PYMNTS

DECEMBER 28, 2020

And as FinTechs continue to challenge banks, but also offer new opportunities within the B2B space, they’re advancing a corollary to the build vs. buy question: How about partnerships? Drilling down a bit into those innovation efforts, he said, FinTechs and software companies, in general, are trying to become payment companies.

Payments 215

Payments Innovation Software Fintech 215

PYMNTS

JUNE 25, 2019

Collaborating with FinTechs means FIs can create innovative tools and consumer-facing features, but it also throws the established banking world into flux. They are [already] being challenged by a lot of the FinTechs and the larger technology companies.”. Open Banking and the Customer Service Shift.

Fintech 122

Fintech Customer Experience Data User Experience 122

PYMNTS

APRIL 23, 2020

As one-person operations, they often lack the resources and know-how to manage professional finances in a compliant and efficient way, yet they have more complex tax, payments and cash flow management needs than the average individual. Dan Hogan, chief financial officer and chief operating officer of newly-launched U.K.

User Experience 141

User Experience Management Taxes Fintech 141

PYMNTS

SEPTEMBER 24, 2020

And as Lisa Shields , founder and CEO of FISPAN , told Karen Webster in a recent PYMNTS TV conversation, embedding banking products and services within enterprise resource planning (ERP) systems can pave the way for chief financial officers and treasurers to do far more than simply track cash balances and pay bills.

Payments 237

Payments Data Fintech User Experience 237

PYMNTS

JANUARY 6, 2021

The discussion took place as Diaz looked back at the 15 months that have passed since Banxico launched Cobro Digital (CoDi), the national digital payments platform that uses QR codes and NFC to enable users to transact with mobile devices. But as Diaz stated, the model is based on sound economic principles. Why Not Just Merge These Things?’.

Payments 363

Payments User Experience System Mobile 363

PYMNTS

MARCH 6, 2020

Rather than approaching digitization as a ground-up overhaul of an entire institution’s infrastructure and operations, community banks should identify a “niche,” or an area in which they have been most successful as a business, to initiate a modernization project. The Right Foot.

Community Bank 173

Community Bank Community How To Lending 173

PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. The User Experience Focus. ”

Online 179

Online Payments User Experience How To 179

PYMNTS

JUNE 27, 2017

Those that are constantly developing new ways to integrate connected experiences into people’s lives will probably be at the forefront of the tech industry. However, these requirements can also make operations more challenging for businesses. He also offers advice for how to innovate in the field.

Innovation 145

Innovation System Mobile Trends 145

PYMNTS

NOVEMBER 23, 2020

Small and medium-sized businesses (SMBs) got their clocks cleaned by the pandemic, and turning to their traditional lending sources, they’ve encountered sclerotic systems and outdated policies not conceived for the needs of the recovering Main Street merchants of 2021. We no longer go to the bank,” Potter told PYMNTS. We're not connected.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

MARCH 11, 2020

The lending ecosystem has witnessed remarkable transformations, and is now marked by changes in operations, availability of capital, new laws and regulations around lending, differences in borrower eligibility criteria and terms of loan acquisition and repayment, among others,” said Akash Sinha, CEO and co-founder of Cashfree.

Lending 130

Lending User Experience Capital Innovation 130

Gonzobanker

OCTOBER 6, 2023

Being on a zombie core doesn’t have to end in an apocalypse, as long as you know how to manage the system – and the vendor. They’re not alone; the core system landscape is littered with platforms still in use but with no hope of reanimation. No New Partners. While they may travel in packs, zombies are loners.

Strategy 97

Strategy System UX Tools 97

PYMNTS

JUNE 2, 2020

Banks, and FinTechs particularly are blazing new trails for financial institutions (FIs) wishing to incorporate the best that digital-first banking has to offer, making integrations easier and outcomes better. One does not simply walk into digital-first banking without preparation, however. My Bank Knows Me’.

Digital Banking 133

Digital Banking User Experience Meeting Fintech 133

PYMNTS

DECEMBER 29, 2020

While FinTechs and neobanks add value by focusing their attention on the user experience and business logic, their value isn’t being added in building better compliance functionality. “So To that point, he said with the prospect of open banking, legacy lenders should use their compliance expertise to become a point of trust.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

JULY 30, 2019

may be the world’s hotbed for challenger banks, but it’s not the only market witnessing a surge in bank competition and industry evolution as a result of FinTech pressure. While the company may be operating in a different market than the U.K., Europe, U.S. and other areas where open banking initiatives are taking off. “In

User Experience 122

User Experience America Analysis Industry 122

PYMNTS

NOVEMBER 15, 2018

Inter-operable, real-time regional payment systems will expand opportunities, especially for citizens and small businesses, to access products and services across ASEAN. Many of the economically vulnerable foreign workers who make up one of the most active user groups are reliant on unlicensed agents.

Regional 139

Regional User Experience Operations Security 139

PYMNTS

JUNE 24, 2019

For financial institutions, the ongoing emergence of the 5G world comes as many of them try to gain an edge in the increasingly mobile world of banking and financial services – a world where FinTech and innovation in general promise to take on more vital roles as PSD2, open banking and other initiatives kick in. Low Latency.

Mobile 116

Mobile Fintech Technology Analysis 116

Insights on Business

NOVEMBER 12, 2018

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

Compliance 107

Compliance Technology User Experience Analytics 107

PYMNTS

FEBRUARY 29, 2016

s Bacs and Faster Payments systems, for example. Historically, he continued, banks have taken to focusing too narrowly on the back end of payments — the plumbing and mechanics, as DeLuca described it — rather than the front-end, end-user experience. “We do a lot of business in the U.K.

Innovation 100

Innovation Fintech Tools Technology 100

PYMNTS

OCTOBER 9, 2020

That will make it easier for end users to jump on and start transacting. Harris said that the B2B payments system needs built-in “plumbing” to undergird it in terms of what businesses across various industries will require. What Comes Next? That’s setting up 2021 to be pretty exciting for all, noted Harris. “I

Payments 185

Payments User Experience Industry Fintech 185

PYMNTS

APRIL 2, 2018

The entrance of non-bank FinTechs and alternative lenders, too, is adding new pressures on traditional FIs to up their digital games. They can’t attract that top talent if they’re forcing these workers to deal with, literally, carrying around paper files or legacy systems.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

MARCH 16, 2018

But APIs can offer a different strategic advantage, especially to B2B FinTechs, according to A.J. Because APIs facilitate integration between two services, the technology allows FinTechs to innovate in their niche markets, rather than attempting to be a jack of all trades. It’s a sentiment echoed throughout the B2B FinTech market.

Risk Management 134

Risk Management Survey Management Fintech 134

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Currently, Dock has 250 clients that use FICO technologies to fight fraud.

Fraud 52

Fraud Technology social media Innovation 52

Independent Banker

JANUARY 31, 2022

Here’s how community bankers, payments experts and fintech vendors suggest using the time to prepare. payment system.”. The pilot experience. In some cases, FedNow specifications may require upgrades to ensure community bank systems can integrate appropriately. “We Photo by Traveler1116/iStock. By Colleen Morrison.

Community Bank 91

Community Bank Community Resources Fraud 91

PYMNTS

NOVEMBER 7, 2017

These juggernauts are looking to outflank other larger financial players or FinTechs. And they are investing heavily in digital operations and initiatives, said Winitz, as “that is where the money is going to be made in the future.”. Data Point Number Three: 36 Percent.

Innovation 108

Innovation Meeting Payments Survey 108

PYMNTS

MAY 2, 2016

The last time PYMNTS spoke with corporate payments and FinTech firm Cambridge Global Payments, the company’s chief technology officer, Corinne MacMillan , stressed the rapid progression of payments technology in the consumer space and how, inevitably, corporations will want the same advanced tools.

Payments 100

Payments User Experience Technology System 100

Insights on Business

APRIL 28, 2017

As a result, many new, all-digital financial services firms, unencumbered by older, less flexible systems are aggressively pursuing customers by addressing their needs in new and distinct ways. Larger banks also may find that their existing banking systems are too rigid and siloed to power a digital bank.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

OCTOBER 18, 2017

The question applies to financial institutions of all sizes and is especially germane to smaller banks and credit unions, firms which do not have the deep pockets or the technology of larger banking compadres and FinTechs. explained there is wide variation in the definition of innovation.

Innovation 140

Innovation Compliance Community Bank Strategy 140

Insights on Business

FEBRUARY 13, 2019

In today’s rapidly changing business environment, managing responsiveness and the proliferation of regulations and IT systems, as well as rapidly expanding volumes and data variety, has become a high stakes balancing act. How a reimagined user experience in IBM OpenPages with Watson 8.0 IBM OpenPages with Watson 8.0

User Experience 79

User Experience Compliance Risk Management Training 79

PYMNTS

JANUARY 22, 2020

Commercial cards remain only a fraction of the B2B payments space, but FinTech firms, banks and other financial service providers continue to develop new solutions aimed at boosting adoption. For others, like NatWest and Sabre , that means collaborating on corporate card products that augment the end-user experience.

Cards 131

Cards New York Lending Strategy 131

Insights on Business

JUNE 20, 2018

In today’s global marketplace, financial services firms must grapple with competition, increasing regulation and market volatility while also maintaining profitability and growth in a world disrupted by emerging technologies and fintechs. Simply put, traditional systems and business processes just aren’t enough. OpenPages 8.0

Regulation 70

Regulation Compliance Analytics System 70

Insights on Business

SEPTEMBER 26, 2016

There are several themes in the banking industry that make it ripe for adopting a DevOps approach to modernize existing IT systems, streamline operations and accelerate innovation. The user interface is where most of the focus is currently directed. Some systems are then being held together with paperclips and bubble gum.

Innovation 70

Innovation System User Experience Meeting 70

PYMNTS

JANUARY 31, 2018

Slack has made a user experience that is easy … to integrate other products and services into their platform” with one-click integration sans specialist knowledge. That’s a real challenge, because you do not have the visibility and oversight that you need across receivable operations,” Garrett explained.

Management 116

Management Data social media System 116

Insights on Business

JUNE 14, 2018

Today’s banking systems evolved from the first merchants bartering and carrying goods between early villages and towns. Our most closely related banking systems evolved in medieval and Renaissance Italy where banking branches were established throughout Europe. Footnotes: Macknight, Joy. The Banker. August 1, 2017.

Customer Experience 115

Customer Experience cryptocurrency Technology blockchain 115

PYMNTS

FEBRUARY 7, 2020

Mastercard CEO Pushes Back Against National Payments Systems. Mastercard CEO Ajay Banga is very much against attempts to split the Global Payments Systems into national domains. Banks are also opening their APIs to FinTech firms, enabling the latter to create a flurry of new solutions for business customers. percent to $27.2

Google 123

Google Retail United States Online 123

PYMNTS

JULY 1, 2020

Moving to open banking with APIs [application programming interfaces] has impacts on fraud systems. This week’s look at the latest open banking and bank-FinTech collaborative initiatives reveals financial services firms continue to focus on elevated functionality, with data security seemingly more of a background priority.

Fintech 141

Fintech Strategy Fraud User Experience 141

Insights on Business

OCTOBER 12, 2018

Sample focus areas include: Enhanced operational backbones: Technology platforms, such as those enabled by multi-cloud environments in order to support a broad ecosystem of applications and processes such as AI-based chatbots, robotic process automation, and mobile payments.

Innovation 87

Innovation Strategy Industry Technology 87

Fintech Labs Insights

OCTOBER 6, 2015

This innovative technology is licensed by more than 4,000 organizations and used by tens of millions of consumers enabling increased customer acquisition, retention and operational efficiency. Fintech developers are under constant pressure to deliver new features and functionality at a breakneck pace. millions of users.

San Diego 12

San Diego Mobile User Experience CA 12