Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? From global customer acquisition efforts to real-time personalization of the user experience to infrastructure technology management, the opportunities are endless.”. It’s true, but not for long.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

OCTOBER 29, 2020

The solution, which secured about 20,000 SMBs to pilot the technology in the last year, provides deposit account and payment solutions that aim to compete with traditional banks that, as CEO and Co-founder Eyal Lifshitz described, "nickel-and-dime" businesses. Its APIs also support account verification and payment capabilities.

US 203

US Fintech Tennessee Compliance 203

PYMNTS

JUNE 9, 2020

Those integrated solutions, in turn, allow users to conduct their financial lives with speed, ease and security. Customers are engaging more actively with their FIs across digital channels as a matter of necessity, as bank branches have largely been shuttered or are operating with reduced hours. Looking Ahead.

Data 151

Data Security Online User Experience 151

PYMNTS

MAY 3, 2016

User authentication and mobile security is gaining more significance in this era of digital banking, and Samsung SDS’ standard-based biometrics solution ensures simpler and secure user authentication to bring enhanced user experience to our customers.

Samsung 100

Samsung Mobile Payments User Experience 100

PYMNTS

JANUARY 26, 2021

For small- to medium-sized businesses ( SMBs ), the demand to drive cost savings and keep workers safe is just as high as any large organization, but the technologies available to them aren’t always up-to-par, says Monaker Chief Operating Officer Tim Sikora.

Marketing 208

Marketing Management User Experience Tools 208

PYMNTS

NOVEMBER 26, 2019

Particularly amid the continuing uncertainty surrounding Brexit, FinTechs are turning to Lithuania to retain their European footholds and operate in a country that supports their innovative ambitions. For traditional banks, compliance experts agree that it’s all about data — and the ability to share information with regulators.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

JANUARY 25, 2021

Building on top of the open banking infrastructure, PayDirect is a new payment method that enables companies to take online payments in a highly secure way, and also pay out to customers through the same rails. Manual input of information is very error-prone. Which is exactly what TrueLayer has done with the introduction of PayDirect.

Online 300

Online Meeting Payments Cards 300

South State Correspondent

MAY 18, 2023

On average, it takes an employee seven minutes to look for information on our intranet. Tate essentially unlocks valuable information stored within our bank and makes it accessible to all. This provides the generative AI model with more references and inferred index on the information. That is an 11.6x

US 195

US Training Examples Data 195

PYMNTS

DECEMBER 7, 2016

Global IT firm Unisys Corporation launched a new software application that enables organization to fight cybercrime with enterprise-wide, micro-segmentation security that can be deployed at the touch of a button. At Unisys, we call this securing your tomorrow,” Altabef added. Stealth(aware) meets these standards across the board.”

Security 100

Security Analytics User Experience Software 100

Insights on Business

NOVEMBER 12, 2018

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

Compliance 107

Compliance Technology User Experience Analytics 107

PYMNTS

FEBRUARY 11, 2020

Building security in an attempt to block every bad transaction is essentially a game of whack-a-mole – and one that the fraudsters are currently winning. The fraudsters are bounced, while the legitimate consumers can be shepherded through a smoother, faster digital experience without a lot of stutter steps in the name of security. “It

Fraud 146

Fraud Security Data Tools 146

PYMNTS

MARCH 1, 2018

By shifting some of its iCloud operations to the Chinese mainland, Apple ’s latest corporate actions have raised eyebrows and debate around data privacy. Additionally, Apple said it was better to continue the service under the new laws than opt to offer a bad user experience.

Data 100

Data Apple User Experience Big Data 100

PYMNTS

AUGUST 23, 2019

These marketplaces also need to make sure that payments, however quick, remain safe and secure as fraudsters continue to hammer at the gates. Makeup marketplaces like NakedPoppy, for one, are using AI-enabled personalization tools to match their customers to the right products, simplifying the user experience.

Millennials 165

Millennials Trends Meeting social media 165

Independent Banker

NOVEMBER 30, 2022

Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. But with these benefits come newfound threats, chiefly in the form of data privacy and security. and its impact on data security. By Colleen Morrison.

Community Bank 91

Community Bank Community Maryland Data 91

Bobsguide

APRIL 13, 2022

Dubai, UAE – April 13, 2022 – Finastra today announced that Banque Misr, the second largest national bank in Egypt with international presence, has selected Fusion Trade Innovation and Fusion Corporate Channels to digitalize its trade finance services and provide a premium user experience. EMEA PR Manager. T +44 (0)7552 865009.

Regional 113

Regional Innovation User Experience Software 113

PYMNTS

JUNE 25, 2019

The ways banks approach these relationships and develop new products is rapidly changing as PSD2 solidifies its grip in the EU, according to Markos Zachariadis, associate professor of management and information systems at Warwick Business School. Open Banking and the Customer Service Shift.

Fintech 122

Fintech Customer Experience Data User Experience 122

PYMNTS

JANUARY 9, 2019

To beat fraudsters at their own game, retailers must change the technology they are relying on and do so in a way that doesn’t add friction to the user experience, said Shamoun Siddiqui, chief information security officer for luxury department store chain Neiman Marcus. The Importance Of AI.

Fraud 109

Fraud Retail Security Online 109

Jack Henry

JULY 29, 2022

And it naturally follows that the FIs that will thrive in the future will be those that demand an open platform that is focused on optimizing the end-user experience for today’s consumers. Consumers clearly want freedom, flexibility, and choice.

User Experience 78

User Experience Google Lending Industry 78

PYMNTS

DECEMBER 18, 2019

There, Dynamic Yield , the artificial intelligence (AI)-powered personalization platform operator, is being absorbed by fast-food chain McDonald’s. Second, Sonic app users experience another layer of personalization, one in which the app recognizes and authenticates the user, then personalizes the menu to them.

Retail 131

Retail Tools User Experience Technology 131

Cisco

AUGUST 31, 2020

Comments like, “Wow, I get to go to so many more sessions”, “Tons of information”, “I think I am full”, and my personal favorite “I think my brain is going to explode”, have been common.

Las Vegas 77

Las Vegas User Experience Industry Conference 77

Gonzobanker

JANUARY 17, 2020

New regional banks will struggle with operational maturity and customer experience. While the whizzes in finance and credit can scale fast, the worlds of operations, information technology (IT) and digital cannot. In most cases, this information is buried three levels down. Experian recently reported.

Customer Experience 126

Customer Experience Fintech Regional Cards 126

PYMNTS

MARCH 8, 2019

Signing up for a new financial product or service needs to remain as convenient and secure as possible if third-party providers want to gain the trust and loyalty of modern consumers, said Didier Baclin, chief innovation officer of U.K.-based Security, verification and the benefit of data.

Lending 135

Lending Data Security Regulation 135

FICO

SEPTEMBER 29, 2022

It’s a route to ensuring they consistently design digital offers around the customer to continually create trust, security, and far better experiences. Pre-Emptive Risk-Aware Product Offers Informed By The Most Accurate Data Sets. But it’s all about trust. But it’s simply unnecessary.

Analytics 52

Analytics Data Risk Management Customer Experience 52

Insights on Business

FEBRUARY 13, 2019

First line of defense business users have increasingly come to realize that risk is not only everyone’s responsibility but also a key part of business operations today. While business administrators can configure workflows to automate GRC processes in minutes, the embedded guidance provides timely information to the user.

User Experience 79

User Experience Compliance Risk Management Training 79

PYMNTS

MAY 20, 2020

Some merchants, operating primarily across offline channels, have had to go digital in a hurry. The limits of operating budgets and top-line pressures mean merchants must do more with what they have. Triangulating all of that information helps give a holistic view of the customer. Permanently.

Fraud 208

Fraud Examples Data Tools 208

Insights on Business

APRIL 28, 2017

Unlike digital banks, digital bank channels believe that superior user experience must go deeper than branding and can be achieved by delivering new mobile and online apps that are focused on customer experiences. When convenience is valued, banks should provide security-rich services through digital channels.

Digital Banking 171

Digital Banking User Experience Branding social media 171

Jack Henry

AUGUST 21, 2019

And it naturally follows that the FIs that will thrive in the future will be those that demand an open platform that is focused on optimizing the end-user experience for today’s consumers. Consumers clearly want freedom, flexibility, and choice.

User Experience 104

User Experience Google Lending Industry 104

PYMNTS

JULY 5, 2017

The complexity of mobile payments shows up when looking at the entities involved in the entire process, and where these entities will be operating. There is an element of perceived security and an element of actual security — both of which companies need to address before trust can blossom. PYMNTS: What keeps you up at night?

Innovation 121

Innovation Customer Experience Mobile Security 121

FICO

AUGUST 27, 2020

Customer experience. There is a fine balance to be struck between managing ID security and offering customers an acceptable experience. If you make security too difficult to fulfil then you risk losing business. The bank may have all the information they need to stop the criminals, but they can’t share it effectively.

Management 52

Management Fraud Security Examples 52

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

Cisco

SEPTEMBER 15, 2020

In this blog, I will be discussing the third pillar of the Connected Experiences notion: Automation. With increasing demand creating resource constraints for IT operators, it is imperative to take advantage of the most efficient tools & methods available. Let’s talk about the simplicity of Automation.

Oregon 62

Oregon Tools Operations Community 62

PYMNTS

JULY 23, 2019

Making sure the person is authorized to use those credentials is critical to establishing trust — and it’s the sweet spot in which Boku operates. The carriers that provide those phones have access to those consumers’ data — and they also have decades of developed skills in matching phones and phone numbers with their operators.

Data 101

Data Mobile Compliance Security 101

PYMNTS

OCTOBER 2, 2018

More specifically, the idea works like this, according to Fast Company : “Every bit of data [a user] creates or adds on Solid exists within a Solid pod, which is an acronym for personal online data store. These pods are what give Solid users control over their applications and information on the web. And am I okay with that?

Data 189

Data Online Google social media 189

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. Cash flow remains the No.

Fintech 132

Fintech Groups Data Strategy 132

PYMNTS

APRIL 7, 2017

Against this backdrop, she said, the goal is to have an easy onboarding experience, and “the payments piece should be completely incidental.” For WePay, the key questions include what the information is that is needed from the merchant and what data the platform has that will help the firm make the best risk decisions seamlessly.

Compliance 100

Compliance social media User Experience Fraud 100

PYMNTS

JANUARY 31, 2018

Simply put, CFOs are juggling multiple founts of information, coming from internal and external sources, in real time. Slack has made a user experience that is easy … to integrate other products and services into their platform” with one-click integration sans specialist knowledge. Reports are backward-looking.

Management 116

Management Data social media System 116