Perficient

NOVEMBER 11, 2020

Here are 8 trends we’re currently tracking into 2021: TREND 1: The evolution of healthcare will be characterized by a reengineering of clinical care and operations around digital health and pervasive real-time use of data and advanced analytics.? The strategy imperative. Gartner / Forrester. Health Leaders Media.

Trends 618

Trends Strategy Digital Strategies Leadership 618

PYMNTS

JUNE 22, 2020

PYMNTS recently spoke with Keala Gaines , eBay’s head of global payments services, to understand how the platform’s payments strategy has changed over the years as well as to understand the role payments has played in helping it grow from a small operation to serving business and consumers across 100 countries with 27 international sites. “I

Strategy 230

Strategy Payments America Examples 230

Perficient

JUNE 11, 2020

Join us at Tony Kratovil, RVP of Manufacturing at Salesforce, and Eric Dukart, National Sales Executive at Perficient, discuss why the right digital strategies are critical in the wake of COVID-19.

Management 332

Management Digital Strategies Strategy Resources 332

PYMNTS

AUGUST 10, 2018

In many cases, the stores have been slow to develop their own eCommerce strategies. Nordstrom , the Seattle-based fashion retailer, has aggressively pursued changes in both its in-store presentation to customers and its drive to improve its omnichannel approach with changes to its digital operations.

Digital Strategies 104

Digital Strategies Retail Strategy Los Angeles 104

Perficient

FEBRUARY 28, 2024

Better Pinpoint Your Risk(s): Predictive analytics to better target risks, artificial intelligence to identify fraud, and intelligent automation to improve operational efficiency are at the heart of insurance digital transformation moving forward. LEARN MORE: How Can Regional Insurance Carriers Harness the Power of AI?

Innovation 251

Innovation Regional Strategy Trends 251

PYMNTS

DECEMBER 6, 2019

Investing in digital ordering experiences is now a core part of the company’s business model, according to Nicole West, Chipotle’s vice president of digital strategy and product. In addition to menu innovation, digital innovation is core to the experience we are looking to deliver to our customers,” West said. .

Strategy 130

Strategy Innovation Digital Strategies System 130

Perficient

FEBRUARY 24, 2021

In 2016, Jon joined fan and light maker Big Ass Fans as its first chief operating officer. Jim Hertzfeld is Principal and Chief Digital Strategist for Perficient and works with clients to make their customers and stakeholders happy by delivering insanely great digital experiences. The Future Is Digital.

Branding 441

Branding Case Study Digital Strategies Strategy 441

Gonzobanker

JULY 20, 2022

financial institution executives surveyed for What’s Going On In Banking 2022 , 19% of community banks and 10% of credit unions had not launched a digital transformation strategy prior to this year, and another 15% had no plans to do so. What Does a Digital Product Manager Do? Among 300 U.S.

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

Bank Innovation

JULY 3, 2018

There is a correlation between an FI’s revenues and its digital strategy. A new report from advisory firm EY suggests that the more mature an FI’s digital strategy is, the more revenues it is likely to generate.

Digital Strategies 256

Digital Strategies Strategy Report Operations 256

The Banker Technology

MAY 31, 2018

Olga Dergunova, VTB Bank’s deputy president, hails a new era of co-operation in Russia’s banking industry, not just bank-to-bank but bank-to-fintech and, importantly, bank-to-regulator. Joy Macknight reports.

Digital Strategies 28

Digital Strategies Operations Strategy Regulation 28

Bobsguide

AUGUST 7, 2022

Cloud migration digitalizes the bank’s processes, enhances integrated ecosystems and enables new opportunity for growth in the UK. Moving from an on-premises model to a cloud-based managed service is a big part of our operational strategy for treasury activity,” said Gary McDermott, Treasurer at The Co-operative Bank.

Operations 68

Operations Strategy Innovation Policies 68

Perficient

MARCH 12, 2021

A digital transformation journey is effective for businesses because it is rooted in commerce and investing in commerce throughout a digital transformation will have a direct impact on your business and its future, starting with your go-to-market strategy. Your Go-To-Market Strategy is the North Star.

Marketing Strategies 531

Marketing Strategies Strategy Marketing Resources 531

Bank Innovation

JUNE 18, 2018

PREMIUM - The mobile app is at the top of most banks’ digital strategy. This is especially true for José “Pepe” Olalla, head of business development at BBVA Compass, the U.S. subsidiary of the Spanish bank BBVA S.A. At BBVA Compass all innovation initiatives fall under Olalla’s business development department.

Mobile 268

Mobile Digital Strategies Innovation Strategy 268

PYMNTS

APRIL 10, 2020

Intimidated by the scale and cost of a massive technological overhaul, large financial institutions (FIs) may approach their digital transformation (DX) journeys gradually, targeting various areas of operations to modernize one-by-one. “Banks are technology companies,” Rio Tinto recently told PYMNTS.

Technology 360

Technology Company Operations Payments 360

Bank Innovation

NOVEMBER 9, 2017

EXCLUSIVE – After its recent partnership with digital product Innovation Company Stuzo, Bank of America’s merchant services business is laying the foundation for an innovation lab. “It

America 225

America Digital Strategies Innovation Strategy 225

Bank Innovation

OCTOBER 8, 2018

Not even a month has passed since Julie Demarigny, a veteran in digital entertainment industry having served Warner Bros. and Sony Music, has joined West Coast focused Union Bank as its head of digital banking.

Digital Banking 186

Digital Banking Innovation Digital Strategies Strategy 186

PYMNTS

OCTOBER 29, 2020

Our strategy, planning and execution enabled us to adjust to changing market conditions, rebound quickly from the sharp downturn COVID-19 caused during the second quarter, and deliver strong profitability for shareholders," said Ersek, adding that while macroeconomic headwinds persist, "our business continues to improve.". "Our

Digital Strategies 204

Digital Strategies Strategy Operations US 204

PYMNTS

JANUARY 20, 2021

In announcing its fiscal second-quarter results, the Cincinnati-based consumer goods giant also credited its “constructive disruption” strategy for a 15 percent jump in earnings, which also allowed it to increase its full-year forecast.

Online 292

Online Report Strategy Trends 292

PYMNTS

JUNE 19, 2020

Merchants looking to expand their operations at home and abroad must be able to support their customers’ preferred payment methods, but doing so is no easy feat. The COVID-19 pandemic is driving consumers online to shop and pay, and their rapidly changing shopping habits are forcing merchants to rethink their digital strategies.

Payments 188

Payments Compliance Resources Fraud 188

PYMNTS

DECEMBER 15, 2020

Gojek , a Southeast Asian super-app operator, is rolling out a new point-of-sale (POS) device, GoBiz Plus, for all-in-one purposes for micro and small- to medium-sized businesses (SMBs) in Indonesia, according to a report from TechInAsia. The company said its services have aided over 900,000 retailers to access digital operations.

System 169

System Payments Digital Strategies Regional 169

Perficient

SEPTEMBER 26, 2022

Roaming the convention floor, I found several exciting paths the industry is headed down and how it aligns with our view of digital modernization: Data is everywhere. Data and analytics remain key investment areas for insurance operations.

Data 275

Data Conference Analytics Industry 275

PYMNTS

OCTOBER 6, 2019

After the acquisition, ModCloth will continue to operate out of its current operational set up, with Go Global Retail investing in its digital capabilities including artificial intelligence and predictive analytics. Walmart acquired the assets and operations of ModCloth in March 2017 for an undisclosed amount.

Retail 129

Retail Branding Strategy Digital Strategies 129

Cisco

OCTOBER 11, 2021

Only 14% of banks are in the execution phase of their digital strategy… BDO. Operational Excellence is also vital to reduce and simplify on-prem devices, and reduce energy required to operate customer IT facilities. Occupants also know that they are in a building that enhances health and wellness.

Branch Design 146

Branch Design Branch Strategies ATM Digital Strategies 146

PYMNTS

DECEMBER 9, 2020

Patrick Trutwein , who works on operations and transformation projects at IKB, said the joint venture "benefits from both companies combining their respective core competencies, notably so in the growing segment of platform-based corporate finance.

Lending 190

Lending Digital Strategies America Strategy 190

Perficient

DECEMBER 17, 2020

In some cases the events of 2020 forced organizations into reaction mode and they rushed to try and operationalize digital responsibility initiatives at a much higher rate. That included looking inwards to identify internal operating models and biases that may have inadvertently been impeding business goals and objectives.

Strategy 348

Strategy Innovation Video Google 348

PYMNTS

JANUARY 11, 2021

Morgan's strategies to support treasurers' efforts through its own digitization roadmap. It's about digitizing how the whole business operates.". Of course, the digital transformation leaders this year were the organizations that prioritized technology from the onset. Treasurers As Strategic Leaders.

Payments 198

Payments Strategy Fintech Tools 198

PYMNTS

JANUARY 28, 2020

But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. It’s not that banks don’t want to go more digital and mobile, he said. Of course, those digital strategies that FIs are (or should be) working on in 2020 can involve a variety of features, tools and offerings.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

PYMNTS

JULY 28, 2020

Their hesitancy isn’t without reason: CFOs and finance teams can find it a monumental task to overhaul manual systems and processes that have been in place for years — and understanding the first step to B2B payments digitization can be a dizzying task. Not so, says Meitra Aycock , senior vice president of operations at Comdata.

Payments 176

Payments Cards Digital Strategies Strategy 176

PYMNTS

OCTOBER 21, 2020

Banorte will connect “all related systems, including channels” to Volante’s VolPay , which will help the bank orchestrate and process cross-border transactions while also “accelerating the bank’s digital strategy,” Volante said in a press release.

System 140

System Payments Digital Strategies Capital 140

PYMNTS

DECEMBER 23, 2020

consumers and 490 restaurant operators looking for digital strategies that help deliver improved experiences and boost average unit volumes. Finding revenue declines among smaller indie operators, the new research makes the observation that the more digital one becomes now, the better off they are going forward.

Mobile 207

Mobile Comparison Digital Strategies Operations 207

PYMNTS

APRIL 29, 2019

The executive was quoted as saying the company will be “bolder and more deliberate” in its venture capital strategy, supporting businesses with disruptive technology. The fund is part of Ayala’s strategy to implement digital strategies. “We

Fintech 108

Fintech Capital Strategy Digital Strategies 108

PYMNTS

SEPTEMBER 3, 2019

Now, after several years of sustained growth, we can see the next step-change for travel companies is an integrated digital strategy based on real-time data and a seamless flow between mobile, web, live chat and app,” said Kristian Gjerding, co-founder and CEO of CellPoint Mobile and now CEO of CellPoint Digital. .”

Mobile 129

Mobile Payments Branding User Experience 129

Perficient

OCTOBER 29, 2020

Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. Explore our Digital Strategy practice to learn how we help clients understand users to create the next generation of digital businesses, products and services. Why did it lose everything?

US 294

US social media User Experience Digital Strategies 294

PYMNTS

DECEMBER 22, 2020

It's no secret that restaurants have been hurting since the pandemic caused a seismic, almost-overnight shift in their customer engagement strategies. Our digital strategy is all about bringing enlightened hospitality to a digital scale and providing a personal, not just personalized, experience for each of our guests,” she said.

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

JANUARY 19, 2021

And the pandemic has done nothing but coalesce LendingClub’s digital strategy to become a full spectrum of consumer and commercial loan products across digital conduits, said Nayar (who added that LendingClub already exists as a “massive powerhouse on the loan side”). Timing, as they say, is everything.

Digital Banking 290

Digital Banking Cards Digital Strategies Survey 290

The Financial Brand

SEPTEMBER 26, 2021

Operational improvement in banking provides the foundation for increased efficiencies, improved customer experiences and new business models. The post Improved Digital Banking Customer Experiences Requires Operational Excellence appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Customer Experience 43

Customer Experience Operations Digital Banking Banking Trends 43

Jeff For Banks

NOVEMBER 28, 2014

And sometimes, we bankers fall into the trap of not considering our operating expenses as strategic investments. One of the ten is "not considering operating expenses as strategic investments". of all operating expenses. Now let''s assume you had this thirty mil to execute a strategy to build your bank for a sustainable future.

Digital Strategies 97

Digital Strategies Strategy Operations Seattle 97