Payments Dive

DECEMBER 22, 2017

A recent IT executive survey conducted by EIQ for InfoVista revealed that while consumer industries pay attention to digital transformation initiatives, they need to place equal importance on backend processes and tools to support digital transformation. These process include network readiness, cloud migration, and security.

User Experience 171

User Experience Survey Tools Security 171

Bank Innovation

NOVEMBER 11, 2019

The popularity of Amazon Prime and Apple is forcing bankers to rethink user experiences, industry practitioners said at Bank Innovation Build. “Technology is an enabler, but user experience design provides […].

UX 225

UX Apple User Experience Digital Banking 225

Perficient

MARCH 9, 2021

A functional, seamless user experience is critical for businesses operating in digital spaces. Metrics that make sense to monitor will vary by industry vertical and business model. A site that’s aligned to both your business and user needs is important. Design is Important, But So Are Metrics.

UX 520

UX User Experience System Survey 520

Perficient

FEBRUARY 25, 2021

Business intelligence technologies are shaping analytics decision making across multiple industries. 25:03 – Digital transformation and the user experience. Hear how BI trends and best practices are the driving forces behind those decisions. Listening Guide. 2:41 – Analytics storytelling. 31:51 – OKRs vs. KPIs.

Analytics 528

Analytics User Experience Apple Google 528

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.

User Experience 100

User Experience Digital Banking Customer Experience System 100

ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. That is a staggering statistic clearly pointing to a poor user experience. A streamlined user experience that eliminates typing and scrolling is essential.

User Experience 60

User Experience Mobile Data Las Vegas 60

PYMNTS

MARCH 20, 2020

Fraud is expected to cost the travel industry more than $25 billion this year, meaning online travel aggregators will need to up their security efforts — or risk losing their customers to platforms that will. Balancing seamless-but-fraud-free user experiences requires careful effort, however.

Industry 225

Industry Fraud social media Security 225

PYMNTS

JULY 7, 2020

After industry consolidation and a leveling-out of venture capital interest, alternative SMB lending remains a strong market, though just like traditional banks, it has also faced new lessons as a result of the current market. But that doesn’t necessarily mean history is repeating itself. ” A Banking Pullback? .”

Lending 171

Lending Industry Fintech UX 171

Jack Henry

AUGUST 9, 2019

In all systems, no matter what industry they are meant to serve, there are five key steps to consider during the design phase of the project. But what is it that separates great design from poor design? When designing software for your organization, or evaluating the purchase of a third-party system, what are the key factors to consider?

User Experience 60

User Experience Software System US 60

Jack Henry

JANUARY 31, 2024

Strategizing is important for all organizations as many industries are reinvented by technology and reimagined by changing consumer needs. Competition is fierce, technology is converging, and user experience is changing by the day. Financial institutions , especially, are required to do more and be more.

Trends 97

Trends User Experience Banking Trends Technology 97

Accenture

OCTOBER 18, 2019

Mobile apps from industry newcomers, like the French challenger bank Kard and US-based Zelle, allow users to make payments and send and receive money instantly. The post Hot baths and warm burritos of a reimagined payments industry appeared first on Accenture Banking Blog. in 2015 to $1.07

Industry 150

Industry Payments Survey User Experience 150

Perficient

SEPTEMBER 21, 2023

If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. Get ready for a future where data-driven AI changes industries and makes our daily lives unbelievably interesting.

Data 491

Data Tools Customer Experience Security 491

Perficient

OCTOBER 5, 2023

The judges evaluate all submissions on four criteria: functionality, integration, performance, and overall user experience. They aimed to merge financial and healthcare services sites for a seamless customer experience. Strict industry regulations posed a challenge.

User Experience 221

User Experience Regional America Tools 221

PYMNTS

JUNE 23, 2016

In what the companies said is a first for the industry, InMotion Global and Triumph Business Capital are partnering to introduce financing options for business fleet customers, linking travel management software with corporate lending. “Online FinTech lenders have raised service-level expectations, even in trucking,” he said.

Industry 110

Industry User Experience Software Capital 110

Perficient

SEPTEMBER 2, 2020

One of these aspects that almost always comes into play is user experience, and for good reason. The answer to this question can actually be found by looking deeper at the restaurant and bar industry. Let me explain. Here are some ways to get started: Voice of the Customer (VOC).

User Experience 547

User Experience Customer Experience US Analytics 547

Perficient

JUNE 17, 2020

With more than 33 years of experience and over 600 skilled professionals, PSL has grown to become a leading name in the software development outsourcing industry. Worked with one of the nation’s largest integrated managed healthcare consortiums to significantly improve customer satisfaction with new web and mobile experiences.

Software 617

Software User Experience Meeting Resources 617

Perficient

APRIL 4, 2022

This survey highlights the progress the insurance industry is making on its digital transformation journey. Leveraging technology in a personalized user experience is a critical way we will make this come true. Personalization is but one key element of this, enabled by technology and implemented using design thinking.

Mobile 294

Mobile Survey User Experience Analytics 294

Perficient

JANUARY 25, 2023

User experience. Interested in discussing how you can ensure your financial institution is up-to-date with industry trends? Institutions are investing in more sophisticated application capabilities, and there is a new focus on the scalability of these applications. Contact one of our financial services experts today.

Banking Trends 474

Banking Trends Trends United States FDIC 474

Bank Innovation

SEPTEMBER 3, 2019

Grasshopper Bank, a New York City-based digital bank geared toward startups, is focusing on pain points for founders, who usually have a heightened awareness of user experiences. Shure, who previously […].

New York City 150

New York City Resources User Experience New York 150

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

Perficient

AUGUST 10, 2020

Consider this: Google has one of the best search experiences out there, but without the billions of websites in the world to index and all the content that goes with it, their search results wouldn’t be too high. First and foremost, you must start at your Product Experience Page ? (PEP). On -site search is a never-ending project.

How To 322

How To User Experience Google Analytics 322

PYMNTS

JULY 19, 2017

But you’d be mistaken if you thought that Certify would take a break from industry collaboration. The TMC is critical, in that they’re the ones servicing the customer once that trip is booked and the user is on the journey,” he said, adding that TMCs provide traveler support, compliance to corporate policy, reporting and other services.

Industry 108

Industry Policies Management User Experience 108

PYMNTS

JULY 27, 2020

The insurance industry has been bogged down by sluggish service and even slower payouts for decades, and while policyholders have certainly weathered their fair share of friction from the sector’s legacy incumbents, those insurance companies themselves have also suffered from a lack of digitization and automation.

Innovation 247

Innovation User Experience Industry Fraud 247

Cisco

AUGUST 23, 2019

The global asset finance and leasing industry is a sector that now exceeds $1 trillion and has witnessed phenomenal growth over the past four decades. In the last decade, digitization has paved the way for how organizations across industries conduct business, and have changed the way customers research, consume and buy products.

Industry 49

Industry User Experience Compliance Capital 49

Jack Henry

JULY 29, 2022

As someone who reads this blog and follows the industry, you’ve likely heard a lot of talk about open banking recently. Headlines with references to “Open APIs” and “Shared Data” continue to appear in inboxes and popular topics with industry reports. Consumers clearly want freedom, flexibility, and choice.

User Experience 78

User Experience Google Lending Industry 78

PYMNTS

MAY 27, 2020

” As the report explores, it’s an immediate priority for SMBs across industries to adjust their business models for a digital platform. The User Experience Focus. Again, this focus on user experience can be applied to both ends of a B2B transaction. ”

Online 179

Online Payments User Experience How To 179

PYMNTS

FEBRUARY 10, 2020

The fraud prevention industry is changing, and the future is in establishing trust in order to create a personalized experience,” said Jordan McKee, research director of 451 Research. “To The User Experience Engine lets businesses automate fraud prevention decisions, while offering flexibility to refine policies for the best outcomes.

Fraud 144

Fraud Idaho User Experience Data 144

PYMNTS

APRIL 26, 2019

Our strategy has to be very simple,” Kohli told his team recently , as he laid out his mission to ensure that the payments industry keeps up with the pace of technology development. This is not just about ‘Can we change this industry?’

Tools 179

Tools Payments User Experience Innovation 179

PYMNTS

JULY 22, 2020

When it comes to promoting a positive end-user experience without compromising security and accuracy, losing balance could mean the difference between successfully connecting the right individuals with the funds they need in real time, or dropping the ball in a very big way. Striking The Balance Through Data. ” .

User Experience 141

User Experience Security Technology Data 141

PYMNTS

DECEMBER 10, 2020

Incorporating SWIFT gpi data across all relevant customer channels supports our goal of working with the broader transaction services industry to remove friction and bring transparency to cross-border payments,” said David Kretz, head of global strategy and payments for global transaction services at BofA. and Ireland at SWIFT. .

America 261

America Payments User Experience Tools 261

PYMNTS

FEBRUARY 26, 2020

Motor carrier industry software and solutions developer CarrierHQ has announced a mobile-friendly portal that’s now accessible in California, amid the AB5 legislative environment, according to a press release. . Safe drivers will see their premiums go down, and risky drivers will see the opposite. Rates are adjusted monthly.

CA 141

CA California User Experience Industry 141

PYMNTS

OCTOBER 25, 2020

Verizon and Microsoft have teamed up to accelerate the delivery of private 5G networks for businesses, announcing a collaboration they said will transform the retail, transportation, logistics, manufacturing and healthcare industries. Samsung’s View. The race to build out the next-gen network is also accelerating, as seen in the recent $6.6

Technology 257

Technology Samsung Mobile United States 257

Perficient

OCTOBER 26, 2020

The ability to deliver low-code applications and enable client business users to participate in the development process, with proven change management capabilities. Consulting offerings that cover strategy, user experience, and change management, along with technology.

Report 294

Report Strategy US User Experience 294

PYMNTS

OCTOBER 3, 2018

NXP said the NFC chips offer a cost-effective product protection and channel authentication for the fashion, food and beverages, pharmaceuticals, electrical appliances, and other consumer and industrial goods markets throughout the supply chain. “As

User Experience 135

User Experience Security Fraud Leadership 135

PYMNTS

OCTOBER 19, 2020

Entrust noted that Sigma’s products “deliver a seamless user experience across the issuance process for desktop and mobile printing needs.” The company added that Sigma “eliminates the frustrations of printer setup (with) an out-of-the-box implementation that takes less than 30 minutes for users to begin issuing identities."

Security 245

Security System Cards Minneapolis 245

PYMNTS

JANUARY 11, 2021

retail jewelry industry. Udaan plans to utilize the new funding to reach out to a greater amount of India's small businesses, improve its user experience and boost its technology program. On Friday, Goldiam's stocks were trading in the green, an India Infoline report said.

Retail 197

Retail US User Experience Innovation 197

Perficient

JUNE 24, 2023

Businesses can stay relevant and take advantage of new possibilities if they can predict and use future industry standards. Companies can set themselves up for future growth and innovation by adopting new technologies like AI, virtual reality, voice commerce, and blockchain.

Tools 251

Tools Digital Strategies Analytics System 251