PYMNTS

DECEMBER 22, 2020

They will need to continue innovating these processes to stay on top of shifting B2B trends worldwide. One study predicted that virtual or contactless card payments will grow to $4.8 BoxFox On Why Order-To-Cash Innovation Is Key For Businesses Expanding Globally. trillion in value by the end of the year, compared to the $4.1

Innovation 237

Innovation Cards Payments Study 237

PYMNTS

APRIL 2, 2019

Good and accommodation merchants are not alone in pursuing innovations to keep competitive. however, possibly because the sector’s merchants’ in-store and online offerings are more robust and include loyalty and rewards, coupons, promotion codes and storing online profile data, among other features. and the 31.4 percent.

Innovation 144

Innovation System Analytics Study 144

PYMNTS

JUNE 15, 2018

A new study reveals that while Americans are generally overconfident in their financial knowledge, only a few could score a top grade on a financial quiz. The research data, compiled from 1,200 online surveys of U.S.

Study 129

Study Survey Report Innovation 129

Bank Innovation

MAY 3, 2017

Facebook is the key to online traffic—but most small businesses run to the social media king to drive in-store traffic, too. conducted by digital marketing technology company Netsertive. More than 40% of SMBs will turn to Facebook for a boost in in-store traffic, according to a survey of 250 SMBs across the U.S.,

social media 239

social media Study Survey Online 239

PYMNTS

JULY 29, 2020

(and a can-do spirit), a country that rewards ambition and innovation — and where individual success stories of, say Google and Amazon customers are folded into the testimony in efforts to show how tech can help smaller firms pivot and embrace the great digital shift. Experiments — And Trust . More than 80 retailers in the U.S.

Innovation 168

Innovation Apple Google Texas 168

PYMNTS

JUNE 12, 2019

The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. LISNR Case Study. That experience is one that is hard to gain as a vendor with new and exciting retail technology in the market.”.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

DECEMBER 11, 2019

Consumers are beginning to express more preferences regarding their buying and selling experiences on online marketplaces, which are seeing an increased amount of competition in the market as they attempt to hold onto their customer bases. Some marketplaces are finding innovation in this space easier than others.

Marketing 132

Marketing Millennials social media Case Study 132

Perficient

MARCH 8, 2023

Consider women more mindfully in marketing efforts. In fact, a 2021 study by BNY Mellon showed there would be an extra $3.22 Firms must more thoughtfully consider the different assets, behaviors, and financial needs of women when executing their marketing tactics.

Innovation Strategies 275

Innovation Strategies Study Marketing Leadership 275

PYMNTS

SEPTEMBER 28, 2020

Saudi Arabia and the United Arab Emirates are attempting to square away increasing consumer use of online channels with their privacy and banking standards. This is also the aim behind several regulatory changes taking place in other MENA markets, notably Egypt.

Online 151

Online Report Payments Regulation 151

PYMNTS

JUNE 19, 2019

million in fresh funding, capital that will go toward “a B2B offering (that allows) individual travel agents at large online travel management companies and tour operators to offer a ‘seamless travel experience’ to their end customers, making the booking experience simpler, faster and cheaper.”. That includes the payment of airline fares.

Innovation 152

Innovation Industry United States Payments 152

PYMNTS

OCTOBER 21, 2020

Those latter two firms have been in the in-store POS market for quite some time (Square, for example, since 2009). As PYMNTS has noted in past studies, as recently as July, 76 percent of SMBs had been experiencing cash flow shortages – and a whopping 90 percent of Main Street SMBs want access to real-time settlement of funds.

Marketing 306

Marketing Maine Cards Payments 306

PYMNTS

NOVEMBER 30, 2020

Here are some the latest developments: Study: New COVID Restrictions Could Permanently Close A Third Of US Restaurants. Outback Steakhouse created curbside take-away in early, and now we’ve applied that concept to gift cards just in time for the holidays,” Outback Chief Marketing Officer Danielle Vona said in announcing the initiative.

Innovation 150

Innovation United States Cards Study 150

PYMNTS

MARCH 18, 2020

So do markets, which are like organisms in that they follow certain behaviors. The Retail Innovation Commerce Connected Playbook , done in partnership with First Data, now Fiserv , reveals the resilience of live retail – pandemics and same-day delivery be damned. If “Jurassic Park” taught us one thing, it’s that “life finds a way.”

Innovation 130

Innovation Retail System Technology 130

PYMNTS

FEBRUARY 11, 2019

That’s been the case in markets such as the U.K. But since it’s the data point that most use to define the online/physical retail sales split, let’s use it to project, based on historical trends what the world looks line in twenty years. It also purchased online pharmacy PillPack , and owns Zappos and fashion eTailer Shopbop.

Online 197

Online Retail Mobile Branding 197

PYMNTS

JULY 12, 2018

New York’s Department of Financial Services is recommending that online lenders are subjected to the same scrutiny and regulations that traditional banks face. Cuomo on June 1, 2017, required DFS to study online lending in New York State and submit a report of its findings. A bill signed by Governor Andrew M.

Online 100

Online New York Lending Regulation 100

PYMNTS

MARCH 13, 2019

A vast majority of firms in that sector surveyed by Forrester (and commissioned by TransUnion) – 99 percent of them, in fact – view open banking as beneficial to financial services, as reported by Enterprise Innovation. The latest entrants to the market bring agility and a sharp focus on customer service.

Study 155

Study Customer Experience Fintech Survey 155

PYMNTS

MAY 20, 2020

The upgrade and innovation centered around its flagship Tmall Genie smart speaker will use proprietary technologies that combine AI and the Internet of Things (IoT). The Tmall Genie’s latest model has a 10-inch screen and supports a variety of live concerts and online classes in addition to Taobao Live.

Kentucky 253

Kentucky Study Conference Innovation 253

PYMNTS

SEPTEMBER 8, 2020

Gauthier said studies show that consumers have what’s called a “decision-making budget” — how much energy they can put toward making decisions — but COVID-19 is pushing that to the limit. “We Should I leverage the online capabilities?’ — taxes that budget,” Gauthier said. Should I buy this car?’” Should I send my kids to school or not?

Innovation 223

Innovation Retail Millennials Tools 223

PYMNTS

JULY 22, 2019

While not exactly an empire yet, the online retailer launched its 13th store in New York City last month and it features the ability to use cash, answering a complaint that’s been lodged at unattended retail generally. In India, online fashion company Myntra opened a cashierless store, selling items from its Roadster outdoor lifestyle brand.

Innovation 125

Innovation San Francisco Retail Study 125

Bank Innovation

FEBRUARY 20, 2019

candidates in Quantitative Marketing at Stanford Graduate School of Business, to find out. Can regularly checking your credit score actually help improve your results? We wanted to know the answer to that critical question, so Credit Sesame partnered with Megan Hunter Antill and Jessica Yu, Ph.D.,

Study 284

Study Analysis Marketing Operations 284

PYMNTS

MAY 28, 2020

Businesses that did not have online shopping channels were unable to sell their products, and restaurants that did not offer online ordering for pickup or delivery could not serve their customers. Confronted with the option, most SMBs chose to innovate. Our study finds that 33.4 Meanwhile, 16.9 percent and 13.9

Maine 182

Maine Data Innovation United States 182

PYMNTS

SEPTEMBER 30, 2019

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. Online Resale. Sales of counterfeit goods through online marketplaces are expected to hit $1.8 billion per year to fake online sales.

Online 101

Online Fraud Branding social media 101

PYMNTS

JANUARY 25, 2021

consumers now prefer making their purchases online, and the majority of them want digital-native experiences. A smaller but growing share prefer cross-channel commerce that allows them to shop online and pick up products in stores using services like “click and collect.”. Data shows that 46 percent of U.K.

Study 222

Study United States Online Innovation 222

PYMNTS

SEPTEMBER 20, 2019

Sales of counterfeit goods, particularly on third-party sites that facilitate transactions between individual buyers and sellers, have skyrocketed with the advent of online shopping. Online Luxury and the Importance of Authentication. Millennials and Gen Z are driving the growth of the secondhand market and eCommerce, generally.

Online 118

Online Millennials Community Fraud 118

Bank Innovation

SEPTEMBER 25, 2017

Australia has become the second largest market for alternative lending due to the country’s favorable regulations for lenders. This is according to new data by financial regulator KPMG, in tandem with the Australian Centre for Financial Studies, which shows that the market grew over 50% within the last year.

Lending 170

Lending Marketing Regulation Study 170

PYMNTS

NOVEMBER 24, 2020

consumers shifted from dining in to ordering out when the pandemic began and approximately 26 million of these customers plan to keep ordering food online once it ends. . Online engagement differs significantly between more-populated and less-populated areas, for example. Recent PYMNTS research found that 31.6 million U.S.

Online 142

Online Mobile Digital Strategies Strategy 142

PYMNTS

DECEMBER 3, 2019

But a study from the National Restaurant Association found that just 18 percent of restaurants offer mobile ordering via their own apps, while 43 percent of consumers want such methods. Even so, innovators from third-party apps to restaurant chains themselves are offering mobile options that extend beyond delivery.

Innovation 130

Innovation Mobile Fraud Cards 130

PYMNTS

OCTOBER 21, 2019

Brick-and-mortar retailers, as well as online merchants, are offering consumers all sorts of products and services through the subscription business model, from movies to tea. Some entertainment innovators are also rolling out new subscription services. And retailers are offering innovative subscriptions for all sorts of products.

Innovation 109

Innovation Retail Las Vegas Payments 109

PYMNTS

DECEMBER 7, 2020

PYMNTS has embarked on an ambitious global study of four key markets around the world — the United States, Australia, the United Kingdom and Brazil — to assess the impact of these regional conditions and what they mean for merchants, whether they are based in one of these countries or looking to expand their presence there.

Data 191

Data Study Online United States 191

PYMNTS

NOVEMBER 8, 2019

Innovations — some more fantastical than others — keep emerging, though. The rise of new authentication methods is one of the driving forces in the growing biometric market. According to new research , the global biometric system market is set to grow at a CAGR of 14.6 Vein recognition? Voice patterns?

Innovation 120

Innovation Fraud Security Data 120

PYMNTS

NOVEMBER 9, 2020

These are among the key findings that have emerged from the Global Digital Shopping Index , an extensive PYMNTS study examining how consumers are using digital technology to augment and even replace traditional shopping experiences as well as how merchants are adapting to these shifts. The report focuses on the U.S. About The Report.

Study 217

Study Data United States Mobile 217

PYMNTS

FEBRUARY 26, 2020

Credit unions (CUs) are performing well as the new decade dawns, with a recent study finding that CUs increased their loan originations by 29 percent from Q4 2018 to Q4 2019. The new platform provides dynamic marketing campaigns based on members’ transactional, lifestyle and behavioral data. percent in 2019, compared to 10.5

Nevada 192

Nevada Security Innovation Data 192

Bank Innovation

JANUARY 2, 2020

While large banks may not feel threatened by personal finance apps or digital-only challengers, they can learn from them on the digital onboarding front, a recent Gartner study observed. It examined 1,200 data […].

Regional 273

Regional Study Survey National 273

PYMNTS

MAY 7, 2020

“There will be a recovery for the luxury market, but the industry will be profoundly transformed,” said Claudia D’Arpizio , a Bain & Company partner and study author, in a statement. A PYMNTS study paints an even more grim picture, at least for brick-and-mortar stores. It will take time for the market to recover.

Data 151

Data Survey Boston Study 151

PYMNTS

DECEMBER 7, 2020

Most are encouraging employees to work from home while also moving their back-office operations online, and payments operations are no exception. It is no longer feasible to wait until the end of the month to handle expense reports and supplier payments, forcing firms to search for digital innovations that can keep their cash flow in check.

Management 268

Management Cards Company Innovation 268

Perficient

FEBRUARY 18, 2021

However, one of the main drivers is their weaknesses are exposed now more than ever with folks driven online with Covid-19 and expecting the same level of service they typically get at say their local bank. case study that Perficient worked with a client on, followed by ways the trend and case could be applied to the financial services space.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

JANUARY 28, 2021

Adventuring to different markets worldwide, PYMNTS continues to document how the digital shift that caught fire in 2020 continues shaping spend trends and consumer sentiments. Among important findings of the new study is this: “The U.K. stands out in our study for the scale of its digital shopping shift: 54 percent of U.K.

Meeting 176

Meeting Study United States Online 176