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Are There Digital Strategy Lessons Financial Institutions Can Learn From Other Industries?

Perficient

Companies like to focus on accelerating digital transformation to be the ‘leaders of Industry’. However, one of the main drivers is their weaknesses are exposed now more than ever with folks driven online with Covid-19 and expecting the same level of service they typically get at say their local bank. The Approach.

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Key takeaways from ThinkBIG 2024: Insights for banks and credit unions

Abrigo

Navigating credit quality, compliance, and technology integration The ThinkBIG conference hosted by Abrigo fosters networking and professional development for bankers. Compliance, technology integration, and attracting younger customers were among the panel’s chief concerns.

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Don’t Fall Short When Assessing Your Customer Experience Tech

Perficient

Customer experience leaders continue to look for ways to improve their customer experience technologies. Assessing your technology stack with respect to customer experience is essential to making sure your technology is keeping pace and able to deliver new and innovative capabilities.

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Why Commerce Should be the Key to Your Digital Transformation

Perficient

The customer is your business’ number one priority because they are your main source of revenue and drive you to the next step in your success. Customer expectations are frequently changing and more customers are relying on digital processes for their commerce efforts due to their fluidity.

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Germany’s Central Bank Says Tech Presents Hurdles, Opportunities

PYMNTS

Bundesbank, Germany’s central bank, said increased use of financial technology in the country could present regulators with their biggest hurdle since the financial crisis, according to a report by Bloomberg. “We The main cause for the shift, according to EHI, was a 4 percent increase in sales from Germany’s debit card system, to 30.1

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Will Customer Experience Ever Rule the World?

Perficient

” Another common version of this is “We can’t do that because our technology stinks.” The chart argues three main points: Economic value to our company is lost when an experience doesn’t meet customer expectations. I most often hear “We can’t do that because our business is so complicated.”

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J.P. Morgan Looks Toward Payments Modernization

PYMNTS

Whether businesses were establishing their modernization roadmaps for the first time or simply accelerating the plans they already had in place, the COVID-19 crisis drove organizations to embrace technology at unprecedented levels in order to manage a remote workforce, supply chain disruptions and economic uncertainty.

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