PYMNTS

JANUARY 14, 2021

The Saudi Arabian Monetary Authority (SAMA) is introducing an open banking policy to advance digital innovation in the financial services sector. Open banking , which is used across numerous countries, facilitates the connections and permissions between users’ banking data and third-party financial platforms.

Innovation 225

Innovation Policies User Experience Security 225

PYMNTS

APRIL 26, 2019

He has already driven tech innovation at Citigroup, pushing for the creation of Citi Smart Match, a tool created in conjunction with High Radius, one of the bank’s FinTech partners. The tool applies artificial intelligence and machine learning to match open invoices with payments that were received.

Tools 179

Tools Payments User Experience Innovation 179

Bank Innovation

JUNE 20, 2019

Citizens Bank is generating one-third of its mortgage applications online, thanks to a suite of tools the company rolled early this year and a partnership with San Francisco-based fintech firm Blend.

San Francisco 199

San Francisco Tools User Experience Fintech 199

Insights on Business

JULY 17, 2019

In the current complex regulatory environment (see Figure 1), and with growing costs associated with reporting, Know Your Customer (KYC), sanctions and the like, it is important to have effective and user-friendly governance, risk and compliance (GRC) tools that staff will readily adopt and use. Learn more at ibm.com/RegTech.

User Experience 79

User Experience Tools Survey Risk Management 79

PYMNTS

DECEMBER 15, 2020

Real-time rails continue to gain traction as solution providers debut new tools wielding existing instant payment infrastructure to enhance their offerings to business customers. Visa Talks Payment Rail Innovation. When we think about rails, we think about them as a means to an endpoint," he said.

Innovation 236

Innovation Data America Payments 236

PYMNTS

JULY 31, 2019

However, financial institutions (FIs) are getting better at separating vital areas of innovation from the hype. Banks are increasingly focusing on the fundamentals when determining their innovation agendas. Payment technology is in many ways the flagship among the fleet of innovations that banks are pursuing.

Innovation 151

Innovation Report UX User Experience 151

Bobsguide

JUNE 3, 2022

Auriga was recently honoured with the prestigious Peter Kulik Innovation Award from the ATMIA, the leading non-profit trade association representing the entire global ATM industry. Q: How do you feel about your Peter Kulik Innovation Award win? Q: Finally, do you have any thoughts on upcoming ATM innovations and trends?

Innovation 147

Innovation ATM Software Policies 147

Perficient

AUGUST 14, 2023

In today’s data-driven environment, the functionality of data experimentation tools is paramount. Relying on A/B testing tools for measuring and enhancing website optimization is key to increasing user satisfaction and conversion rates. Remember, the best tool for you depends on your specific needs and context.

Google 419

Google Tools Analytics Strategy 419

PYMNTS

MAY 19, 2020

Brex is tapping the new funds for engineering and design to advance its tools for expense management and procurement. “We With one of the strongest executive teams in FinTech, we look forward to seeing Brex continue to provide support and innovative solutions to its customers through this dynamic and unprecedented business environment.”.

Tools 142

Tools Management Capital User Experience 142

PYMNTS

JULY 2, 2020

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

Innovation 155

Innovation Branding Tools Innovation Strategies 155

Bank Innovation

NOVEMBER 15, 2019

While large consumer-facing fintech companies like Square, Klarna, Affirm and others tout speed and efficiency of their user experiences, card issuing and processing startup Marqeta‘s technology supports their payment capabilities, with its APIs allowing […].

Tools 170

Tools User Experience Cards Fintech 170

PYMNTS

DECEMBER 3, 2020

For all of the innovation that's occurred in the banking landscape, it's often consumers – not corporates – that benefit from the latest technologies. Corporates are seeking modern user interfaces (UIs) with a consistent user experience across channels, including mobile platforms. The Drive To Upgrade.

User Experience 264

User Experience Fintech Innovation Technology 264

PYMNTS

MARCH 26, 2020

But the FinTechs, Baird noted, are adapting and innovating around that issue. And in the era of open banking and expanded opportunities to leverage data to improve the financial services user experience, being trusted is more important than ever.

Innovation 241

Innovation Fintech Data Examples 241

PYMNTS

SEPTEMBER 24, 2019

With a lot of technology and technical innovation,” said Cohen, “people are always looking at it from a particular point of view, and that lens and those glasses – rose-colored or otherwise – are coming from a very specific individual with priorities and use cases in mind.”. It’s difficult to guard against experts in fraud.”.

Innovation 182

Innovation Fraud Technology Security 182

PYMNTS

OCTOBER 18, 2017

Innovation is oxygen in payments. For financial services firms, innovation is spurring speed, killing friction and fostering loyalty among customers. That, itself, begs the question: What is innovation, really? explained there is wide variation in the definition of innovation.

Innovation 140

Innovation Compliance Community Bank Strategy 140

PYMNTS

JULY 16, 2019

Silicon Valley’s Ondot Systems has developed a new cloud service for debit and credit card issuers that offers a great user experience while also being fast, easy and accessible, Ondot said in a press release. A key concern we hear about from customers is security and compliance,” Narayan said.

Innovation 128

Innovation Compliance User Experience Cards 128

PYMNTS

JULY 1, 2020

Migrating to cloud- and AI-based solutions could help FIs handle growing calls for faster banking tools during the COVID-19 pandemic, and recent trends show they are beginning to do so,” according to PYMNTS’ June 2020 Digital Banks And The Power Of The Cloud Tracker® done in collaboration with NuoDB. Cloudy, With A Chance of Innovation.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

JULY 15, 2020

The new engine is designed to combat a frequent complaint about the booking process, which is that online booking tools don’t provide a good user experience. And, in light of the pandemic, the booking experience is extra important, as many users are foregoing travel due to the risks of the pandemic.

User Experience 134

User Experience Tools Management Innovation 134

Perficient

SEPTEMBER 29, 2020

Traditional methodologies are being refined to focus on the customer journey and to ensure a seamless, end-to-end user experience. We understand the value and innovative benefits that DPA provides to organizations. Perficient’s approach to automation focuses on the intersection of process orchestration, RPA, and AI. Learn More.

Report 340

Report Analysis Strategy Technology 340

PYMNTS

JANUARY 15, 2019

In the digital age, quick-service restaurants (QSRs) can use all sorts of technology to improve the customer ordering experience. From in-store kiosks to mobile apps, new innovations are giving diners the chance to ditch the line and order through other channels. percent of customers. About the same share — or 63.7

Innovation 125

Innovation Mobile Management Branding 125

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. The fraud-fighting infrastructure uses an innovative scoring engine to analyze risks in real time for all payments.

Payments 165

Payments Compliance Fraud User Experience 165

PYMNTS

FEBRUARY 29, 2016

Just because businesses are interested and willing to adopt payments innovations doesn’t mean it’s going to happen. is definitely a curiosity,” the executive said of digital payments tools gaining traction within the enterprise. “We They really hadn’t been very innovative around that franchise for a long time.”.

Innovation 100

Innovation Fintech Tools Technology 100

PYMNTS

JULY 3, 2020

PYMNTS’ research indicates that 33 percent of CUs offered loyalty and rewards innovations in 2019, up from 29.4 COVID-19 changed all that, bringing a new urgency to digital innovation and a top-down reimaging of CU loyalty. Dividends of Loyalty Innovation. percent in 2018. Easy is the New Loyalty’.

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

JUNE 26, 2018

The company said in a press release on Monday (June 25) that it held its second annual Datathon at ADP event, which included more than 40 of its partners and innovators to collaborate on how to leverage AI and machine learning. Those new tools focused on talent optimization, user experience and business impact.

User Experience 123

User Experience Tools Analytics Innovation 123

PYMNTS

JULY 22, 2020

This partnership aligns with UMB’s strategy of working with best-in-class innovators like Brex.”. Biber most recently served as general counsel at Anchorage, a cryptocurrency platform, and has a track record of helping to launch innovative products and services, in cooperation with regulators, Brex said.

FDIC 166

FDIC Kansas City San Francisco Missouri 166

PYMNTS

DECEMBER 29, 2020

There's an opportunity for banks to think about innovation, to modernize current workflows and to leverage some of the innovation that is happening within the FinTech community," he said, noting that the cost of such collaborations should be only one of several factors when considering whether to collaborate, and with whom.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. The fraud-fighting infrastructure uses an innovative scoring engine to analyze risks in real time for all payments.

Payments 130

Payments Compliance Fraud User Experience 130

Perficient

FEBRUARY 22, 2023

All I can do is hopefully lay out some ideas and concepts to help you and your teams make the decisions that are best for your organization and your specific challenges, whether they be in customer experience, innovation, claims, data usage, etc. Customers are favoring simple user experiences more than ever.

Trends 275

Trends Customer Experience Case Study Data 275

PYMNTS

NOVEMBER 21, 2018

New global payments innovation (gpi) branches have also been enabled, totaling 25 major branches, which covers more than 80 percent of Citi’s SWIFT cross-border traffic globally. The user experience is really good,” said Stephen Darnley, corporate treasurer at IATA.

Marketing 130

Marketing Payments User Experience America 130

PYMNTS

SEPTEMBER 30, 2020

While budget restraints can make technological investments a challenge for public sector entities, there are drawbacks to relying on legacy infrastructure, from both capability and user experience perspectives. It’s a compelling tool in the fight to recruit the next generation of talent,” he said.

Resources 244

Resources User Experience Tools Technology 244

PYMNTS

JULY 29, 2020

One poor online or mobile user experience can dissolve consumers’ loyalty, sending them straight into the arms of the competition. The pandemic’s continued effect on the adoption of online services means more CUs and FIs are examining their digital channels to be sure they can provide superior experiences to their customers.

Tools 167

Tools Mobile Online United States 167

PYMNTS

OCTOBER 8, 2019

We have redesigned the end-to-end MMF user experience in our Citibank Online Investment portal to ensure that we are providing our clients with more data-rich fund research and analytics tools; new choices for automated sweep rebalancing; a simplified account structure; and enhanced usability with increased customization options.”. “We

Online 100

Online Analytics Tools User Experience 100

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. SMBs’ Technology Challenge. It’s kind of scary.” ” Embracing Simplicity.

Millennials 168

Millennials User Experience Alabama Tools 168

Insights on Business

SEPTEMBER 26, 2016

In order to remain relevant to digitally astute and socially active customers, core banking processes, must be more reliable, scalable and secure requiring banks to constantly innovate. The user interface is where most of the focus is currently directed. This is where DevOps plays a very important role.

Innovation 70

Innovation System User Experience Meeting 70

PYMNTS

JULY 29, 2019

This means CUs must be carefully attuned to member’s financial needs and the innovations they want most as CUs invest in new products and services aimed at improving the way members engage with their FIs. Most CUs strive to delive r a simple, personalized user experience. Around the Credit Union World. About the Tracker.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

Cisco

DECEMBER 21, 2020

This is mainly due to the fact that existing individual cloud-provided tools are not integrated and create data silos. And best of all, your developers would have time and flexibility to innovate instead of chasing alerts. How will you assure and secure user experience to any cloud from anywhere?

Customer Experience 99

Customer Experience Innovation Policies Security 99

PYMNTS

NOVEMBER 19, 2020

This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely. The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. . “I

Boston 200

Boston Fraud Meeting Mobile 200