PYMNTS

SEPTEMBER 21, 2016

With big-box retailers, like Walmart, expected to spend more than $1 billion on eCommerce this year, merchants are making a concerted effort to bolster their omnichannel strategies. But significant investments aren’t just made on a whim, as retailers rely heavily on analytics to craft winning omnicommerce strategies.

Data 100

Data San Jose Retail Analysis 100

PYMNTS

MARCH 17, 2017

“Much of the time, fraud involves a voice transaction — with a credit card issuer, a retailer or somewhere else along the chain,” Dewey said, noting that it’s often much easier to for fraudsters to find or even guess the answers to knowledge-based authentication questions than to guess a password.

Fraud 107

Fraud Cards Houston Retail 107

PYMNTS

JANUARY 27, 2017

The first, called Academy, is a consumer- and internal-facing, self-learning knowledge base of customer support content. Today, DeviceBits’ three largest markets are in telecommunications, financial services and retail. DeviceBits achieves both with its software solutions, which Ramey noted is two distinct products.

Knowledge Base 100

Knowledge Base Software Columbus Ohio 100

PYMNTS

FEBRUARY 12, 2019

The ideal — the goal of ongoing work across much of the digital payments and commerce industries — is to join two related, but distinct, tasks in the hopes of bringing more security and convenience to financial and retail transactions. The Hot Thing. The key to all that? According to Pointner, that would be facial recognition technology.

St. Louis 144

St. Louis Mississippi User Experience Knowledge Base 144

PYMNTS

APRIL 4, 2019

The Citi study referenced above, for example, found 87 percent of Americans would still trust traditional banks more than non-bank financial institutions. That might involve being able to make an order at Starbucks or another retailer directly from a banking app instead of having to use a phone. The Unique Relationship.

Mobile 169

Mobile Study Security social media 169

PYMNTS

JANUARY 31, 2020

FIs have long been aware that relying on knowledge-based authentication (KBA) goes only so far. A cardholder may withdraw $300 every Tuesday at the ATM near her work, for example, so an ATM showing five $300 withdrawals within two minutes is a major red flag. Holistic Security.

Fraud 148

Fraud ATM Cards Security 148

NCR

DECEMBER 15, 2017

Biometric technologies hold huge potential for the retail banking industry. The UK-based banks TSB and Barclays have recently enabled mobile iris scanning and voice payments via Siri , for example. These might involve the use of one-time passcodes or knowledge-based authentication.

Fraud 96

Fraud Security Knowledge Base Analysis 96

PYMNTS

MARCH 14, 2017

specifically, identity verification has long relied on credit-based data — the existence of credit history along with knowledge-based authentication (KBA) questions — in digital channels or by showing a physical, government-issued ID in person. In the U.S.

Meeting 111

Meeting Fraud Knowledge Base User Experience 111

William Mills

MAY 11, 2016

Demo: Sezzle app with knowledge based authentication to link bank accounts. Portfolio outlooks, recommendation.Provide retail and advisory users the insight they need with Polly Portfolio. Client and advisor can look at the same screen and in live time can re-calculate based on conversations and decisions.

Video 40

Video Mobile social media Analytics 40

PYMNTS

SEPTEMBER 19, 2016

WeChat’s decision to create a separate mobile wallet to store consumer credentials that also exposed an API for any other app to grab made it easy for retail and commerce apps to live inside of the ecosystem. Apps like Chrome and Pinterest are used by consumers to discover things and then punch out to retailers to buy. Whither Bots?

Payments 100

Payments Mobile Apple Google 100