PYMNTS

OCTOBER 23, 2020

Despite these hurdles, members’ adoption of mobile apps and other digital tools shows no signs of slowing. Some CUs are forging partnerships to roll out robust digital and mobile offerings that can satisfy members. Credit unions across the U.S.

Tools 151

Tools Mobile Report Oregon 151

PYMNTS

JULY 11, 2018

Citizens Financial Group announced the launch of its nationwide, direct-to-consumer digital bank. Over the last several years, direct bank deposits have grown six times faster than deposits at traditional banks as consumers have sought innovative new ways to save money,” said John Rosenfeld, president of Citizens Access.

Digital Banking 103

Digital Banking United States FDIC ATM 103

PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. Other FIs are turning to chatbots as more consumers embrace digital banking, too.

Digital Banking 181

Digital Banking Fraud ATM Mobile 181

PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? Many of these legacy banks are also planning to integrate AI [artificial intelligence] tools, but their reliance on outdated infrastructure could be hindering their cloud migration plans. “The

System 268

System Digital Banking Tools User Experience 268

PYMNTS

NOVEMBER 14, 2019

While small businesses often struggle with a lack of integrated digital tools from their traditional financial service providers, the friction in small business banking is often acute even before an SMB opens an account. Digital Banking, Digital Onboarding. ”

Digital Banking 147

Digital Banking Video Strategy Tools 147

Insights on Business

NOVEMBER 29, 2018

Now, more than ever, banks must be smarter and faster. Operational innovation is vital in a highly competitive financial services sector, with a new community of digital banks and other firms vying for market share. Drivers for Operational Innovation. People are at the heart of any financial operation.

Operations 138

Operations Innovation Management Risk Management 138

PYMNTS

JANUARY 19, 2021

Italy’s BNL , part of BNP Paribas Group , has debuted its multi-banking solution developed in conjunction with open banking FinTech Tink , according to a press release. Portugal’s largest bank, Caixa Geral de Depósitos (CGD), is working with Backbase to implement the FinTech’s engagement solution, according to an announcement.

Fintech 341

Fintech National Groups Tools 341

PYMNTS

FEBRUARY 11, 2019

Monzo, a digital bank out of London, wants to expand past just mobile-based personal banking customers to small and medium-sized businesses (SMBs). . You use so much software, so many different tools and systems that it’s hard to keep up,” the company said. the company said in a blog post on Monday (Feb.

Digital Banking 115

Digital Banking Software Tools Innovation 115

Bobsguide

AUGUST 7, 2022

Cloud migration digitalizes the bank’s processes, enhances integrated ecosystems and enables new opportunity for growth in the UK. Moving from an on-premises model to a cloud-based managed service is a big part of our operational strategy for treasury activity,” said Gary McDermott, Treasurer at The Co-operative Bank.

Operations 68

Operations Strategy Innovation Policies 68

PYMNTS

JUNE 17, 2020

Mobile order-ahead kept many Americans fed during the lockdowns, as evidenced by findings of digital bank Current that “… 16 percent [of the $1,200 stimulus payments made to individuals was spent on] restaurant and takeout orders,” according to the latest Tracker. Securing Social for the MOA Future.

Tools 141

Tools social media Fraud Mobile 141

PYMNTS

AUGUST 24, 2020

Moving to cloud-supported infrastructure is one way these banks could shore up their products and keep customer interactions seamless. Banks looking to make this shift must consider that these systems, as well as the data that underpins them, operate in fundamentally different ways than traditional banking operations.

Digital Banking 226

Digital Banking Software System Innovation 226

PYMNTS

JULY 13, 2020

Financial services platform NYMBUS announced a partnership with digital payments company Payrailz to help more financial institutions (FIs) quickly transition to digital banking services, according to a press release. Payrailz CEO Fran Duggan said the partnership would keep helping businesses meet new, digital needs.

Digital Banking 170

Digital Banking Meeting Tools Payments 170

PYMNTS

SEPTEMBER 11, 2019

As reported, Allica has aid that it has been granted a banking license by the Prudential Regulation Authority. That license will let the challenger bank launch banking operations, regulated by both the PRA and the Financial Conduct Authority.

Digital Banking 177

Digital Banking Regulation Payments cryptocurrency 177

PYMNTS

JUNE 26, 2020

Financial institutions (FIs) worked quickly to ensure they could operate smoothly as the pandemic kept consumers at home and closed brick-and-mortar branches in Europe, the United Kingdom and the United States. Developments Around the Cloud Banking World. The FI officially opened the digital platform to U.S.

Meeting 227

Meeting Mobile Digital Banking Tools 227

PYMNTS

JUNE 15, 2020

Supply chain disruptions and economic volatility have elevated risk exposure for many enterprises, but for small- to medium-sized businesses (SMBs) operating globally, that risk of exposure can be catastrophic. And as Aion Bank looks to expand geographically, Czuba said there are some universal challenges SMBs struggle with today.

Regional 245

Regional Operations Fintech Tools 245

PYMNTS

AUGUST 4, 2020

Among them is how banks and FIs that had moved some or all operations to cloud environments fared better. Cloud systems built on robust SQL databases for mission-critical workloads are among the instructive topics covered in the July Digital Banks And The Power Of The Cloud Tracker®. FIs, Big Tech And The Cloud.

Digital Banking 190

Digital Banking Innovation Technology Tools 190

PYMNTS

NOVEMBER 23, 2020

While technological advancements have revolutionized many aspects of operations, payroll and expense management are not [among] them. A confluence of factors, some in staging for years and others totally unexpected, are creating a vast new market for digitization across the entire financial sector. They could, and they are.

System 165

System Management Tools Cards 165

Bank Innovation

MAY 9, 2018

Chatbots are great for personal interactions with banks, but the camera may soon provide an even more powerful tool for gauging customer sentiment. Not according to Raghu Rajah, vice president of digital banking, engineering and product management at […]. Seems unbelievable, right?

Tools 223

Tools Digital Banking Management Metro 223

PYMNTS

JULY 27, 2020

Financial institutions (FIs) are still struggling to respond to the rise in digital banking adoption spurred by the pandemic. The increase in digital banking use has also breathed new life into the discussions surrounding the technology FIs are employing to make sure they can offer this level of support.

Digital Banking 202

Digital Banking Technology Apple Examples 202

PYMNTS

OCTOBER 12, 2016

Q2 Holdings, a provider of secure, cloud-based digital banking solutions for community-focused financial institutions, announced on Tuesday (Oct. billion-asset Gesa Credit Union, in the same press release. ”

Fraud 100

Fraud Tools Cards Management 100

PYMNTS

SEPTEMBER 28, 2020

The companies said they have expanded an existing partnership that will see Commerce Bank integrate HighRadius's full suite of integrated receivables and treasury management tools, one year after another expansion in which the bank added HighRadius's Virtual Card Processing and Electronic Invoice Presentment and Payment technologies.

Fintech 204

Fintech Tools Groups Management 204

PYMNTS

JANUARY 22, 2021

In " A Look Forward: What Executives Wish for America and the World in 2021 ," Doug Brown, senior vice president and general manager, NCR Digital Banking , discusses how financial institutions should evolve to remain relevant and build customers' trust. It’s been a year of rapid change.

Innovation 172

Innovation Tools Leadership Customer Experience 172

PYMNTS

SEPTEMBER 16, 2020

To meet consumers where they want to bank — across mobile devices wherever they may be — financial institutions (FIs) must focus on re-tooling their core services in the digital age. In the digital banking world, the customer expects a ‘customer-centric’ experience across channels,” Caldeira told PYMNTS.

Digital Banking 294

Digital Banking Software System Meeting 294

PYMNTS

NOVEMBER 30, 2020

Today in B2B payments, Visa teams up with Razorpay to debut a small business commercial card solution, while Nets is working with Yoba Smart Money to develop small business payment tools. Plus, Australia mulls mandatory eInvoicing, and Emirates NBD launches an omnichannel corporate banking offering.

Cards 160

Cards Payments Tools Regional 160

Bank Innovation

JANUARY 22, 2019

Are traditional banking services just table stakes in the digital age? Digital banking startups like Cogni, a New York-based firm that wants to be a one-stop shop for "lifestyle banking," are counting on curation of such features as personal financial management tools doing the heavy lifting.

New York 170

New York Mobile Tools Digital Banking 170

PYMNTS

DECEMBER 29, 2020

Everyday operations ground to a halt for most consumers, businesses and financial institutions (FIs) when the pandemic began, and credit unions (CUs) were no exception. Digital Banking's Rise In The CU Space. The CU tapped its security and technology divisions to receive the guidance and equipment to make this a reality.

Capital 190

Capital Operations Mobile Innovation 190

PYMNTS

MAY 27, 2020

The ATM has emerged as one of CUs’ most important tools in this member engagement effort, in fact, with many investing in digitally-enabled ATM kiosks that provide members with on-demand videoconference consultations and a full range of digital banking services. About The Tracker.

ATM 243

ATM Innovation Meeting United States 243

FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models. Read the full customer development post 4.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

PYMNTS

DECEMBER 9, 2020

Open banking, of course, allows financial data to be shared and synthesized across everyday financial life, making banking by app far less of a novelty than it once was. based FinTech that focuses on digital banking and building what it terms a global financial super app, has broken even as of last month, as reported by CNBC.

Digital Banking 205

Digital Banking Course Fintech Operations 205

PYMNTS

DECEMBER 28, 2020

The pandemic has cost more than 300,000 lives in the United States alone, and it has also challenged many institutions — such as credit unions (CUs) — that were never designed to operate on a primarily remote basis. Deep Dive: Where CUs Are Making Digital Headway, And Where They Can Do Better.

North Carolina 197

North Carolina Houston Fraud Innovation 197

Perficient

MAY 28, 2020

Your applications need to work flawlessly on the latest devices and operating systems to unlock 5G’s potential and take advantage of the newest features. Having the right monitoring tools and feedback mechanisms in place can help you understand audience engagement across your applications. Revise Your App Roadmaps.

Mobile 340

Mobile Customer Experience Tools Data 340

PYMNTS

APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Shifting In-Branch Operations. Digital Technologies Under COVID-19. British FI Nationwide U.K.

Technology 248

Technology ATM Video Tools 248

PYMNTS

JANUARY 25, 2021

Dropbox leader Adrienne Gormley will become the chief operating officer. The mobile digital-only bank now has over 5 million customers, more than twice the number of users than it had in early 2019. The company operates in 25 countries and employs more than 1,500 people. Its most recent valuation was $3.5

Fintech 254

Fintech Operations Tools Capital 254

Bank Innovation

APRIL 18, 2016

‘Cloud’ used to be a scary word in banking — but as the services offered by Amazon, IBM and others grow more sophisticated, both bankers and regulators are learning to love the cloud. Banks have generally been reluctant to move important information from in-house environments to the cloud, but that could Read More.

Compliance 150

Compliance Tools Regulation social media 150

PYMNTS

APRIL 10, 2020

Intimidated by the scale and cost of a massive technological overhaul, large financial institutions (FIs) may approach their digital transformation (DX) journeys gradually, targeting various areas of operations to modernize one-by-one. “Banks are technology companies,” Rio Tinto recently told PYMNTS.

Technology 360

Technology Company Operations Payments 360

PYMNTS

MARCH 14, 2017

New digital authentication tools are allowing India’s rural consumers to open bank accounts in the blink of an eye. As India moves to a cashless society, new digital banking tools — such as iris scanning technology — are being adopted by the nation’s banks to help verify customers’ identities.

Digital Banking 127

Digital Banking Tools ATM Technology 127

PYMNTS

JUNE 29, 2020

Consumers are leaning heavily on digital banking tools during the pandemic, and studies suggest that they will continue to do so in its wake. Fifty-seven percent of consumers now prefer internet banking solutions, compared to the 49 percent who said the same prior to the pandemic.

Mobile 174

Mobile Digital Banking System Innovation 174