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Pandemic Fuels Digital Banking but Millennials Still Want Face-to-Face

Banking Exchange

Most Americans will use digital banking after the Covid-19 pandemic, but younger generations still want face-to-face advice on their finances Retail Banking Financial Trends Feature Human Resources Technology Feature3 Covid19.

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Credit Unions Unite Behind Digital Banking

PYMNTS

There is a sense, however, that CUs themselves bear responsibility for falling behind the digital banking trends that first took hold with consumers. Digital Unison. While their traditional services remain viable and profitable, the real action for CUs going forward is in digital.

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NEW REPORT: Visa On Arming CUs To Win The War For Millennial Talent

PYMNTS

for assistance with its “Digital 2x” initiative. The program aims to accelerate the integration and deployment of digital banking technologies and to improve member experiences. Further collaborations could be possible if credit unions and community banks can work better together, according to J. About the Tracker.

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WSFS Bank: Plain Vanilla Digital Banking Won’t Cut It Any More

PYMNTS

Banks today are familiar with the challenges of supporting digital platforms as an increasing number of customers turn to online-only solutions. One study found more than 45 percent of millennial users, for example, have at least considered leaving their FIs and signing up with fully digital banks.

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Deep Dive: How FIs, Customers Are Navigating The Coronavirus-Inspired Spike In Digital Banking Demand

PYMNTS

Banks must now consider how to best expand remote services and emphasize these channels once consumers can safely visit branches again. This month’s Deep Dive examines how consumers are approaching digital banking and how FIs are leveraging online and mobile channels to prevent service gaps during the pandemic.

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Mobile Banking and Millennials – Will the Love Last?

PYMNTS

A lot of fuss is made over millennials and their proclivities toward things being easy. So, when it comes to something like digital banking , it’s not so much about finding what’s easy as it is about finding what service best meets millennials’ needs. Millennials to big banks: No thanks ….

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Millennials Now Trust Fintechs as Much as Banks

The Financial Brand

Skyrocketing adoption of fintech is not only changing the way consumers bank, it’s changing how they live, think, and interact with money. The post Millennials Now Trust Fintechs as Much as Banks appeared first on The Financial Brand - Banking Trends, Analysis & Insights.