PYMNTS

APRIL 10, 2020

Intimidated by the scale and cost of a massive technological overhaul, large financial institutions (FIs) may approach their digital transformation (DX) journeys gradually, targeting various areas of operations to modernize one-by-one. “Banks are technology companies,” Rio Tinto recently told PYMNTS.

Technology 360

Technology Company Operations Payments 360

PYMNTS

SEPTEMBER 16, 2020

For the Electronic Banking feature, Acumatica will offer secure connections with more than 11,000 financial institutions with multiple authentication methods and tokenization technology, according to the release. Digital spend management tools could offset some of the damage.

Tools 190

Tools Management Cards Resources 190

PYMNTS

MAY 29, 2020

In today’s top news, Mastercard introduces Recovery Insights tools, Google is mulling a purchase of a share of Vodafone India, and British digital bank Starling has raised $49 million in funding. Mastercard Debuts COVID-Recovery Data Tools For Business, Gov’t. Consumers expect fast and secure access to digital tools.

Tools 136

Tools Google Payments Digital Banking 136

PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. The following Deep Dive explores AI’s fraud-fighting uses and how the technology can offer more personalized services.

Digital Banking 181

Digital Banking Fraud Mobile ATM 181

PYMNTS

APRIL 28, 2020

Brattleboro Savings & Loan (BS&L) has chosen NCR Corporation , a global enterprise technology provider for the financial industry, to provide customers with an improved digital banking experience, the companies announced Tuesday (April 28) in a press release.

Digital Banking 142

Digital Banking Vermont Atlanta US 142

PYMNTS

DECEMBER 17, 2019

Headlines are filled with reports of service outages and data breaches , and both banks and consumers are contending with rising fraud concerns as digital banking takes off. Fraud threatens everyone, yet customers rely on their banks for protection. The Technology Gap That Fosters Fraudsters.

Technology 142

Technology Fraud Data Security 142

PYMNTS

APRIL 24, 2020

Banks are altering their customer interaction approaches to take precautions against further spreading COVID-19 while maintaining sound customer service practices. Exploring why banks need to implement these tools is critical as these technologies could them keep their customers satisfied and able to financially weather the pandemic.

Technology 248

Technology ATM Video Tools 248

PYMNTS

OCTOBER 30, 2020

In today’s top news, Mastercard reveals its AI tool Cyber Secure to help banks fight cyber breaches, and Amazon reported record-setting earnings. Mastercard’s Cyber Secure Uses AI to Help Banks Fight Cyber Fraud. The final chapter in the digital banking transformation has not been written.

Cyber Security 148

Cyber Security Security Fraud Payments 148

PYMNTS

JANUARY 27, 2021

This increased digital presence also brings a greater risk of digital fraud, however. Some schemes that are impractical to wage in person are simpler to perpetrate online because of a decreased security presence, the anonymity of transactions and fraudsters’ abilities to stage hundreds of attacks simultaneously.

Security 213

Security Innovation Fraud Study 213

PYMNTS

OCTOBER 23, 2020

Only 49 percent believe such apps keep their information very secure, for example, while just 24 percent said these solutions provided the guidance they were seeking. Despite these hurdles, members’ adoption of mobile apps and other digital tools shows no signs of slowing. Credit unions across the U.S.

Tools 151

Tools Mobile Report Oregon 151

PYMNTS

JULY 1, 2020

“Migrating to cloud- and AI-based solutions could help FIs handle growing calls for faster banking tools during the COVID-19 pandemic, and recent trends show they are beginning to do so,” according to PYMNTS’ June 2020 Digital Banks And The Power Of The Cloud Tracker® done in collaboration with NuoDB.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

NOVEMBER 14, 2019

While small businesses often struggle with a lack of integrated digital tools from their traditional financial service providers, the friction in small business banking is often acute even before an SMB opens an account. Digital Banking, Digital Onboarding. ”

Digital Banking 147

Digital Banking Video Strategy Tools 147

PYMNTS

APRIL 22, 2020

Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Banks must enable fast and seamless onboarding experiences, but these processes should also be secure.

Security 133

Security Data Fraud Tools 133

PYMNTS

SEPTEMBER 22, 2020

Consumers moved to digital banking in droves during the early months of the COVID-19 pandemic — it appears they are not moving back. Consumers pivoting to online banking are also more concerned over the privacy and security of their data, especially as fraud volumes creep up —and financial regulators are taking notice.

Compliance 191

Compliance Digital Banking Security Online 191

PYMNTS

MAY 29, 2020

Financial institutions (FIs) have been adapting their platforms and technologies to better suit the needs of more digital consumers for decades, but the coronavirus has placed new importance and pressure on accelerating these efforts. Legacy FIs are moving forward with their cloud-based plans despite infrastructure challenges.

Digital Banking 230

Digital Banking Innovation Online Technology 230

PYMNTS

JANUARY 19, 2021

National Australia Bank (NAB) has chosen Eedenbull to integrate its payment and spend management technology for SMB customers. The collaboration is part of Eedenbull’s efforts to expand globally after having secured 65 banking partnerships across Europe, according to a report. ICICI Adds AlignBooks Technology.

Fintech 341

Fintech National Groups Tools 341

PYMNTS

JANUARY 14, 2021

Lagarde stated back in November that the European Central Bank will be able to launch a digital version of the euro within four years. She added that “if the technology can facilitate cross border payments, which are very laborious in quite a few corners of our big world, then we should explore it.”.

Bitcoin 152

Bitcoin Regulation Tools cryptocurrency 152

PYMNTS

OCTOBER 7, 2020

Businesses and financial institutions (FIs) are following suit, reordering their products and services for a new digital normal — but unfortunately, fraudsters are tagging along. Around The Digital Onboarding Worl d.

Online 223

Online Report Tools Fraud 223

PYMNTS

JULY 27, 2020

Financial institutions (FIs) are still struggling to respond to the rise in digital banking adoption spurred by the pandemic. The increase in digital banking use has also breathed new life into the discussions surrounding the technology FIs are employing to make sure they can offer this level of support.

Digital Banking 202

Digital Banking Technology Apple Examples 202

PYMNTS

OCTOBER 28, 2020

PSCU , the credit union service organization (CUSO), is teaming up with FICO Customer Communications Services (CCS) to develop a fraud alert tool for credit unions (CUs), PSCU said in a statement on Wednesday (Oct. In the event of possible fraud, members are alerted quickly and securely using their preferred method of communication.

Fraud 109

Fraud Tools Security Analytics 109

PYMNTS

AUGUST 16, 2018

Banks of all sizes are now looking to reduce the risks they face when doing business, increasingly turning to new and emerging technologies like artificial intelligence (AI) and machine learning (ML) to reduce risk and combat fraudsters. That’s not to say that AI can’t change how banks secure transactions and reduce risk, though.

Digital Banking 101

Digital Banking Fraud Data Tools 101

PYMNTS

JANUARY 25, 2021

The banking industry is still grappling with the pandemic’s unprecedented effects, including a broad digital shift across numerous sectors. This increased digital engagement can create challenges, however, as it opens up new avenues for fraud in addition to making transactions more convenient for customers.

Fraud 235

Fraud Digital Banking Missouri Trends 235

PYMNTS

JUNE 17, 2020

Successful attacks are often the result of inadequate digital defenses meeting these methods. Securing Social for the MOA Future. The ensuing attack vector known “card testing” is a technique favored by fraudsters, where a series of small purchases are made to mimic valid user behavior before a larger theft is tried.

Tools 141

Tools social media Fraud Mobile 141

PYMNTS

SEPTEMBER 17, 2019

ATO and other fraud methods that rely on using stolen credit card numbers or other personal information are becoming decidedly popular with bad actors, who are employing increasingly sophisticated technologies to execute their scams. Arou nd the Digital Banking World. digital bank Monzo. market debut.

Fraud 196

Fraud Digital Banking Delaware Tools 196

PYMNTS

AUGUST 24, 2020

Solutions such as Kubernetes and other containers — products that allow banks to more easily categorize, store and scale software and applications on the cloud — could therefore play crucial roles in banking’s digital future. Around The Cloud Banking World. This will allow it to more quickly bring updates to market.

Digital Banking 226

Digital Banking Software System Innovation 226

PYMNTS

JULY 1, 2019

Unfortunately, FIs are often caught between balancing more stringent security tools and offering the seamless experiences consumers crave. Modern customers are much more likely to grow frustrated by lengthy processes and switch to other banks, after all. Biometrics and the Benefits for Security .

Customer Experience 187

Customer Experience Tools Fraud Security 187

FICO

FEBRUARY 2, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 commandments below into common themes. Digital lift-and-shift is not a strategy! Be fascinated by your customers, not your technology. Banking doesn’t have to be boring!

Customer Experience 52

Customer Experience Digital Banking Video eBook 52

PYMNTS

FEBRUARY 27, 2020

Online and mobile banking’s increasing popularity has driven many credit unions (CUs) to embrace self-service models, emphasizing ATMs, digital banking and other remote services, and reducing physical branches’ importance. Helping Themselves to Banking Services. Achieving the Self-Service Dream.

Nevada 131

Nevada Innovation Security ATM 131

PYMNTS

MARCH 12, 2019

Digital banking customers of today aren’t looking for the bank with the newest features — they’re looking for the bank that can keep their data safe. Any security mishap can send customers to one of the other digital banking apps that are ready and waiting for them. Around the Digital Banking World.

Digital Banking 209

Digital Banking Fraud United States Security 209

PYMNTS

OCTOBER 10, 2019

Consumers have noticed the rising levels of fraud in digital banking, and they are not pleased. Many want more options and control when it comes to their security. percent of customers agreed that mobile transactions would be more secure if the consumers themselves had more control over their authentication options.

Fraud 126

Fraud Digital Banking Strategy Security 126

PYMNTS

JANUARY 28, 2021

The latest Digital-First Banking Tracker® done in collaboration with NCR , notes that “FIs are devoting more money than ever to fraud prevention as more consumers go digital. Quick And Seamless Security. Utilizing these types of tools can help reduce friction while keeping customers safe.”.

Fraud 244

Fraud Survey Digital Banking Security 244

PYMNTS

JULY 25, 2019

Banks need to innovate faster and further when it comes to the technology they use on their online platforms, as to stay one step ahead of bad actors with access to the same technology. Banks need to make sure they’re using tech in ways that keep the fraudsters out, but don’t send customers looking for another service.

Digital Banking 176

Digital Banking Innovation Fraud United States 176

PYMNTS

MARCH 18, 2020

The pressure is certainly there, Vaduvur Bharghavan (VB), president and CEO of Ondot Systems told Karen Webster — particularly for smaller and local banks, where roughly a third of consumers said they were ready to jump ship to Big Tech. That, he noted, is not an insurmountable obstacle — even for small banks.

Cards 217

Cards Tools Mobile Google 217

PYMNTS

SEPTEMBER 16, 2020

To meet consumers where they want to bank — across mobile devices wherever they may be — financial institutions (FIs) must focus on re-tooling their core services in the digital age. In the digital banking world, the customer expects a ‘customer-centric’ experience across channels,” Caldeira told PYMNTS.

Digital Banking 294

Digital Banking Software System Meeting 294

PYMNTS

JUNE 27, 2019

Fraudsters are finding new ways to slip past technological defenses, which leaves banks constantly upgrading the tools used to keep them out. In the latest Digital Banking Tracker™ , PYMNTS examines how banks are innovating to address these security vulnerabilities. In the U.K.,

Customer Experience 109

Customer Experience Digital Banking Innovation Security 109

BankInovation

SEPTEMBER 30, 2021

As more Canadians shift to online banking, Royal Bank of Canada continues to expand its digital capabilities by offering customers insight into their money in addition to enhanced security measures. NOMI Forecast is the newest capability in the bank’s artificial intelligence (AI)-powered virtual assistant, called NOMI.

Tools 98

Tools Security Online Digital Banking 98

PYMNTS

JUNE 10, 2020

This has increased the need for FIs to develop convenient mobile onboarding experiences, but those that lack confidence in their ability to secure such channels appear to be reluctant to offer them. They need to thoroughly vet new customers and comply with security obligations to prevent crime from proliferating. Tapping Mobile KYC .

Mobile 130

Mobile Security Examples Study 130