Remove Florida Remove Fraud Remove Innovation Remove Management
article thumbnail

How Blaze Pizza Fires Up Friendly Fraud Defenses

PYMNTS

Consumers are using mobile apps’ order-ahead features and loyalty perks more often during the COVID-19 pandemic, yet chargeback fraud — also known as friendly fraud — is unfortunately also rising. A Proactive Approach To Friendly Fraud. Friendly fraud often develops around online promotions at restaurants.

Fraud 177
article thumbnail

Deploying Spend Management Technology To Rebuild After Disaster Strikes

PYMNTS

The time and effort lost manually filling in information, sorting through receipts and documents to track down missing details and ensuring each claimed item falls within companies’ standards stresses workers as well as the expense managers who must check each field. Bringing Innovation to a Traditional Industry.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Branching Out: Physical Locations Boost CUs' Digital Plans

PYMNTS

Many CUs have since leaned into these efforts with digital innovations aimed at a range of issues, such as tackling fraud or enhancing members’ remote banking access. The new cloud-based system can help FIs manage loans from origination and review to renewal and modification.

article thumbnail

Signifyd Data Shows Fraud Is Actually Declining

PYMNTS

Fraud isn’t perpetrated by a random assortment of individuals; it’s organized crime. It’s “fraud as a Service.” It’s a very unfair match, if you ask Skye Spear, VP of eCommerce fraud-fighting firm Signifyd. “I Classic fraud deflection is rules-based. Fraud is dynamic. The Many Faces of Fraud.

Fraud 109
article thumbnail

New Report: Aiding Pandemic-Related Financial Hardships Key To Credit Union Member Loyalty

PYMNTS

Members are seeking seamless digital services for speed and convenience, but they also expect their CUs to offer innovative loyalty and rewards programs that add value to their experiences. The Credit Union Innovation Playbook: Loyalty Innovation Edition revealed that 49.1

Report 133
article thumbnail

US Card Skimming Grew Nearly 5x in 2022, New FICO Data Shows

FICO

When looking at total fraud cases related to skimming, we saw that 70% were tied to POCs in 5 states: California (38%), New York (16%), Pennsylvania (6%) and Florida/Washington (5%). We saw that in 2022, 58% of the attempted transactions in fraud cases were balance inquiries.

Cards 98
article thumbnail

Meet The 2021 FICO Decisions Awards Winners!

FICO

Submissions included complex optimization problems, the automation of previously manual business processes and using the power of AI and machine learning to stop fraud and improve lending. Customer Onboarding & Management – OCBC. Debt Management – ABSA & Cox Communications (tie). Decision Management Innovation – eDriving.

Meeting 98