve consumers, and retailers are offering their customers more digital options than ever to meet their wants and needs. They are innovating to meet consumer demand for new payment methods , and to improve customer convenience through technologies such as kiosks.

Innovation 144

Innovation Retail Data Meeting 144

PYMNTS

SEPTEMBER 24, 2019

Brick-and-mortar retail can get a bad rap these days, as its considered old-fashioned and on the decline. But recent developments show that innovation in commerce does indeed happen in this area of retail. That’s why [the] brick-and-mortar retailer isn’t going anywhere. Grocery stores stand as a good example of all that.

Retail 125

Retail Innovation Technology Mobile 125

Bank Innovation

JULY 17, 2018

Banking consumers take a middling view of today’s mobile banking applications, according to a study by Bank Innovation. In the survey conducted this month by Bank Innovation, banking consumers gave mobile banking a net promoter score of 12, which is in the bottom 25% to 50% of all NPS scores.

Innovation 210

Innovation Mobile Study Survey 210

PYMNTS

JULY 29, 2019

The rise of video games, both online and mobile, is helping to drive innovation in retail. This is only part of the innovation trend stemming from video games. In-store sales, notably, is where the retailer needs to see growth. percent, it wasn’t as much as the retailer wanted to see. Larger Trends.

Video 120

Video Innovation Retail Apple 120

PYMNTS

OCTOBER 18, 2018

To learn more about their customers and increase foot traffic, retailers are testing out new business ideas. In some cases, retailers are dedicating small spaces to brands inside their brick-and-mortar stores. The vast majority of retailers believe in trying new business approaches.

Innovation 145

Innovation Retail Online Branding 145

PYMNTS

AUGUST 23, 2019

For a glimpse at how innovation is playing out in the retail world, it always helps to take a look at recent developments in the world of quick-service restaurants, or QSRs. And things are getting much more mobile and digital – a trend that promises to play out in the new decade. For instance, Yum! Recipe for Success.

Innovation 124

Innovation Trends Retail New York City 124

PYMNTS

JULY 15, 2020

In the automotive arena, sellers have implemented third-party technology such as virtual retailing to enable a completely digital vehicle sales process. And in mobile, many consumers would be willing to make room for more apps that can offer increased control over their spending. All this, Today in Data.

Retail 130

Retail Technology Cards Innovation 130

PYMNTS

JUNE 14, 2019

Radio-frequency identification (RFID) technology is carrying more weight in retail these days, helping merchants to innovate and win over consumers, and even serving to tie together web, mobile and in-store experiences as part of the focus on omnichannel commerce. That’s where RFID technology can also help with retail.

Retail 153

Retail Tools Innovation Examples 153

PYMNTS

JULY 17, 2020

And shoppers want technology solutions like self-checkout in post-COVID-19 retail environments, while healthcare companies are teaming with pharmacies to provide patients with access to primary care clinics. 67%: Share of shoppers who want self-checkout options from mobile devices. All this, Today in Data.

Retail 136

Retail Innovation Payments Data 136

PYMNTS

OCTOBER 23, 2019

As more retailers try to get more shoppers into their stores – not everything is about eCommerce, after all – new technologies are playing a big role. Many retailers use beacons now, but they’re almost always hidden,” that report said. “In retailers such as Target and Walmart have started implementing beacons in retail stores.”.

Innovation 101

Innovation Mobile Retail Regional 101

PYMNTS

JANUARY 27, 2021

In " A Look Forward: What Executives Wish for America and the World in 2021 ," Nat Salvione, chief commercial officer of Tango Card , discusses the innovations that have emerged since the pandemic: specifically, the use of pay-ahead apps and remote team engagement. For an introvert like me there was always a moment of anxiety.

Innovation 255

Innovation Cards eBook Video 255

PYMNTS

DECEMBER 9, 2019

Everyone needs furniture and home furnishings, and that need is helping to drive innovation in that sector of the retail economy. It was the first new mobile experience we’d had in many years.”. The company functions as a direct-to-consumer (D2C) operator, having relationships with furniture manufacturers (and a few retailers).

Innovation 138

Innovation Retail Tools Video 138

PYMNTS

DECEMBER 5, 2018

Retailers are turning to accelerators to drive innovation, and Target is taking its program to the international stage: It is teaming up with Germany’s wholesale and food specialist METRO AG for its cohort this year. The program, which is in its fourth year, is open to startups from the U.S. as well as other countries.

Retail 140

Retail Innovation Industry Metro 140

PYMNTS

OCTOBER 11, 2018

Consumers expect fast, efficient service that barely requires them to look up from their smartphones, and the modern QSR needs to innovate accordingly. More consumers are using mobile ordering to get their meals, and many choose where they order from based on the availability of those features. Attention To Innovation.

Innovation 158

Innovation Mobile Online Customer Experience 158

PYMNTS

AUGUST 14, 2019

Youngsters tend to get all the credit when it comes to being a force that drives retail innovation, and that’s fair enough. Their mobile habits, for instance, are fueling so much change in commerce and also payments. But other, older consumers are also taking part in the mobile revolution. Subscription Push.

Innovation 123

Innovation Retail Millennials Mobile 123

PYMNTS

DECEMBER 10, 2019

The world of quick service restaurants (QSRs) is where it’s at when it comes to so much retail innovation these days. That’s hardly it when it comes to recent innovation in this space. Loyalty Innovation. It’s not just delivery that is driving new QSR innovation, either. Domino’s stores across the U.S.

Innovation 131

Innovation Retail San Diego Phoenix 131

PYMNTS

NOVEMBER 14, 2019

Sports are big business around the globe, so it comes as no surprise that retail innovation constantly takes place within that industry, and in combination with payments. Mobile order-ahead is in use at sporting and concert venues, where attendees no longer have to wait in long concession lines for their nachos or hot dogs.

Mobile 129

Mobile Innovation San Jose Iowa 129

PYMNTS

SEPTEMBER 21, 2020

Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels. percent of respondents in an early March survey said they were using their mobile devices to shop more often. The mobile linchpin .

Retail 243

Retail Online social media Mobile 243

PYMNTS

DECEMBER 8, 2020

Walgreens has followed in the footsteps of Walmart and Amazon to join the retailer-as-ad-agency trend , while BigCommerce recently launched Open Checkout to let developers, retailers and partners create tailored checkout experiences.

Retail 187

Retail Data Trends Online 187

Perficient

JUNE 17, 2020

Before the COVID-19 pandemic, retailers were already seeing enthusiasm from customers for more convenient ways to interact during the purchasing process. While some retailers have offered limited order pickup options for some time, this was often limited to certain verticals or a small sub-set of products. The Challenges.

Retail 322

Retail Strategy System Management 322

Bank Innovation

JANUARY 23, 2018

EXCLUSIVE – The two fundamental keys to most challenges retail banks and payment companies face on the innovation front are personalization and efficiency, according to Alberto Corvo, a founding partner at fintech focused investment firm Motive Partners.

Innovation 186

Innovation Retail Fintech Payments 186

PYMNTS

JANUARY 27, 2020

Consumers are using mobile order-ahead for additional purposes beyond ordering and payment, as they tap into apps to search for menu items and coupons. But fraudsters continue to haunt the mobile order-ahead space, which is concerning for restaurants and diners who use mobile apps.

Mobile 151

Mobile Innovation Fraud Data 151

PYMNTS

SEPTEMBER 25, 2019

Can a person’s ear serve as one of the next frontiers of retail innovation? News has recently emerged that a computer scientist has developed what Geek.com called a “novel way of unlocking your phone,” which, in turn, could one day find its way into retail uses as a new form of biometric authentication. China Example.

Retail 152

Retail Innovation System Examples 152

PYMNTS

OCTOBER 3, 2019

The sale of shoes online has come a long way since the dawn of eCommerce – and footwear continues to help drive innovation in the retail space. The importance of this area of retail was recently underscored by a move involving a Google veteran. It is available within Nike’s mobile app and in its stores. The Right Fit.

Innovation 116

Innovation Retail Google Online 116