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Digital Banking, With Millennial, Mobile – And Governmental – Tailwinds

PYMNTS

Make that leather wallet a mobile one, wielded on smartphones. As we noted in this space earlier in the summer, using apps to bank is markedly being embraced by the younger generation. As spotlighted in the Digital Banking Tracker , the global digital banking market is slated to grow by 16 percent, compounded annually.

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Deep Dive: How FIs, Customers Are Navigating The Coronavirus-Inspired Spike In Digital Banking Demand

PYMNTS

The coronavirus pandemic has consumers around the world turning to digital devices to access banking services. The new surge in demand is putting financial institutions’ (FIs’) online and mobile offerings to the test and allowing FIs to show off their digital investments and know-how to assure customers that they are in good hands.

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WSFS Bank: Plain Vanilla Digital Banking Won’t Cut It Any More

PYMNTS

Customers still expect speedy and convenient service as usual, meaning financial institutions (FIs) are racing to support an expanding number of digital transactions without adding any friction. These banks must also make sure they are providing the tools that primarily digital customers need to complete their personal banking needs.

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The Race For Singapore’s Digital Banking Licenses

PYMNTS

In late June, the Monetary Authority of Singapore (MAS) sent a ripple through the global financial services ecosystem with the announcement of its intention to issue five digital bank licenses to eligible applicants. Only two of the licenses will full digital banking licenses, while the other three will be wholesale banking licenses.

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The Impact of Mobile Card Apps On FI Customer Retention

PYMNTS

Deposits had already been trending away from community banks and credit unions anyway, but COVID-19 has accelerated that shift. In fact, the majority of 2020’s new accounts have gone to megabanks and digital banks, not to community institutions. Lesher said a few key features comprise a modern, digital-first offering.

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Capital One Joins Effort to Educate Seniors About Online Banking

Bank Innovation

Banks only care about millennials, right? Not really, though marketing about digital efforts may make it appear that way.

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The growing interest in digital banks

Insights on Business

Traditionally, banking was a conservative industry with relatively high barriers to entry. Banking products and services were defined and controlled by the bank. At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry.