PYMNTS

JANUARY 25, 2021

This increased digital engagement can create challenges, however, as it opens up new avenues for fraud in addition to making transactions more convenient for customers. They often hack into these consumers’ accounts using passwords stolen from other sites that use the same login credentials, for example.

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Fraud Digital Banking Missouri Trends 235

Independent Banker

NOVEMBER 30, 2021

As more customers moved online, fraudsters took advantage of new and increasingly inventive opportunities to commit remote authentication fraud. These types of scams fall under the broad term of remote authentication fraud, and they’re increasingly common—and inventive. Examples of remote authentication fraud. Online U.S.

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Fraud Strategy Community Bank New York City 160

PYMNTS

JANUARY 21, 2021

Melissa Townsley-Solis, head of GIACT , discusses one of the negative effects of COVID-19: the escalation of fraud in the payments arena. She stresses the importance of small businesses fighting back against fraud in 2021 in order to achieve economic recovery. Fraud was red-hot in 2020. Businesses across the U.S.

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PYMNTS

SEPTEMBER 28, 2020

COVID-19 is an ideal example, as cold-hearted fraudsters are siphoning off funds designated for legitimate people and businesses. PYMNTS' September Preventing Financial Crimes Playbook , done in collaboration with NICE Actimize , analyzes the pandemic-era fraud landscape and identifies its many pitfalls.

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Fraud United States Examples cryptocurrency 202

PYMNTS

DECEMBER 10, 2020

As the world becomes increasingly digitized and more consumers embrace the speed and convenience of contactless purchases, Jim McCarthy , president of payment technology and innovation firm i2c , said banks have been left behind and should focus on what they do best — compliance. So once again, you leave it to innovators to commercialize.”.

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Compliance Innovation Apple Fintech 262

PYMNTS

OCTOBER 14, 2019

Money laundering and similar forms of fraud have become more concerning for FIs as reports of cybercrime circulate globally. If a bank flags transactions over a certain limit, for example, a bad actor can easily avoid making transactions that surpass it. AML and the problem of innovation. Bad actors also tend to use the U.S.

Strategy 109

Strategy Fraud Innovation Regulation 109

BankInovation

MARCH 14, 2024

Navigating the landscape of finance and technology requires innovation and a strategic vision addressing industry challenges. In the face of rising fraud, digital document collection and consumer transparency is a game-changing approach for lenders. One example of these digital […]

Fraud 51

Fraud Examples Innovation Industry 51

PYMNTS

JUNE 3, 2019

In fact, credit unions that focus on data analytics are more likely to pursue a wider range of innovations than those that do not. For example, 91.7 percent of those focused on data analytics said they also focused on fraud management solutions in the previous three years, compared to only 60.6 About the Playbook.

Analytics 150

Analytics Innovation Data Fraud 150

PYMNTS

JULY 27, 2020

It’s a landscape that has created an opportune environment for technological innovation. The challenge of issuing claims payouts, for example, can be one of the most frustrating experiences from a consumer’s standpoint.

Innovation 247

Innovation User Experience Industry Fraud 247

PYMNTS

JANUARY 20, 2020

Fraud protection techniques have advanced rapidly over the past decade to keep pace with fraudsters preying on emerging weak points. Banks, businesses and others still have numerous fraud problems to address, from text-based scams and phishing to synthetic identity theft. The Technology Barrier .

Fraud 136

Fraud Tools Security Examples 136

PYMNTS

JULY 29, 2020

That would be terrific news, Kount Chief Customer Experience Officer Rich Stuppy told PYMNTS in an interview, except for one thing: fraudsters love seeing consumer-centric innovations because those present fresh access points for ill-gotten gains. But he added that fighting fraud isn’t about building the highest possible wall.

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Fraud Branding Customer Experience Security 216

PYMNTS

OCTOBER 8, 2020

A December 2019 study found that 70 percent of restaurant customers have used mobile devices to interact with restaurants, for example, although the nature of their interactions varies. The pandemic has made mobile food ordering apps more popular than ever, but their use has been on the rise for almost a decade.

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Innovation Fraud Mobile Security 141

FICO

MARCH 25, 2021

But unlike crumbling ancient Roman ruins, the Falcon Intelligence Network, FICO’s fraud consortium, is stronger and more vital today than ever. Consortia data is a key functionality trend for next generation Fraud and AML Machine Learning platforms.*. Here are four critical capabilities: Data-Fueled Analytic and AI Innovation.

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Fraud Innovation Analytics Training 52

PYMNTS

MAY 4, 2020

Customers and merchants rely on their banks and credit unions (CUs) to ensure they have secure, convenient online transactions, and many FIs work to detect fraud by looking for abnormal purchasing behaviors that could indicate something is amiss. Around The FI Fraud Decisioning World.

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Fraud Data Tools Online 197

PYMNTS

SEPTEMBER 24, 2020

The ongoing COVID-19 pandemic and its associated social distancing and stay-at-home orders have pushed untold services online for easier consumer access, with banking serving as a prime example. Fraud Threats To Digital Banking. Identity fraud accounted for $16.9 Leveraging Video-based Onboarding, AI To Prevent Identity Fraud.

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Video Fraud Digital Banking System 205

PYMNTS

JANUARY 18, 2021

A Year of Innovation in the Face of Adversity Digital and omnichannel consumer journeys have accelerated during 2020, as click and collect, buy online pick up in-store (BOPIS), and contactless payments and touch-free shopping have all seen an enormous boost this year. Challenges And Opportunities Ahead In 2021.

Innovation 205

Innovation Payments Retail America 205

PYMNTS

SEPTEMBER 18, 2019

Mobile and online banking providers have been upping their fraud protection measures over the last decade, making it more difficult for bad actors to rely on some of the schemes that previously worked in such channels. Banks are dealing with rapid rises in fraud schemes such as ATOs, synthetic identity fraud and account opening fraud.

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Fraud US Tools Strategy 195

Independent Banker

APRIL 30, 2022

Community bankers are embracing innovation like never before—with impressive results. But with so much emphasis placed on customer-facing products and technologies, innovating back-office operations can fall to the bottom of the priority list. Take, for example, $7.1 By Charles Potts, ICBA. ICBA sees things differently.

Innovation 91

Innovation Community Bank New York City Community 91

PYMNTS

SEPTEMBER 24, 2019

That sentiment was underscored earlier this month when South Korea said it would delist a number of altcoins from an exchange over privacy concerns – namely, the anonymous nature of the transactions are at odds with the goals of the Financial Action Task Force (FATF), which include combating money laundering and fraud.

Innovation 182

Innovation Fraud Technology Security 182

PYMNTS

JANUARY 19, 2021

Studies showed that many consumers in the United States have begun tapping their debit cards more often for payments, for example, with one report finding that debit use rose about 6 percent year over year. Another study indicated that debit-related fraud is on the rise across the U.S. Another study found that 55 percent of U.S.

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Fraud Tools Mobile North Carolina 155

PYMNTS

SEPTEMBER 21, 2020

Artificial intelligence (AI) can improve the eCommerce experience – not just in terms of warding off fraud, but also in making sure payments can be processed efficiently and that the most effective payment gateways are accessed. And consumers want to pay with their preferred methods, across cards or digital wallets. This is where AI comes in.

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Fraud Payments Cards Security 311

PYMNTS

SEPTEMBER 21, 2020

Consumers are using mobile apps’ order-ahead features and loyalty perks more often during the COVID-19 pandemic, yet chargeback fraud — also known as friendly fraud — is unfortunately also rising. A Proactive Approach To Friendly Fraud. Friendly fraud often develops around online promotions at restaurants.

Fraud 177

Fraud Mobile social media Customer Experience 177

PYMNTS

DECEMBER 26, 2019

Companies are getting much better at fraud detection and prevention, partly in response to its rapid spread. A leading index of digital theft found that loyalty fraud exploded by 89 percent over 2018, opening a vast new front in the battle. For their part, the anti-fraud community is hitting back hard. Fighting Fakes With Fire.

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Fraud social media Massachusetts Data 131

PYMNTS

JULY 28, 2020

Fraudsters and financial institutions (FIs) are constantly evolving to best each other, and growth in synthetic ID fraud is revealing that many banks must enhance their security measures to stay in the lead. Researchers dubbed synthetic ID fraud the “fastest-growing form of identity theft” in the U.S.

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Fraud Data Examples Security 132

PYMNTS

NOVEMBER 27, 2019

In addressing the innovation gap that exists between credit unions and their larger financial institution (FI) brethren, credit unions (CUs) may be perceived to be at a disadvantage, at least when it comes to dollars. That’s especially true as millennials come up through the ranks, and are both comfortable and confident in using technology.

Innovation 215

Innovation Millennials Technology Examples 215

PYMNTS

DECEMBER 19, 2019

An explosion of FinTech innovation has jump-started traditional financial institutions’ (FIs) digitization efforts. Yet, each of these strategies to modernization is a double-edged sword, exposing a bank — and, thus, its partners and customers — to a new breed of fraud risks. for example, cyberattacks cost an estimated $10.74

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Fraud Payments Security Fintech 104

PYMNTS

JANUARY 28, 2020

Coupon fraud is particularly dangerous for the restaurant industry, where margins are razor-thin and any profit decline could spell disaster. What Is Coupon Fraud? Fraudsters exact coupon fraud in various ways. Coupon fraud costs U.S. There is a distinct difference between extreme couponing and coupon fraud, though.

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Fraud Study Mobile Industry 141

PYMNTS

MAY 28, 2020

This means FIs must be able to ferret out and defend against an ever-more complex array of attacks, and they deploy advanced fraud detection strategies and designate additional resources to keep themselves and their customers safe. Staying ahead of fraud requires constant innovation. Red Flag Behaviors.

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Fraud Mobile Tools Missouri 139

PYMNTS

MARCH 2, 2020

Instead, she noted, an estimated $240 billion is going out the door to fraud, waste and abuse (FWA). From those manual reviews, these highly experienced investigators create rules, monitor suspicious activity and collaborate with law enforcement to mitigate fraud in the system, she continued. Modifying the System.

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Fraud System Security Leadership 216

PYMNTS

APRIL 1, 2019

It’s a statement borne out by the new Credit Union Innovation Playbook , a PYMNTS/ PSCU collaboration. They very naturally want to see those types of innovations incorporated into their banking relationships. For example, 49.1 But everyone everywhere is concerned about fraud,” he said. “No

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Innovation Fintech Fraud Security 141

PYMNTS

JULY 25, 2019

Customers have varying banking needs, but the global fraud phenomenon tends to have equal impacts. Challengers see fraud protection as especially important, particularly as they attempt to ween customers away from legacy FIs and their own nimbler FinTech competitors. Bringing a global fraud approach to a new local market.

Fraud 164

Fraud Marketing US Resources 164

PYMNTS

JULY 24, 2019

In the latest Digital Fraud Tracker , PYMNTS examines how fraudsters are utilizing mobile and app-based channels for fraud attacks, as well as why fraudsters are still relying on phishing as a major fraud strategy even as they increase their use of new technologies and techniques. Around the Digital Fraud World.

Fraud 129

Fraud Strategy US United States 129

PYMNTS

NOVEMBER 19, 2020

The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. . AI tools can even be integrated into digital menu boards to display offerings that are informed by customers’ ordering histories, for example. AI is a priority with us,” Smith said. “We

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Boston Fraud Meeting Mobile 200

PYMNTS

JULY 10, 2020

Whether it be the requirement to manually enter in bank account details and other information, or the pain point of a lack of transaction data, legacy payment solutions can not only create inefficiencies, but expose companies in the market to risks of non-compliance, fraud and other threats.

Innovation 210

Innovation Payments Tools Compliance 210

PYMNTS

JUNE 24, 2019

Retailers are getting smarter about artificial intelligence (AI), and the latest example of that innovative effort comes from Walmart. Take Adidas as another example of that trend. In one specific example, the cameras can even determine the ripeness of bananas.

Retail 184

Retail Innovation Examples Online 184

Perficient

FEBRUARY 22, 2023

AI is increasingly being used to automate a variety of tasks in financial services institutions, including customer service, fraud detection, and loan applications. Banks must embrace a culture of innovation and change if they are to successfully adopt new technologies such as RPA, AI, blockchain, and others.

Trends 474

Trends North Carolina Customer Experience Charlotte 474

PYMNTS

MARCH 21, 2019

It’s one thing to want to improve or innovate. What’s harder — and what really makes the difference — is figuring how, where and when to innovate, a task that must take into account various factors and even wildcards that keep popping up in the growing and global digital economy and its various ecosystems. B2B Payments.

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Innovation Fintech Video Payments 178