Fintech Innovation Operations UX 
Bank Innovation
FEBRUARY 27, 2017
Most established banks already have “innovation labs” – which focus on identifying fintech trends and partnerships – in place, and many test distributed ledger technology applications in “blockchain labs.” Labs – focus units tasked to tackle specific technologies and ideas – have been growing in popularity among banks lately.
PYMNTS
NOVEMBER 1, 2018
The ongoing struggle, supposedly existential in nature, that pits upstart, relatively young FinTech firms against arrogantly complacent banks for supremacy in this new and growing world of digital payments and commerce. Instead, as PYMNTS has regularly reported, the situation is much less black-and-white than the article suggests.
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Bank Innovation
JULY 17, 2018
Banking consumers take a middling view of today’s mobile banking applications, according to a study by Bank Innovation. In the survey conducted this month by Bank Innovation, banking consumers gave mobile banking a net promoter score of 12, which is in the bottom 25% to 50% of all NPS scores.
PYMNTS
JULY 7, 2020
It also opened the door for a boom of FinTech innovation and a flood of alternative lenders targeting the small- to medium-sized business (SMB) segment. But that’s not to say that these FinTechs have a certain path ahead. The More Things Change. The saying goes, “The more things change, the more they stay the same.”
Gonzobanker
FEBRUARY 23, 2022
However, if BaaS is ever going to enhance shareholder value, bankers need to ensure they have the strategic focus, operational savvy, and execution commitment to do it right. Rather than viewing fintechs as competitors to be feared, bankers should look at them as a means to benefit financially from BaaS.
PYMNTS
OCTOBER 30, 2018
Translating that trust advantage into mobile market share, however, is another matter entirely, as was discussed in a recent PYMNTS interview with Gerhard Oosthuizen, chief technology officer for Entersekt , a South Africa-based FinTech firm that focuses on mobile authentication and app security software. Good UX vs. Security.
Insights on Business
NOVEMBER 28, 2018
This allows for new innovative operating models such as an SLA that says: “run my risk simulation in 4 hours, regardless of the size.” This means that the application developer can focus on the target user and build the UX that drives customer satisfaction without worrying about the underlying analytics and data.
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