PYMNTS

NOVEMBER 23, 2020

Retailers, too, had to respond and revise their checkout experiences when fears over the new coronavirus lingering on surfaces led to consumers becoming reluctant to exchange cash with store clerks or insert payment cards into point-of-sale (POS) terminals. To learn more about these developing trends and strategies, download the playbook. .

Report 192

Report Case Study Payments Strategy 192

PYMNTS

SEPTEMBER 17, 2019

There is a mountain of friction in commercial payments today that seems to have held the industry back from the kind of rocket-pace innovation propelling retail and consumer payments into the future. Opaque payments moving sluggishly across borders and between banks. Thinking Beyond the Payer. Payment Rails Converging.

Innovation 132

Innovation Payments Cards Industry 132

Bank Innovation

DECEMBER 13, 2019

Smaller banks and credit unions are under increasing pressure from larger banks and tech-centric financial services companies. New data shows why significant gaps in mobile banking capabilities are complicating these FIs’ struggles to keep up.

Mobile 300

Mobile Data Technology Trends 300

PYMNTS

JANUARY 14, 2021

27 in the retail goods space among the organization’s owner credit unions were up 26.2 percent market rate that the National Retail Federation (NRF) had predicted, according to the release. “More consumers shopped earlier and from home, further accelerating the adoption of contactless and digital payment methods.”. percent to 5.2

Innovation Strategies 155

Innovation Strategies Cards Analytics Survey 155

Bank Innovation

FEBRUARY 10, 2020

As banks continue to explore best practices around handling customer data, insight from core technology provider Fiserv suggests open banking can help banks compete with fintechs and large incumbents alike. “By

Innovation 284

Innovation Fintech Data Technology 284

Bank Innovation

APRIL 29, 2020

Great Southern Bank is using lending technology from the cloud banking vendor nCino to increase efficiency for commercial and retail loan officers. “We

Lending 259

Lending Retail System Operations 259

Bank Innovation

OCTOBER 24, 2019

Technology and the rise of fintechs have called into question almost every traditional banking model, requiring banks to either adapt or be left behind. In today’s digital age, some banks have been slow to innovate or to create a more […].

Innovation 253

Innovation Fintech Industry Technology 253

Bank Innovation

SEPTEMBER 23, 2019

Tom Eck, Global Chief Technology Officer of Industry Platforms at IBM, told Bank Innovation that the number of startups in Catalogue is a result of significant effort on the part of the technology […].

Fintech 231

Fintech Software Innovation Industry 231

BankInovation

JUNE 25, 2020

A recently launched fintech consortium in Greater Sacramento is already generating partnerships between local technology providers and financial institutions.

Sacramento 87

Sacramento Fintech Innovation Technology 87

PYMNTS

APRIL 6, 2017

Unfortunately, there’s no magical crystal ball that can provide a glimpse into the future of retail. Considering all of the new technologies, changing consumer behaviors and innovation taking place across the retail sector, we have no way of knowing exactly what’s coming next. Seeing Retail Differently.

Retail 104

Retail Innovation Mobile Technology 104

BankInovation

SEPTEMBER 11, 2020

The coronavirus pandemic has undoubtedly altered the financial services technological landscape, but which changes will be permanent after the pandemic ends?

Conference 98

Conference Innovation Retail Fintech 98

BankInovation

JULY 23, 2020

Capital One is leaning into its technology investments and digital roadmap as it looks to rebound from the economic disruption of COVID-19 amid declines in revenue across its credit cards and commercial and consumer banking lines.

Technology 69

Technology Capital Cards Company 69

Bank Innovation

NOVEMBER 14, 2019

The report, titled 5 Big Bets in Retail Payments in North America, examined how banks risk losing payments revenue to technology startups and other non-bank competitors. Banks need to embrace new customer acquisition models or risk falling behind, a recent Accenture report argued.

America 199

America Retail Payments Report 199

Bank Innovation

OCTOBER 10, 2019

The German financial services provider is advancing these plans through new product offerings, including cashierless checkout technology for retailers, a payments app for U.S. brands and retailers, and efforts to support China UnionPay‘s expansion to new markets. Wirecard is taking aim at Asia and the Americas.

America 150

America Retail Branding Groups 150

PYMNTS

NOVEMBER 20, 2019

Cybercriminals are commonly using the same technologies to design and develop nefarious attacks, such as the botnet Mirai and malware like Deep Locker, which used AI and facial recognition to identify targets through factors like geolocation and online behavior. “I Scotiabank’s Three-Pronged Innovation Strategy.

Fraud 117

Fraud Data Management Analytics 117

Bank Innovation

FEBRUARY 3, 2020

Smiley Technologies, a core banking provider focused on community banks, is trying to help its bank clients secure larger deposits by partnering with deposit technology company Reich & Tang.

Community Bank 221

Community Bank Community Software Technology 221

The Financial Brand

NOVEMBER 2, 2020

Retail bankers must first address the essentials, including journey mapping. The post 4 Ways to Improve Bank and Credit Union CX Without Technology appeared first on The Financial Brand. Digital transformation is not solely a tech and data challenge.

Technology 42

Technology Branding Retail Data 42

Bank Innovation

FEBRUARY 5, 2020

While the hype around chatbots and digital assistants may have reached a crescendo years ago, banks and the technology companies serving them are now investing in the “brains” behind digital conversational assistants, which can be applied across many use cases, including chat and voice.

New York 345

New York Technology Company Innovation Strategies 345

The Financial Brand

JANUARY 2, 2022

The post Retail Banking Reflections and Keys to Success for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The best way to prepare for the future is to reflect on the progress and shortfalls of the past.

Retail 43

Retail Banking Trends Analysis Trends 43

Bank Innovation

DECEMBER 24, 2019

Financial technology startups will enter the next decade with a little more street cred than the last time around. Nearly 60 upstarts focusing on financial services — from Stripe Inc. to Chime Inc. to Plaid Inc. — have garnered valuations of more than $1 billion in recent years, according to CB Insights.

Financial Technology 332

Financial Technology Technology Innovation Strategies Apple 332

South State Correspondent

MAY 9, 2022

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. The new piece of technology ends up solving a known problem but, in the process, creates more problems, and risks, than it solves.

Technology 195

Technology Customer Experience Data Training 195

Bank Innovation

FEBRUARY 6, 2020

is staking its consumer-banking strategy on digital technology. Three of the group’s top leaders — the chief executive officer, the head of digital technology and the chief of digital customer experience — have moved to new roles or […]. JPMorgan Chase & Co.

Digital Strategies 221

Digital Strategies Strategy Customer Experience Technology 221

Bank Innovation

DECEMBER 10, 2019

The firm, which closed a $250 million fund in 2015, primarily invests in business-to-business technology companies. -based growth equity firm, closed its second fintech valued at $375 million this week. Its portfolio includes nine firms, including digital identity companies Jumio and SheerID, workplace benefits platform Ease […].

Fintech 293

Fintech New York Technology Company 293

Bank Innovation

APRIL 17, 2020

For TD, it has meant turning its cybersecurity centers into technology “war rooms” to handle the rapidly changing needs of customers facing a new reality.? The coronavirus pandemic has forced many bankers and bank processes to pivot in unexpected ways.

US 273

US Technology Customer Experience Innovation Strategies 273

Bank Innovation

APRIL 27, 2020

With the success of the stand-alone digital bank, which launched in January 2019, Midwest BankCentre is now incorporating new technologies into its traditional online banking. Louis-based Midwest BankCentre, gained $130 million in deposits in 2019. Rising Bank] is helping us learn to do business in this digital space,” […].

St. Louis 259

St. Louis Digital Banking US Online 259

Bank Innovation

APRIL 16, 2020

We are excited to welcome their customers and deliver on the types of technology and features they have grown to love,” said […]. As Moven begins shutting down its consumer-facing businesses, the digital banking platform is funneling its customers to Varo Money.?

Digital Banking 259

Digital Banking Technology Customer Experience Innovation Strategies 259

Bank Innovation

FEBRUARY 16, 2020

The modernization of core banking tools and loyalty point redemption mechanisms are key priorities for banking technology provider FIS. In a fourth-quarter earnings call last week, the Jacksonville, Fla.-based

Jacksonville 259

Jacksonville Tools Technology Report 259

BankInovation

MAY 22, 2020

The company told Bank Innovation it wants to eliminate cost as a barrier for smaller banks and credit unions to sign up for the service. Barwick Bank, meanwhile, is using technology from Finastra to create brand new digital channels. Plaid made headlines this week with its new open banking platform, Plaid Exchange.

Innovation 98

Innovation Branding Technology Company 98

Bank Innovation

APRIL 6, 2020

We are ensuring [employees] continue to operate at the highest standards with the proper technological tools and access so they […].

Tools 259

Tools Operations Technology Customer Experience 259

The Financial Brand

JANUARY 3, 2021

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.

Retail 43

Retail Banking Trends Strategy Digital Banking 43

Bank Innovation

JANUARY 6, 2020

Jack Henry, the banking technology provider that specializes in community and regional banks, is expecting banks to increase their human-digital approaches in 2020.

Community 243

Community Regional Technology Company 243

Bank Innovation

JANUARY 6, 2020

A “diverse group” lodged applications, including e-commerce, technology and telecommunications companies, the Monetary Authority of Singapore said in a statement on Tuesday, without identifying the parties. […].

Digital Banking 221

Digital Banking Groups Regulation Industry 221

Bank Innovation

JANUARY 7, 2020

The eight-year-old company is working with banking technology giant FIS to reach new financial institutions. While third-party personal finance apps have garnered attention through direct-to-consumer offerings, HT Mobile Apps is looking to reach more users by offering savings and financial literacy tools to partner institutions.

Tools 221

Tools Mobile Technology Company 221

Bank Innovation

SEPTEMBER 16, 2019

Canadians may accept that AI is a part of their lives, but many express concerns about the potential risks that the application of the technology presents, including biases. That’s according to a recent TD Bank survey of 1,200 Canadian adults carried out by Environics Research.

Tools 240

Tools Survey Technology Innovation Strategies 240

BankInovation

AUGUST 31, 2020

In this monthly Q&A segment, Bank Innovation directs five questions to executives and industry thought leaders who highlight technology and innovation trends in financial services, exploring strategy and best practices in leading financial institutions.

Innovation 52

Innovation Strategy Trends Industry 52

BankInovation

JUNE 10, 2020

Truist Bank, the result of the December SunTrust and BB&T merger, is building out its digital channels through daily customer feedback and regular client sessions at the bank’s innovation labs. based bank uses technology to build trust, according to Donta Wilson, chief digital and client experience officer at Truist. “We

Charlotte 69

Charlotte Innovation Technology Innovation Strategies 69

BankInovation

SEPTEMBER 9, 2020

Banks and fintechs rejigged their digital roadmaps during the initial sting of the pandemic and, six months later, continue to re-evaluate their backlog of technology projects and ventures, panelists said at the Bank Innovation Build conference today.

Fintech 59

Fintech Conference Innovation Technology 59