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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

financial institution executives surveyed for What’s Going On In Banking 2022 , 19% of community banks and 10% of credit unions had not launched a digital transformation strategy prior to this year, and another 15% had no plans to do so. What Does a Digital Product Manager Do? Among 300 U.S.

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Building a Discipline to Drive Digital Banking Strategy

Gonzobanker

Instead, these players are focusing on specific niches, brand strategies and community connections to differentiate themselves. For these institutions, digital strategy should be focused on a disciplined allocation of resources and a management team obsessed with understanding performance, competition and the voice of the digital customer.

Strategy 156
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Discover how your bank can become a change master

Accenture

In Accenture’s recent 2017 Banking Change Survey , we asked more than 300 executives about their change priorities, how they embed change in their organisations, and the outcomes they are achieving. The leaders don’t treat change management as an ‘add on’ to other programs like network transformation or IT re-platforming.

Survey 154
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Chipotle Personalizes Loyalty Program, Digital Ordering Experience

PYMNTS

A PYMNTS survey revealed that more than 52 percent of consumers in big cities are already tapping restaurants’ loyalty programs, for example, but less than 36 percent of those who reside in small towns and rural areas say the same.

Mobile 210
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LendingClub Gets OK To Acquire Radius Bancorp

PYMNTS

And the pandemic has done nothing but coalesce LendingClub’s digital strategy to become a full spectrum of consumer and commercial loan products across digital conduits, said Nayar (who added that LendingClub already exists as a “massive powerhouse on the loan side”).

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Finance Execs Find Digital Transformation Harder Than They Thought

PYMNTS

In one report, a survey by treasury management solutions provider Kyriba revealed that treasurers are wasting nearly 5,000 hours every year working with manual spreadsheets. “But what our numbers show, rather dramatically, is the cost of over-relying on spreadsheets to manage an entire finance function, like treasury. .

Survey 102
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Today In Payments: Citi Partners With Mastercard For Google Pay Plex Accounts; PayPal Boosts Xoom’s Money Transfer Capabilities

PYMNTS

In the Cardholder Loyalty Engagement Report, PYMNTS surveys 2,115 U.S. Chipotle Personalizes Loyalty Program, Digital Ordering Experience. Rewards programs are no longer a perk for banks but a necessity, with more than 20 percent of U.S. consumers willing to switch financial institutions (FIs) to access the reward options they seek.

Google 141