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How Blaze Pizza Fires Up Friendly Fraud Defenses

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Consumers are using mobile apps’ order-ahead features and loyalty perks more often during the COVID-19 pandemic, yet chargeback fraud — also known as friendly fraud — is unfortunately also rising. A Proactive Approach To Friendly Fraud. Friendly fraud often develops around online promotions at restaurants.

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How The Pandemic Makes 90-Day Customer Histories A Fraud-Fighting Weakness

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How FIs Adapt Fraud Detection During Times of Behavioral Upheaval. That massive shift in spending activity is rendering 90-day profiles obsolete, and FIs have had to respond, said Carlos Mejia, chief digital executive at Florida-based Pacific National Bank. Find more about these and the rest of the latest headlines in the Tracker.

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Branching Out: Physical Locations Boost CUs' Digital Plans

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Many CUs have since leaned into these efforts with digital innovations aimed at a range of issues, such as tackling fraud or enhancing members’ remote banking access. Coast Capital On The Innovations Driving CUs’ Digital-First Future. It also examines the evolving role that physical branches will play in the space’s future.

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Alabama Tests Selfie Authentication To Fight Tax Fraud

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Identity company MorphoTrust USA looks to put a dent in tax fraud and theft by adding an additional layer of authentication security into the mix. Recently, for instance, experts found a scammer selling 3,600 Florida W-2 forms on the dark web after phishing a tax preparation firm. MorphoTrust’s eID works via mobile app.

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Signifyd Data Shows Fraud Is Actually Declining

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Fraud isn’t perpetrated by a random assortment of individuals; it’s organized crime. It’s “fraud as a Service.” It’s a very unfair match, if you ask Skye Spear, VP of eCommerce fraud-fighting firm Signifyd. “I Classic fraud deflection is rules-based. Fraud is dynamic. The Many Faces of Fraud.

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How P.F. Chang’s Keeps Customer Data Under (Lettuce) Wraps

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But even restaurants that are leveraging mobile ordering are being faced with more avenues for fraud to enter. The partnership was first launched at Publix’s Orlando, Florida-based stores, with the service planned to expand to the chain’s other locations over the next few months. Mobile Order-Ahead Developments. About the Tracker.

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New Report: Aiding Pandemic-Related Financial Hardships Key To Credit Union Member Loyalty

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Members are seeking seamless digital services for speed and convenience, but they also expect their CUs to offer innovative loyalty and rewards programs that add value to their experiences. The Credit Union Innovation Playbook: Loyalty Innovation Edition revealed that 49.1

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