Gonzobanker

JULY 20, 2022

financial institution executives surveyed for What’s Going On In Banking 2022 , 19% of community banks and 10% of credit unions had not launched a digital transformation strategy prior to this year, and another 15% had no plans to do so. What Does a Digital Product Manager Do? Among 300 U.S.

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

Perficient

FEBRUARY 25, 2021

To avoid a fall, first take stock of your firm’s customer experience and digital maturity. This includes knowing how your peers and senior leadership perceive said maturity. While this fact may never show up in a satisfaction survey, studies repeatedly point to the relationship between brand consistency and customer trust.

Meeting 309

Meeting Customer Experience Branding Leadership 309

Accenture

JULY 20, 2017

In Accenture’s recent 2017 Banking Change Survey , we asked more than 300 executives about their change priorities, how they embed change in their organisations, and the outcomes they are achieving. The leaders don’t treat change management as an ‘add on’ to other programs like network transformation or IT re-platforming.

Survey 154

Survey Strategy Digital Strategies Leadership 154

Javelin Strategy & Research

SEPTEMBER 2, 2014

I can’t get enough of innovation and digital strategy. My 30 year career started in merchant e-commerce technology, with numerous product management/leadership/launch roles before moving over to product-innovation research some fifteen years ago. I have a lot to learn!

Innovation 58

Innovation DC FDIC Strategy 58

CB Insights

MAY 10, 2018

Before BCG and McKinsey and Bain, most business people dismissed “strategy” as something for generals and political campaigns. Get exclusive access to our survey of 677 corporate strategy executives. From one perspective, the position of management consulting as an industry has never seemed more secure.

Strategy 78

Strategy Management Analytics Tools 78