Insights on Business

JULY 17, 2019

In the current complex regulatory environment (see Figure 1), and with growing costs associated with reporting, Know Your Customer (KYC), sanctions and the like, it is important to have effective and user-friendly governance, risk and compliance (GRC) tools that staff will readily adopt and use. Learn more at ibm.com/RegTech.

User Experience 79

User Experience Tools Survey Risk Management 79

PYMNTS

JULY 31, 2019

However, financial institutions (FIs) are getting better at separating vital areas of innovation from the hype. Banks are increasingly focusing on the fundamentals when determining their innovation agendas. Payment technology is in many ways the flagship among the fleet of innovations that banks are pursuing.

Innovation 151

Innovation Report UX User Experience 151

Bank Innovation

NOVEMBER 15, 2019

While large consumer-facing fintech companies like Square, Klarna, Affirm and others tout speed and efficiency of their user experiences, card issuing and processing startup Marqeta‘s technology supports their payment capabilities, with its APIs allowing […].

Tools 170

Tools User Experience Cards Fintech 170

PYMNTS

DECEMBER 3, 2020

For all of the innovation that's occurred in the banking landscape, it's often consumers – not corporates – that benefit from the latest technologies. Corporates are seeking modern user interfaces (UIs) with a consistent user experience across channels, including mobile platforms. The Drive To Upgrade.

User Experience 264

User Experience Fintech Innovation Technology 264

PYMNTS

MARCH 26, 2020

But as of 2020, it is a subject upon which seasoned experts can disagree, in a world where traditional banks and FinTechs are operating in parallel in the market – and, in many cases, are offering similar services for consumers. But the FinTechs, Baird noted, are adapting and innovating around that issue. Baird said. “As

Innovation 241

Innovation Fintech Data Examples 241

PYMNTS

JANUARY 17, 2018

While this industry is largely reliant on corporates’ adoption of innovative technology, it is also instrumental to getting issuing banks in on the movement. According to the executive, the key is to work “with banks, not against them” – a sentiment that has become a mantra for many in the FinTech market.

Fintech 187

Fintech Data Cards Innovation 187

PYMNTS

FEBRUARY 29, 2016

Just because businesses are interested and willing to adopt payments innovations doesn’t mean it’s going to happen. is definitely a curiosity,” the executive said of digital payments tools gaining traction within the enterprise. “We They really hadn’t been very innovative around that franchise for a long time.”.

Innovation 100

Innovation Fintech Tools Technology 100

PYMNTS

OCTOBER 18, 2017

Innovation is oxygen in payments. For financial services firms, innovation is spurring speed, killing friction and fostering loyalty among customers. That, itself, begs the question: What is innovation, really? explained there is wide variation in the definition of innovation.

Innovation 140

Innovation Compliance Community Bank Strategy 140

PYMNTS

JUNE 25, 2019

Collaborating with FinTechs means FIs can create innovative tools and consumer-facing features, but it also throws the established banking world into flux. They are [already] being challenged by a lot of the FinTechs and the larger technology companies.”. Open Banking and the Customer Service Shift.

Fintech 122

Fintech Customer Experience Data User Experience 122

PYMNTS

OCTOBER 29, 2020

With more and more FinTechs introducing their own banking services, the competition is heating up. Small business lending platform BlueVine is the latest FinTech to take this path, having taken the wraps off of its banking solution this week with the launch of BlueVine Business Banking. Plus, the U.S. TrueLayer Launches in Australia.

US 203

US Fintech Tennessee Compliance 203

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. One of the biggest lessons would perhaps come as a surprise to many in the SMB FinTech space.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

APRIL 30, 2018

It’s a thought that was triggered recently after reading and reflecting on recent developments across three innovations heralded as FinTech’s poster children — disruptors out to change the world and eat the proverbial lunches of incumbents they say are too big and too unmotivated to change. Blockchain. Marketplace lending. Blockchain.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

OCTOBER 8, 2019

Cachematrix , a software as a service (SaaS) FinTech, specializes in making cash control easier. CitiDirect BE’s mobile banking solution will enable finance professionals to better manage MMF portfolios by leveraging innovative data tools to support their tactical decision-making and risk management processes.

Online 100

Online Analytics Tools User Experience 100

PYMNTS

MARCH 17, 2020

Yet for those banking partners, the fact that every corporate is at its own unique position in the digitization process presents a challenge as to which products to offer, and how to enable corporate clients to adopt them — a predicament that impacts everything from banks’ investments in infrastructure to their FinTech collaboration strategies.

Meeting 173

Meeting Fintech Tools Strategy 173

PYMNTS

NOVEMBER 3, 2020

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems. As such, electronic B2B payments are a vital tool in that effort.

Online 150

Online Groups Fintech User Experience 150

PYMNTS

JULY 29, 2019

This means CUs must be carefully attuned to member’s financial needs and the innovations they want most as CUs invest in new products and services aimed at improving the way members engage with their FIs. Most CUs strive to delive r a simple, personalized user experience. Deep Dive: How AI Could Change the C U Landscape.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

JULY 30, 2020

Our new integration with Plaid supports our mission to remove the complexities of payment processing, so our clients can focus on innovation and the customer experience,” Galileo CEO Clay Wilkes said in the company’s announcement of the partnership. Plaid is connected to more than 11,000 financial institutions.

San Francisco 159

San Francisco User Experience Cards Customer Experience 159

Insights on Business

SEPTEMBER 26, 2016

In order to remain relevant to digitally astute and socially active customers, core banking processes, must be more reliable, scalable and secure requiring banks to constantly innovate. The user interface is where most of the focus is currently directed. This is where DevOps plays a very important role.

Innovation 70

Innovation System User Experience Meeting 70

PYMNTS

FEBRUARY 19, 2020

As Shultz emphasized, collaboration – between corporates, banks, FinTechs and the broader payments ecosystem – will be essential to lifting those barriers. ” Another major barrier to adoption is the concern of real-time payments fraud , a threat for both service providers and corporate users. ”

Payments 287

Payments Fraud Survey Fintech 287

PYMNTS

JUNE 24, 2019

Financial institutions are constantly on the hunt for an edge when it comes to mobile banking and other innovations, and that’s playing out with new, emerging 5G mobile network technology. Efforts such as the Santander 5G program promise to add another tool that can aid such efforts. Low Latency. 5G will mean zero waiting time.”.

Mobile 116

Mobile Fintech Technology Analysis 116

PYMNTS

OCTOBER 9, 2020

He added that gross payment volume “took off like a rocket” as existing customers began more seriously tapping into digital payments tools that had until March seemed peripheral to their businesses. As COVID ’s impact began to spread across the entire U.S. That’s setting up 2021 to be pretty exciting for all, noted Harris. “I

Payments 185

Payments User Experience Industry Fintech 185

PYMNTS

APRIL 12, 2018

A surge in FinTech innovation, new industry players and the embrace of cutting-edge technologies – like artificial intelligence and mobile payments – positions the T&E market as an example of how B2B payments can, in fact, be innovative. We have a maniacal focus on user experience. They want efficiencies.

Innovation 101

Innovation User Experience Management Policies 101

PYMNTS

DECEMBER 3, 2019

Though commercial card innovation has recently hit an acceleration point, there is still plenty of room for progress. “Business credit card issuers are doing a great job with relationship-building, getting the formula right on dedicated account management, customized reporting and digital tools. . A recent report from J.D.

Cards 101

Cards Innovation Tools Study 101

PYMNTS

APRIL 22, 2020

Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Banks must enable fast and seamless onboarding experiences, but these processes should also be secure.

Security 133

Security Data Fraud Tools 133

PYMNTS

MARCH 16, 2018

But APIs can offer a different strategic advantage, especially to B2B FinTechs, according to A.J. Because APIs facilitate integration between two services, the technology allows FinTechs to innovate in their niche markets, rather than attempting to be a jack of all trades. “I

Risk Management 134

Risk Management Survey Management Fintech 134

PYMNTS

JANUARY 8, 2021

Taken across 70 indicators to measure the quality of customer experiences through checkout, a score increase reflects an improved user experience for consumers that leads to more seamless conversions. SMBS Outpaced Top Retailers When It Came To Innovation Adoption . The year 2020 saw the overall index score rise by 2.2

Retail 261

Retail Online Mobile Customer Experience 261

Insights on Business

NOVEMBER 12, 2018

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

Compliance 107

Compliance Technology User Experience Analytics 107

PYMNTS

MAY 11, 2017

Bank, host hackathons to motivate the developer community to build these tools. PYMNTS recently caught up with Dominic Venturo, executive vice president and chief innovation officer of U.S. Bank , who discussed the bank’s experience with hackathons and what types of innovations these events have produced so far.

Innovation 143

Innovation Mobile ATM Tools 143

PYMNTS

SEPTEMBER 28, 2017

If FIs want to connect with modern consumers, smartphone solutions also need to feature the latest innovations and slick user experiences. . Now, however, consumer expectations have shifted once again, and modern banking customers are increasingly telling their banks that simply offering a mobile app isn’t enough.

Digital Banking 101

Digital Banking Report Mobile User Experience 101

PYMNTS

JANUARY 22, 2020

Commercial cards remain only a fraction of the B2B payments space, but FinTech firms, banks and other financial service providers continue to develop new solutions aimed at boosting adoption. For others, like NatWest and Sabre , that means collaborating on corporate card products that augment the end-user experience.

Cards 131

Cards New York Lending Strategy 131

PYMNTS

NOVEMBER 26, 2019

PYMNTS’ Credit Union Innovation Index found that CU members may not prioritize the latest technologies as much as bank and FinTech customers do, but they still value easy-to-use mobile apps and online capabilities. Meeting customers’ expectations and desires is a key goal for all enterprises, and credit unions (CUs) are no exception.

Marketing 131

Marketing Sacramento Data Mobile 131

Insights on Business

MARCH 7, 2019

What tools and processes do they need to have a more engaged and empowered first line? Why organizations need to focus on activating and empowering their first line of defense with simplicity and a great user experience design (UXD). It is both essential and the responsibility of everyone across the organization.

User Experience 93

User Experience Risk Management Compliance Regulation 93

PYMNTS

JULY 24, 2019

Big Tech is good at promoting, designing and improving the user experience, he said. One spur toward digital innovation, for collaboration and cross-pollination for FIs, comes via open banking. As a result: Innovation must be part of the strategy as FIs adapt to a new regulatory landscape. Open Banking.

Digital Banking 160

Digital Banking UX Online Innovation 160

Gonzobanker

JULY 6, 2021

As information technology departments move from being the provider of all technology services to orchestrator of technology innovation, chief information officers are rightfully asking, “How do we reinvent ourselves in this digital age when we’re saddled with legacy tech debt of 30-year-old, difficult-to-integrate, flat-file-based core systems?”.

Strategy 158

Strategy System Risk Management Technology 158

Fintech Labs Insights

APRIL 4, 2017

Guest post by Theodora Lau, Director of enterprise strategy and innovation at AARP, a sponsor of FinovateSpring 2017. Many of these consumers are financially exposed and ill-prepared in three critical areas where financial innovators can have a transformative impact: Financial fitness. Healthcare emergencies. Retirement readiness.

Innovation 15

Innovation CA User Experience Meeting 15

Fintech Labs Insights

APRIL 11, 2017

Guest post by Theodora Lau, Director of Enterprise Strategy and Innovation at AARP, a sponsor of FinovateSpring 2017. Update: Check out a copy of AARP’s April 2017 Financial Innovation Frontiers report online. To win over this market, innovators need to: Remove friction from the user experience.

Fintech 18

Fintech Innovation CA User Experience 18

Insights on Business

JUNE 14, 2018

Here are a few examples of how digital reinvention is being used by banks today: A bank in North America is using digital reinvention to improve its customer rewards program by using blockchain technology to give customers real-time data about their rewards account and a much better user experience. Footnotes: Macknight, Joy.

Customer Experience 115

Customer Experience cryptocurrency Technology blockchain 115