PYMNTS

NOVEMBER 20, 2020

A PYMNTS survey revealed that more than 52 percent of consumers in big cities are already tapping restaurants’ loyalty programs, for example, but less than 36 percent of those who reside in small towns and rural areas say the same.

Mobile 210

Mobile Regional Study Survey 210

Gonzobanker

JULY 6, 2021

Three winning core strategies to accommodate any financial institution’s budget, business case, and future vision. It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions.

Strategy 157

Strategy System Risk Management Technology 157

PYMNTS

MARCH 24, 2016

Deloitte’s latest research on procurement technology trends is out. The verdict: Surprisingly, procurement seems to be back on track for going digital. Indeed, 74 percent of CPOs surveyed cited cost reduction as their top priority this year.

Innovation 100

Innovation Marketing Digital Strategies social media 100

PYMNTS

DECEMBER 22, 2020

It's no secret that restaurants have been hurting since the pandemic caused a seismic, almost-overnight shift in their customer engagement strategies. She explained in an interview with PYMNTS that while digital improvements have always been a priority, they have become a necessity during the past eight months. .

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

APRIL 18, 2017

Just 6 percent of those surveyed said they have combined financial and digital success. Reflecting on the results, Accenture Global Post and Parcel Lead Brody Buhler noted that digitization within this sector is paramount to remaining relevant. More than 70 percent said they have a social media presence. For instance, the U.S.

Big Data 100

Big Data Survey social media Industry 100

Celent Banking

JANUARY 20, 2017

According to the GTNews 2016 Transaction Banking Survey Report, 91% of North American corporates are evaluating their cash management partners. Clearly, these responses are evidence that large numbers of corporate clients are less than satisfied with the channel tools and the overall digital client experience being offered.

Strategy 100

Strategy User Experience Digital Strategies Tools 100

PYMNTS

AUGUST 8, 2018

Making the move from analog to digital in governments around the world could save an estimated $3.5 A Deloitte survey found that 73 percent of “state and local government respondents believed that their digital capabilities were behind the private sector.” Digital Strategies. State and Local Laggards.

New York City 101

New York City Hawaii Survey United States 101

PYMNTS

APRIL 16, 2019

Now, as Notre Dame Cathedral in Paris continues to smolder from the catastrophic blaze on Monday (April 15), there is a good chance future Parisians and French citizens will remember the digital gifts toward restoration now starting to pour in from around the world. Skills Are Lacking.

Payments 182

Payments Chicago Strategy Digital Strategies 182

PYMNTS

AUGUST 10, 2018

Online ads that are so personal they feel creepy — an ad related to a TV show you just watched, or an aggressive pitch for weight loss products that follows a brief web search for a new gym — have taught consumers about the power of personalized marketing technology. One recent survey found that 78 percent of U.S. Healthcare Concerns.

Online 101

Online social media Baltimore Data 101

NCR

MAY 4, 2018

For every financial services provider operating today, digital technologies and channels are a key part of the mission to deliver the highest possible standard of customer experience. The research offered some encouraging findings for the future, with 80 percent of CEOs set to increase investment in digital transformation.

Customer Experience 74

Customer Experience Digital Strategies Leadership Technology 74

Celent Banking

APRIL 25, 2016

Digital is the new reality in Latin America. In a recent Celent survey 100% of the participants recognized that a scenario where all financial products get digitized needs to be addressed sometime in the next 7 years and 59% of them believe it needs to be addressed immediately.

America 100

America Digital Banking Strategy Fintech 100

Perficient

NOVEMBER 6, 2020

It takes deliberate, thoughtful planning to orchestrate the right people, processes, products, and, yes, technologies to do it well and to do it consistently. This is especially true for digital experiences where the user experience will dominate the customer experience more than any single factor.

Customer Experience 427

Customer Experience UX User Experience Branding 427

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1.

Trends 64

Trends Cyber Security Big Data Analytics 64

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1.

Trends 48

Trends Cyber Security Big Data Analytics 48

Javelin Strategy & Research

SEPTEMBER 2, 2014

I can’t get enough of innovation and digital strategy. My 30 year career started in merchant e-commerce technology, with numerous product management/leadership/launch roles before moving over to product-innovation research some fifteen years ago. I have a lot to learn!

Innovation 58

Innovation DC FDIC Strategy 58

NCR

JUNE 3, 2016

In the financial services industry, remote deposit capture first entered the market in the early 2000s, and now according to a recent survey by the American Bankers Association, one in seven Americans use mobile check deposit. The next technological innovation in banking is ready to delight your customers and earn their loyalty.

Mobile 40

Mobile Customer Experience Software Strategy 40

PYMNTS

NOVEMBER 17, 2020

That’s one of the takeaways from a recent PYMNTS panel discussion with Visa ’s Director of Global Chip Product Tom Rapkoch , Keyno CEO Robert Steinman and Assistant Vice President of Digital Strategy and Innovation at Michigan State University Federal Credit Union Ben Maxim.

Fraud 316

Fraud Michigan Security Cards 316

Perficient

SEPTEMBER 29, 2020

In August, we surveyed 154 marketing executives to find out what they think is likely to happen this holiday season and how they’re preparing for it. I am the Chief Digital Strategist for Perficient. It’s been a pleasure working with you and bringing some of your ideas to our digital strategies as well.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

DECEMBER 30, 2020

Digital transformation is emerging as the backbone for CUs providing the innovations their members seek, and implementing new technologies is becoming ever more critical to credit unions’ bottom lines. However, this does not mean that credit unions’ digital shifts have been free of hiccups.

Trends 137

Trends Innovation Study Technology 137

Perficient

SEPTEMBER 10, 2020

Companies’ digital strategies must take a data-driven approach to provide meaningful insights at the right time to the right person in the right platform. Analytics of Things (AoT): In a survey conducted with 620 types of IoT platforms, AoT seemed to a very important character and value proposition according to IoT analytics.com.

Analytics 322

Analytics Data Tools Examples 322

PYMNTS

JUNE 11, 2018

Less than half of the corporate banks surveyed by BCG said they had a clear digital strategy, while 86 percent admitted that their institution’s complex infrastructures present barriers to digitization. One technology startup, Devo, secured $25 million for its products and services in this market.

Data 100

Data Management Analytics Compliance 100

FICO

MAY 13, 2020

Part of the reason that only 30% of digital transformation projects achieve their goals is that the companies involved, or maybe their strategic partners underestimated the unforgiving nature of the “Iron Triangle” of digital transformation – People, Process, and Technology – which requires complete and uninterrupted synergy.

Analytics 52

Analytics Strategy Survey Management 52

FICO

MARCH 28, 2023

Clearly this is a more dynamic use of data than the ABA survey alludes to, yet it’s the next step banks should be striving toward, and it’s all about hyper-personalization. Nearly 60 percent of retail bank customers expect their bank to help them improve their financial health, according to a recent JD Power survey. Consider this.

How To 52

How To Analytics Data Strategy 52

CB Insights

MAY 10, 2018

Early consultants pioneered the tools and frameworks used to help companies develop a strategy: the 2×2 matrix, the Experience Curve, SWOT (Strengths, Weaknesses, Opportunities, Threats) diagrams, Porter’s Five Forces, and many more. Get exclusive access to our survey of 677 corporate strategy executives.

Strategy 78

Strategy Management Analytics Tools 78