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3 Fundamentals Every Digital Strategy (Still) Needs

Perficient

I’m talking about the additional resources your CFO may be freeing up for new digital initiatives. A survey of U.S. At the same time, digital has never before offered the ability to address customer needs to the extent possible today. But becoming digital is not just about adopting the latest technology.

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CPOs’ Support For Innovation Surprises The Market

PYMNTS

Deloitte’s latest research on procurement technology trends is out. The verdict: Surprisingly, procurement seems to be back on track for going digital. Indeed, 74 percent of CPOs surveyed cited cost reduction as their top priority this year.

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Chipotle Personalizes Loyalty Program, Digital Ordering Experience

PYMNTS

A PYMNTS survey revealed that more than 52 percent of consumers in big cities are already tapping restaurants’ loyalty programs, for example, but less than 36 percent of those who reside in small towns and rural areas say the same. Deep Dive: How QSRs Can Take Loyalty Programs to the Next Level With Localization.

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Shake Shack On Tapping AI And Other Tools To Optimize The Customer Experience

PYMNTS

It's no secret that restaurants have been hurting since the pandemic caused a seismic, almost-overnight shift in their customer engagement strategies. She explained in an interview with PYMNTS that while digital improvements have always been a priority, they have become a necessity during the past eight months. .

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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

financial institution executives surveyed for What’s Going On In Banking 2022 , 19% of community banks and 10% of credit unions had not launched a digital transformation strategy prior to this year, and another 15% had no plans to do so. What Does a Digital Product Manager Do? Among 300 U.S. Own It, Bankers!

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Finance Execs Find Digital Transformation Harder Than They Thought

PYMNTS

The story of the enterprise’s digital transformation is long and winding, as executives struggle to overcome budget restrictions, integration hiccups and a lack of willingness for change from the higher-ups. According to the survey, IT spend priorities have remained about the same compared to a survey conducted last December.

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Germany’s Central Bank Says Tech Presents Hurdles, Opportunities

PYMNTS

Bundesbank, Germany’s central bank, said increased use of financial technology in the country could present regulators with their biggest hurdle since the financial crisis, according to a report by Bloomberg. “We A survey by EHI Retail Institute showed that last year, card payments made up 48.6 Supervisors don’t like moving targets.”.