PYMNTS

JULY 2, 2020

PYMNTS’ Credit Union Innovation Playbook found that nearly 50 percent of the 2,000 CU members polled said they want their financial institutions (FIs) to focus on loyalty innovations, such as rewards offerings, in-app coupons and card-based cash back programs. percent supported having their CUs innovate and 17.3

Innovation 155

Innovation Branding Tools Innovation Strategies 155

South State Correspondent

MAY 9, 2022

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. The new piece of technology ends up solving a known problem but, in the process, creates more problems, and risks, than it solves.

Technology 195

Technology Customer Experience Data Training 195

Bank Innovation

FEBRUARY 5, 2020

While the hype around chatbots and digital assistants may have reached a crescendo years ago, banks and the technology companies serving them are now investing in the “brains” behind digital conversational assistants, which can be applied across many use cases, including chat and voice.

New York 345

New York Technology Company Innovation Strategies 345

PYMNTS

NOVEMBER 1, 2017

Small businesses (SMBs) are increasingly satisfied with their traditional financial service providers, though banks are pushing to heighten their innovation strategies and provide SMBs with the high-tech, customized services that those small businesses demand. The Worst Offender.

Survey 135

Survey Innovation Management Innovation Strategies 135

Bank Innovation

DECEMBER 24, 2019

Financial technology startups will enter the next decade with a little more street cred than the last time around. Nearly 60 upstarts focusing on financial services — from Stripe Inc. to Chime Inc. to Plaid Inc. — have garnered valuations of more than $1 billion in recent years, according to CB Insights.

Financial Technology 332

Financial Technology Technology Innovation Strategies Apple 332

The Financial Brand

DECEMBER 2, 2019

Old methods won't produce the innovations consumers expect. Financial institutions must make 5 key changes to manage exploding evolution. The post New Banking Technologies Demand Product Development Reboot appeared first on The Financial Brand.

Technology 25

Technology Innovation Branding Management 25

Bank Innovation

DECEMBER 10, 2019

The firm, which closed a $250 million fund in 2015, primarily invests in business-to-business technology companies. -based growth equity firm, closed its second fintech valued at $375 million this week. Its portfolio includes nine firms, including digital identity companies Jumio and SheerID, workplace benefits platform Ease […].

Fintech 293

Fintech New York Technology Company 293

Bank Innovation

MAY 1, 2020

Banks are accelerating their technology projects in light of the coronavirus pandemic. Whether its Happy State Bank pushing out video teller machines or TSB Bank launching a virtual assistant in five days, banks are trying to find new ways to connect with customers during times of social distancing. Legacy banks in the U.S.

Video 259

Video Innovation Technology Customer Experience 259

Bank Innovation

APRIL 27, 2020

With the success of the stand-alone digital bank, which launched in January 2019, Midwest BankCentre is now incorporating new technologies into its traditional online banking. Louis-based Midwest BankCentre, gained $130 million in deposits in 2019. Rising Bank] is helping us learn to do business in this digital space,” […].

St. Louis 259

St. Louis Digital Banking US Online 259

Bank Innovation

APRIL 16, 2020

We are excited to welcome their customers and deliver on the types of technology and features they have grown to love,” said […]. As Moven begins shutting down its consumer-facing businesses, the digital banking platform is funneling its customers to Varo Money.?

Digital Banking 259

Digital Banking Technology Customer Experience Innovation Strategies 259

Bank Innovation

APRIL 7, 2020

Together with Galileo, we will partner to build on our companies’ strengths to drive even greater financial technology innovation, making those products and […]. In a year of major fintech acquisitions, SoFi today announced a $1.2

Financial Technology 259

Financial Technology Innovation Fintech Technology 259

PYMNTS

JUNE 1, 2020

It is not the technology itself that is important, however, but the strategy behind it. Customers want to digitally manage multiple accounts without having to wade through time-consuming login screens or authentication processes each time. It is imperative to examine how newer technologies can play into customer satisfaction.

Innovation 132

Innovation Strategy Innovation Strategies Security 132

Bank Innovation

FEBRUARY 23, 2020

The company announced last week it is partnering with GRP Advisor Alliance, a network of financial advisers that provides new products, technology and research resources to its more than […].

Resources 243

Resources Industry Technology Company 243

Bank Innovation

JANUARY 6, 2020

Jack Henry, the banking technology provider that specializes in community and regional banks, is expecting banks to increase their human-digital approaches in 2020.

Community 243

Community Regional Technology Company 243

Bank Innovation

AUGUST 2, 2019

“Leveraging technologies like AI and machine learning, voice and audio, our customers can engage in a way that makes this experience more intuitive […]. To TD Ameritrade, checking up on a portfolio is a task customers should be able to do on the go.

Video 271

Video Technology Innovation Strategies Strategy 271

BankInovation

JUNE 30, 2020

The former investment banker and fund manager has set up 1fs:Wealth, a London-based technology firm that aims to help family offices and rich individuals manage their assets. Bobby Console-Verma isn’t letting the pandemic slow down his business plans. He plans […].

Management 64

Management Technology Customer Experience Innovation Strategies 64

PYMNTS

AUGUST 22, 2019

It [pushed] us at Key to build a design center that we never had before. … [It] pushes us to buy … and acquire technology companies,” he said. Legacy Banks and the Innovation Game. They can bring a different way of thinking; it’s about how modern technologies and data can make that better.”.

Innovation 109

Innovation Digital Banking Fintech US 109

South State Correspondent

SEPTEMBER 20, 2022

It was agreed that too many lines of business, such as treasury management, commercial lending, and commercial deposits, are not utilizing their marketing departments enough, given the tremendous value of their products. Every bank product manager should be clear on what their product is, what it is used for, and who will use it.

Conference 195

Conference Marketing social media Data 195

BankInovation

MAY 28, 2020

For Advia Credit Union, digital chatbot technology from LogMeIn was a “saving grace” according to Joli Hensley, manager of digital channels.

Management 72

Management Online Technology Customer Experience 72

BankInovation

JUNE 29, 2020

Vanguard and blockchain provider Symbiont are one step closer to integrating blockchain technology into foreign-exchange (FX) forwards processes across a network of a dozen banks, brokerages and asset managers.

blockchain 64

blockchain Fintech Management Technology 64

Insights on Business

JUNE 5, 2018

When you think of technologies that are changing the way the banking industry conducts business, is your first thought chatbots? Helping keep these memories blissfully distant is conversational computing technology. Can developers set up rules-based responses through dialog management?

Resources 101

Resources Innovation Strategies Report System 101

PYMNTS

SEPTEMBER 17, 2019

However, as Phalen noted, Visa’s Global Business Solutions can take advantage of Visa’s card expertise, to truly address both buyers’ and suppliers’ payments needs, solutions cannot force one technology or one rail on a user. Payment Rails Converging. There is a convergence happening within commercial payments,” he said.

Innovation 132

Innovation Payments Cards Industry 132

Bank Innovation

MARCH 19, 2020

With the novel coronavirus forcing employees to work from home, banking technology and security infrastructures are being put to the test.? Today, if you are not a frontline employee, you are working from home,” said Jason Shields, vice president and loan operations manager at Gulf Coast Bank, which is based in New Orleans.

Security 51

Security Operations Management Technology 51

Insights on Business

APRIL 5, 2018

This technology requires that we take the time to understand the jobs our clients need to get done and design our APIs accordingly. million managed retirement account participants and 11 million individuals. Innovative strategies and value propositions. Our reach is global, including 1.3

Operations 102

Operations Analytics Software Data 102

CFPB Monitor

SEPTEMBER 2, 2015

The task force also recommended that servicers be allowed to apply for waivers of certain requirements on a subset of borrowers “to test innovative strategies that improve borrower outcomes.”). Culhane, Jr. ” In developing its recommendations, the task force consulted with the CFPB. (i)

Innovation Strategies 60

Innovation Strategies Compliance Resources Policies 60

BankInovation

MAY 22, 2020

The company told Bank Innovation it wants to eliminate cost as a barrier for smaller banks and credit unions to sign up for the service. Barwick Bank, meanwhile, is using technology from Finastra to create brand new digital channels. The bank currently […].

Innovation 98

Innovation Branding Technology Company 98

BankInovation

JULY 24, 2020

The tech-focused market research company Forrester recently reported in “The New Unstable Normal: How COVID-19 Will Change Business and Technology Forever,” that the effects of the pandemic could be permanent. As the COVID-19 pandemic alters the world, financial services are reacting in turn. In the short term: 1.

Technology 90

Technology Marketing Report Company 90

BankInovation

JUNE 23, 2020

made another push away from traditional card payments with an $825 million deal to acquire technology firm Finicity. The purchase gives Mastercard more tools that help banks speed up credit decisions or improve account verification processes, using Finicity technology that lets companies share consumers’ financial data. Mastercard Inc.

Cards 64

Cards Tools Technology Data 64

Fintech Labs Insights

AUGUST 18, 2016

The GainX Innovation Strategy Management platform enables FSIs to adapt, innovate, and commercialize repeatedly. Get greater ROI on innovation spend and sustained competitive advantage in the market. Insights: Industry benchmark, gap analysis, innovation capacity assessment. Register today. Presenters.

Innovation Strategies 12

Innovation Strategies Innovation Strategy Analytics 12

Fintech Labs Insights

JANUARY 24, 2017

The GainX Innovation Strategy Management AI platform enables FSIs to adapt, innovate, and commercialize repeatedly. Its end-to-end ISM solution eliminates the complexity of enterprise innovation. Predicts and manages innovation risk in real-time. Accelerates the flow of innovation.

Innovation Strategies 12

Innovation Strategies Innovation Strategy Management 12

PYMNTS

AUGUST 17, 2017

A separate survey from management consulting firm Bain & Co. Jamie Armistead, executive vice president of Digital Channels for Bank of the West , recently spoke with PYMNTS about how startups and tech are informing his company’s innovation strategy. Staying on Top of Customer Expectations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

BankInovation

JUNE 10, 2020

Truist Bank, the result of the December SunTrust and BB&T merger, is building out its digital channels through daily customer feedback and regular client sessions at the bank’s innovation labs. based bank uses technology to build trust, according to Donta Wilson, chief digital and client experience officer at Truist. “We

Charlotte 69

Charlotte Innovation Technology Innovation Strategies 69

BankInovation

JUNE 26, 2020

Citizens Bank, meanwhile, is transforming its technology core through a data-driven personalization engine. This week, MLBM released its 2020 Brand Intimacy Study. Financial services ranked 11th out of 15 industries when it comes to emotionally connecting with customers.

Branding 64

Branding Study Data Industry 64

Banking 2020

MAY 12, 2015

The only way to gain first-hand experience is to get out there, whether in training for triathlons or initiating a change management project. With our solution, when the member approaches the credit union, walks in and gets a coffee, the technology does all the work. And we don’t know how different it is until we get out there.

Innovation 40

Innovation Digital Banking Survey Exercises 40

PYMNTS

JANUARY 18, 2019

For corporations that want to stay ahead of the competition, innovation is a must, but developing and supporting a payment solution can prove challenging. Instead, many rely on their FIs to create this kind of technology, which presents these institutions with a number of hurdles. Flexible and Far-Reaching .

User Experience 189

User Experience Innovation Strategies Payments Strategy 189

The Financial Brand

JUNE 15, 2017

As one of the fastest growing fintech challenger banks, SoFi is expanding into wealth management and deposit services.

Fintech 23

Fintech Management Customer Experience Innovation Strategies 23

William Mills

SEPTEMBER 7, 2016

Data and Analytics are a profit center rather than something that just needs to be managed. Demo: A Wealth Management Company (ACME)– GoodData can embed analytics directly in ACME’s dashboard. Perhaps there is a big bank in Canada that has embraced their technology. Turning Data into Insight and further into Action.

Mobile 40

Mobile Cards Fraud Data 40