PYMNTS

SEPTEMBER 7, 2017

There’s interaction with marketing and customer service teams, an eagle eye on data fraud — oh, and no small amount of effort devoted to innovation. For example, our Fraud Desk department is a business model innovation we came up with to help customers who need to augment their fraud operations that go beyond our models/products.

Analytics 116

Analytics Fraud Innovation Industry 116

PYMNTS

NOVEMBER 19, 2019

Among the biggest debates is how to construct and operate the best card program possible – a decision that served as the foundation for a new PYMNTS interview with Jim Geeslin, head of strategy for Elan Financial Services , an agent credit card issuer. Cards are still one of the main engines of payments, and that’s not changing anytime soon.

Cards 140

Cards Apple Data Innovation 140

PYMNTS

DECEMBER 12, 2018

Financial institutions are in the midst of becoming more mobile, with many of those legacy operations opting to — or at least considering — working more closely with FinTech providers to upgrade services, retain customers and acquire new ones. The debut of 5G promises to add another tool that can aid such efforts. What does that mean, then?

Fintech 211

Fintech Mobile Analysis Technology 211

PYMNTS

JUNE 24, 2019

Machine learning and artificial intelligence are among the emerging technologies capable of boosting banking operations, including customer service and preventing fraud, as recent PYMNTS research has demonstrated. Low Latency. 5G will mean zero waiting time.”.

Mobile 116

Mobile Fintech Technology Analysis 116

PYMNTS

JULY 5, 2017

The complexity of mobile payments shows up when looking at the entities involved in the entire process, and where these entities will be operating. By perceived security, I am talking mainly about user experience as it relates to the digital payment space. Without help, these processes can become fragmented and overwhelming.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

OCTOBER 2, 2019

Andrew Sloper, head of digital identity and authentication at Chase, recently spoke to PYMNTS about how these solutions allow the bank to deliver seamless and secure user experiences while enabling a preventative approach to fraud. It uses ML solutions to detect fraud and highlight suspicious activities.

Fraud 109

Fraud Security Tools Data 109

Fintech Labs Insights

MARCH 13, 2017

Since then, the company has matured; it now offers five solutions across mobile, web, and desktop to help large financial institutions combat onboarding fraud. ” Codó continued, “We focus on three main market needs: user experience, fraud prevention and how to connect digital identity to physical identity.”

User Experience 18

User Experience Fraud Maine Mobile 18

PYMNTS

MAY 22, 2017

The ransomware attack affected a range of players, including delivery services like FedEx, automakers including Renault and Nissan, transportation operations such as Germany’s Deutsche Bahn and even medical systems such as the U.K.’s To date, more than $80,000 in bitcoin payments have been made so users could access their files again.

Regulation 116

Regulation National Online System 116

MyBankTracker

FEBRUARY 23, 2021

This Chime Spending Account review offers a closer look at the features, fees, and overall user experience you can expect when you move your money here. One cool feature included with Chime Spending Accounts helps with fraud prevention. Chime: All About Automatic Savings. Secure your card instantly. How Do the Fees Compare?

ATM 52

ATM Cards Mobile Online 52

Fintech Labs Insights

JUNE 18, 2015

Founded in 2009, WePay offers online marketplaces, crowdfunding platforms, and small businesses two main products: 1) A white-labeled payments processing platform, Clear. We recently caught up with John Canfield, VP of Risk for WePay, to chat about how he combats fraud. It also provides regulatory and fraud risk protection.

Security 12

Security Payments San Jose Fraud 12

PYMNTS

JANUARY 20, 2020

It has motivated a different approach for fighting fraud in the 2020s and beyond. In many ways, the rise of data breaches really forces the adoption of smarter and more dynamic security products to truly protect data and manage fraud,” he noted. Protecting the commerce ecosystem from fraud and risk is both a short- and long-term game.

Security 168

Security Fraud Risk Management Payments 168

PYMNTS

SEPTEMBER 29, 2020

The majority of the physical stores are still operating and looking for ways to minimize physical contact and [to] transfer the user experience to become as seamless as possible,” Paran said. This is also a significant departure from the pre-pandemic payment normal, he stated.

Payments 172

Payments Regulation Online Retail 172

CB Insights

MARCH 21, 2018

Compounding this is the inherent complexity of insurance, which involves consumers, brokers, insurers and reinsurers, as well as insurance’s main product — risk. Fraud Detection and Risk Prevention. Today, the the sheer complexity of the insurance industry creates gaps in visibility that can be exploited to perpetrate fraud.

blockchain 78

blockchain Fraud Policies Industry 78

FICO

JUNE 8, 2023

Steve: A dealership’s fixed operations, or their parts and service, are sure to be impacted. Real-time connectivity of vehicles will allow us to recognize travel patterns and enable suggestions on servicing times to deliver a more convenient user experience. Are there other business areas that will involve or require financing?

Data 52

Data Industry Examples Retail 52

William Mills

MAY 9, 2018

Presenter Profile: How they describe themselves: AI Foundry uses AI and user-guided machine learning to transform enterprise operations by integrating information, people and processes. They help more than 12,000 clients worldwide create and deliver experiences for a digital world that’s always on. Good job AI Foundry!

Security 40

Security Samsung Strategy San Jose 40

CB Insights

MAY 15, 2019

Companies are turning to accelerators, funds, and labs to try to find the next big thing that will reduce fraud, speed up transaction times, and catch on with consumers. DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. FIS Global — FIS Innovation Lab. Founded: 2009.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. Three notable excerpts: First Attempts : Blin.gy We needed 40% day-one returns and were closer to 25%. The clock kept ticking.

Company 78

Company US San Francisco Capital 78

PYMNTS

DECEMBER 5, 2016

Most everyone operating today as part of these ecosystems understands this, too, and feels the pressure points and the tensions building. The driver of this shift is the mobile device and the competition is the mobile app with the best user experience regardless of whose name is on the app and the depth and breadth of products they offer.

Retail 100

Retail Payments Mobile Innovation 100