PYMNTS

JANUARY 14, 2020

Things move fast – perhaps too quickly at times – in payments and commerce. For starters, Zelle ’s Q3 results showed that its year-over-year payment values increased by 58 percent, while transaction volumes rose by 73 percent. Payments Stickiness . Gen Z is growing up. million and 38.27

Innovation 160

Innovation Payments Millennials Cards 160

PYMNTS

APRIL 10, 2020

“I think one of the largest reasons [insurers are still using checks] is because claim payments, the paying out of a claim, is [a] loss of money, and it is really hard for companies to focus or invest resources in a place in which you are losing money already,” Michele Schmitt, senior product manager for B2B insurance technology firm Tr?v

Mobile 198

Mobile Technology social media Customer Experience 198

PYMNTS

NOVEMBER 27, 2019

In addressing the innovation gap that exists between credit unions and their larger financial institution (FI) brethren, credit unions (CUs) may be perceived to be at a disadvantage, at least when it comes to dollars. That’s especially true as millennials come up through the ranks, and are both comfortable and confident in using technology.

Innovation 215

Innovation Millennials Technology Examples 215

PYMNTS

JANUARY 12, 2021

It also analyzes how these shifts could create more opportunities for nontraditional lenders, especially those that have embraced digital or instant payment methods. This increased familiarity with digital payments is still somewhat offset by recipients’ perceptions of whether lenders can fulfill these expectations, however.

Millennials 239

Millennials Payments Lending Study 239

PYMNTS

MARCH 2, 2020

It’s really difficult, the banking ecosystem is not fast and that’s just reality,” Jim McCarthy, industry expert and former innovation head for Visa, told Karen Webster in a recent conversation. The Headwinds Creating The Innovations Gap . According to the latest edition of the Innovation Readiness report, only 22.3

Innovation 222

Innovation Data System Mobile 222

PYMNTS

AUGUST 4, 2017

Are community banks missing the chance to climb aboard the faster payments train? In late July, the Federal Reserve Faster Payments Task Force released its much-anticipated report on how to strengthen and operate the U.S. faster payments system. faster payment system. faster payment system.

Community Bank 116

Community Bank Community Innovation Millennials 116

PYMNTS

DECEMBER 13, 2019

What this demographic wants out of peer-to-peer (P2P) marketplaces is changing, however, as more millennials become fully active members of the working world. Millennials are still spending money on trips and vacations, but how and where they do so is shifting. Millennials And Their Changing Travel And Payment Opinions.

Millennials 141

Millennials Payments Groups Mobile 141

PYMNTS

JUNE 24, 2019

Retailers are getting smarter about artificial intelligence (AI), and the latest example of that innovative effort comes from Walmart. Payments are also playing a role in retail AI efforts and goals. These are just some of the ways merchants are evolving to meet the commerce and payments needs of the modern-day connected consumer.

Retail 184

Retail Innovation Examples Online 184

PYMNTS

JUNE 29, 2018

That bet could complicate, in a positive way, some of the general ideas out there about the preferences of millennial consumers. The integration of such tools is designed with those millennials in mind, part of the company’s effort to gain more revenue from a new generation of drivers. Not So Much About Tech As Marketing.

Millennials 101

Millennials social media Branding Marketing 101

NCR

MARCH 22, 2017

Today, millennials are the largest generation in the United States – and their levels of entrepreneurship are unprecedented. Millennials are starting more businesses than previous generations, and they’re starting them at a younger age than their predecessors.

Millennials 49

Millennials Innovation Digital Banking Security 49

PYMNTS

OCTOBER 1, 2019

From barter, to cash, to eCommerce, and now, to contactless payments – even those enabled by voice command. The steady drumbeat of tech has brought purchasing from bills and coins to cards and contactless payments – done across all manner of devices and through pushes, taps, swipes and waves, at any time. percentage points to 31.3

Millennials 140

Millennials Payments Study Groups 140

PYMNTS

OCTOBER 18, 2017

Innovation is oxygen in payments. For financial services firms, innovation is spurring speed, killing friction and fostering loyalty among customers. That, itself, begs the question: What is innovation, really? explained there is wide variation in the definition of innovation.

Innovation 140

Innovation Compliance Community Bank Strategy 140

PYMNTS

DECEMBER 1, 2016

More than one out of four millennials carry less than $5 cash with them. And according to another study, nearly 20 percent of millennials have not used cash in two months. With a fifth of millennials already rarely using cash, it is clear that this is happening relatively rapidly,” said Kalle Marsal, CMO of Mitek.

Millennials 100

Millennials Trends Study Groups 100

PYMNTS

DECEMBER 6, 2019

It’s the end of the workweek, and the PYMNTS Weekender is here to make sure you didn’t miss anything with the latest in payments and commerce news. We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. Top News . operations.

Millennials 101

Millennials Colorado Google Leadership 101

PYMNTS

DECEMBER 24, 2020

It was a year in which consumers learned about new payment options and adopted them at a dramatic rate. As the year closes, PYMNTS calls out six payment methods that gained traction and attention, including a take from key executives in each category. percent of bridge millennials have used BNPL, close to double the average.

Payments 260

Payments Millennials Survey Trends 260

PYMNTS

OCTOBER 9, 2020

Meanwhile, one startup recently debuted a voice technology that turns any kiosk into a contactless interface. 77%: Share of consumers who would rather use touchless technologies due to the coronavirus crisis. 40%: Share of millennials who do not have a primary care physician. Shopping Festival.

Retail 126

Retail Innovation Millennials Data 126

PYMNTS

DECEMBER 6, 2019

The growing significance of the gig economy is changing how businesses handle their payments. The Next-Gen Payments Report, a PYMNTS and American Express collaboration, examines how businesses are redesigning their AP and payroll to serve gig workers’ needs and stay current with a changing economy.

Tools 186

Tools Payments Millennials Strategy 186

PYMNTS

OCTOBER 1, 2019

EMV seems to be that payments issue that just won’t go away, but not in the U.S., The number of EMV payment cards in circulation around the world stands at more than 7.1 Every mandate or chance to upgrade payments technology is, after all, a chance to upgrade the customer experience tied to payments.

Innovation 167

Innovation Customer Experience Retail Operations 167

Banking 2020

FEBRUARY 20, 2015

Millennials likely to embrace nontraditional services: According to a recent survey conducted for FICO, millennials (aged 18-34) are more likely to use nontraditional services like Apple Pay or Google Wallet, proving that banking alternatives have the potential to grow rapidly if properly designed and executed.

Millennials 40

Millennials Innovation Mobile Samsung 40

Bank Innovation

AUGUST 10, 2016

It’s not just millennial customers banks are adjusting to today — it’s millennial employees.

Millennials 150

Millennials Strategy Technology Online 150

Bank Innovation

JANUARY 20, 2017

11 survey from Accenture, millennial participants would consider parking their money with nontraditional institutions, and they picked winners. Amazon wins, once again, at a game it didn’t even know it was playing. According to a Jan.

Millennials 150

Millennials Google Apple Survey 150

PYMNTS

AUGUST 14, 2019

Youngsters tend to get all the credit when it comes to being a force that drives retail innovation, and that’s fair enough. Their mobile habits, for instance, are fueling so much change in commerce and also payments. Sure, millennials and bridge millennials use apps the most for planning in-store purchases — 47.9

Innovation 123

Innovation Retail Millennials Mobile 123

PYMNTS

MAY 24, 2019

billion by 2028 and millennial women are leading the charge, according to Brittany Johnson, CEO and co-founder of online subscription-based clothing service FashionPass. This might attract customers, but retaining them requires constant innovation. The clothing rental market in the United States is projected to reach $4.4 Johnson said.

Innovation 134

Innovation United States Online Millennials 134

PYMNTS

MAY 29, 2020

It’s the end of the work week, and the PYMNTS Weekender is here to make sure you didn’t miss anything with the latest in payments and commerce news. We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. Innovating The ATM Beyond Cash. The Flaw In Demonizing Big Tech.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

DECEMBER 22, 2016

In an interview with Karim Ahmad, TSYS executive vice president of global product and innovation, PYMNTS’ Karen Webster delved into the very nature of change, marking what once might have been a staid industry. I’m a pretty prosaic guy when it comes to … innovation,” said Ahmad.

Innovation 100

Innovation Payments Regulation Industry 100

PYMNTS

NOVEMBER 6, 2020

We have deep dives on digital payments, online ordering and memberships. Millennials Drive More to Faster Payments . Millennials and Gen Z are among the groups that are most likely to have received instant payments. NEW DATA: Five Payments Innovations for Winning the Digital-First Shopper.

Online 148

Online Payments Millennials Apple 148

PYMNTS

JUNE 8, 2016

In a payments landscape that is ever-changing and rapidly growing, having a focus on innovation that takes that same approach is significant. As Peter Read , President of Peoples Card Services , recently pointed out to PYMNTS, needs are never static, and neither should the payments innovation aimed at addressing them.

Innovation 100

Innovation Millennials Cards Fintech 100

PYMNTS

DECEMBER 4, 2018

Loyalty has come a long way in the payments realm, from the days when strict terms of rewards programs were more frustrating than enticing for consumers. That comes as digital payments are entering the mainstream, driven by technology and demographics. This all should serve as food for thought as the holidays are upon us.

Payments 191

Payments Millennials Cards Course 191

PYMNTS

JULY 25, 2019

On a global stage, one size does not fit all when it comes to payments. In an interview with PYMNTS, Deirdre Ives, CEO and managing director at Wirecard North America, noted that when it comes to innovation, issuers face challenges in meeting the needs and expectations of a diverse populace of users spanning borders and cultures.

Payments 189

Payments Innovation Examples FDIC 189

PYMNTS

MARCH 8, 2018

Every business walks the same tightrope when it comes to processing payments: Convenience versus security. That’s the question Brian Dorchester, EVP of Operations at First American Payment Systems , explored in this week’s Commanders In Chief series. How do companies like First American help clients strengthen security in payments?

Innovation 112

Innovation Security Industry Fraud 112

Bank Innovation

MARCH 16, 2016

Millennials hate credit — but a new service called Lenny is out to change that. Lenny is meant for mobile (of course) and launched today in California. It will reach Texas, Florida and New York in the next 10 to 12 months, according to the company, which claims that, in less than three Read More.

Millennials 150

Millennials Mobile Florida Lending 150

SWBC's LenderHub

MAY 7, 2020

As your member base shifts to a larger number of millennials and their younger Gen Z counterparts, traditional forms of communication will likely fall on deaf ears. In the past decade, the digital transformation has reshaped how credit unions are expected to interact and communicate with their borrowers.

Strategy 97

Strategy Innovation Millennials Fintech 97

NCR

MAY 18, 2017

What direction will the payments industry take over the coming years? One concept that looks as if it will have a big part to play in the evolution of the sector over the coming years – particularly in the US – is person-to-person payments. That proportion rises to 62 percent of millennials.

Millennials 45

Millennials US Payments America 45

PYMNTS

NOVEMBER 27, 2017

It’s time to shift gears when it comes to a commonly held perception about millennials and vehicle ownership. After years of believing millennials were disavowing the practice, recent studies indicate the millennial generation is kicking the tires on the concept of owning or leasing their own set of wheels after all.

Trends 120

Trends Mobile Millennials Payments 120

PYMNTS

NOVEMBER 12, 2018

Find out how retailers are enabling purchases in stores as well as through apps, smart speakers and smart watches with new and innovative payment methods: A little more than eight in 10 — or 81 percent — of consumers travel to a store to make a purchase. One of the retailers to tap into this technology?

Innovation 186

Innovation Samsung Apple Mobile 186

Payments Source

APRIL 25, 2019

Generation Z is scarred by the financial crisis, but has an awareness of technology that gives payment and financial companies a point of entry, according to Mickey Goldwasser, vice president of marketing at Payrailz.

Innovation 105

Innovation Payments Technology Marketing 105

PYMNTS

DECEMBER 11, 2019

Gen Z consumers come with their own unique payment and shopping needs — and little patience to wait and see if one platform can fulfill them. In the latest Payments And The Platform Economy Playbook , PYMNTS takes a closer look at how buyer payments and seller payouts are changing as the sharing economy grows.

Marketing 132

Marketing Millennials social media Case Study 132