PYMNTS

JULY 28, 2020

The cellphone is an invention; the smartphone is an innovation. That gap between creating something and putting it to ingenious use is where innovation does its magic. percent of executives at large CUs reported planning card issuance innovations for these reasons, respectively. Our study shows that 83.3 percent and 66.7

Innovation 140

Innovation Community Cards Fraud 140

PYMNTS

JUNE 13, 2019

Countering digital fraud is a lot like playing whack-a-mole: As soon as one fraudster is taken out, two more pop up where they’re least expected. The popularity of digital banking services has created ample opportunities for bad actors, leaving banks scrambling to protect themselves against the rising tide of fraud.

Fraud 128

Fraud Analytics New Jersey Data 128

PYMNTS

JANUARY 28, 2021

The latest Digital-First Banking Tracker® done in collaboration with NCR , notes that “FIs are devoting more money than ever to fraud prevention as more consumers go digital. This development comes as 68 percent of fraud experts report increases in cybercrime over the past year.”.

Fraud 244

Fraud Survey Digital Banking Security 244

NCR

JULY 28, 2017

This convenience offers many advantages to the consumer, but financial institutions and consumers need to recognize one of the biggest disadvantages of this technological expansion: the increased risk of digital banking fraud. million instances of fraud and two million computer misuse offenses in England and Wales alone. .

Fraud 74

Fraud Digital Banking Survey Security 74

PYMNTS

APRIL 1, 2019

At the end of the day, he noted, trust is the critical element at credit unions, and the main differentiator between credit union customers and other banking customers. It’s a statement borne out by the new Credit Union Innovation Playbook , a PYMNTS/ PSCU collaboration. But everyone everywhere is concerned about fraud,” he said. “No

Innovation 141

Innovation Fintech Fraud Security 141

PYMNTS

DECEMBER 31, 2020

Like their cousins in banking, credit unions (CUs) long enjoyed a relaxed pace of technological change. Consumers waited on financial institutions (FIs) to innovate in an odd relationship that put business needs before customers’ needs. It was all on their timetable. Not anymore. CUs Are Going Next-Gen.

Survey 235

Survey Arizona Innovation Innovation Strategies 235

FICO

MARCH 30, 2023

This got me thinking about how the seemingly innocuous shift to digital is impacting things on a macro level. Both from a cash and a fraud perspective, my curiosity was piqued, and I fell down the rabbit hole to learn more. Fraudsters Love Digital Real-Time Payments All this rapid change is great for one thing — fraud.

Fraud 52

Fraud ATM South Carolina Management 52

PYMNTS

JULY 14, 2020

“Organizations may have had to engage in relaxation strategies, which could inversely impact their fraud appetite, as they had to let more transactions through without reviewing them. Alert rates have stayed flat and fraud detection has gone unchanged. Complete fraud and customer service teams are working from home.

Fraud 311

Fraud Meeting Strategy Operations 311

FICO

NOVEMBER 10, 2020

I am always glad to see headlines like this one, which ran last summer in The New York Times: “ How to Reduce Credit Card Fraud.” Every Transaction Is Assessed for Fraud. FICO’s patented and proven fraud analytic capabilities have helped organizations save $90 billion+ per year. Steps Ahead of Financial Criminals.

Fraud 98

Fraud Cards Analytics Mobile 98

PYMNTS

SEPTEMBER 24, 2020

These considerations are especially important during the ongoing coronavirus pandemic as the wave of legitimate customers now doing their banking online has prompted a corresponding spike in fraud. Companies are reexamining how they can use cloud technologies to comply with changing security standards as digital banking volumes expand.

Compliance 151

Compliance Fraud Regulation Security 151

FICO

JANUARY 10, 2023

Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules. In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes. Few things change faster in the financial services space than fraud trends. FICO Admin.

Fraud 52

Fraud Cards Analytics Oakland 52

PYMNTS

SEPTEMBER 22, 2020

Consumers moved to digital banking in droves during the early months of the COVID-19 pandemic — it appears they are not moving back. Consumers pivoting to online banking are also more concerned over the privacy and security of their data, especially as fraud volumes creep up —and financial regulators are taking notice.

Compliance 191

Compliance Digital Banking Security Online 191

FICO

JANUARY 5, 2021

It’s no surprise that COVID-19 would be one of the subjects that drew readers to the FICO Blog last year, but for the Fraud Protection and Compliance category it wasn’t the only top draw. Two of our top five posts focused on digital transformation innovations in biometrics and customer identification.

Fraud 52

Fraud Compliance Survey Google 52

PYMNTS

JULY 30, 2019

The new Credit Union Tracker explores how CUs are finding innovative ways to engage with their members, collect data insights and improve services. According to the latest Credit Union Innovation Playbook , loyalty-based innovation is a top concern among members. Data-Based Innovation Implementation.

Innovation 115

Innovation Fraud Mobile Video 115

PYMNTS

NOVEMBER 19, 2020

Many are still taking innovative approaches to rolling out new high-tech solutions by turning to third-party providers, however. Building and maintaining members’ trust is another crucial factor in determining CUs’ success, and one survey revealed that turning to biometric authentication measures could be just what CUs need to achieve this.

Alabama 228

Alabama Meeting Fraud Trends 228

PYMNTS

MAY 28, 2020

In the May Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the challenges facing deployment of APIs amid the COVID-19 pandemic, new online initiatives from nationwide FI chains and community banks and the security challenges that are plaguing digital banking programs.

Community Bank 176

Community Bank Community Security Digital Banking 176

PYMNTS

APRIL 30, 2020

CUs are seeing an increased number of phishing emails and overall digital fraud since the pandemic started, with 22 percent of American consumers reporting they have been targeted by virus-related online fraud, according to one survey. Deep Dive: Emerging CU Fraud Threats And How Data Analytics Can Help.

Data 188

Data Meeting Arizona Analytics 188

PYMNTS

JULY 10, 2018

Use of online banking portals for corporates is ubiquitous — 99 percent of executives recently surveyed by JPMorgan said they conduct business banking online. JPMorgan’s latest report, Trends in Digital Business Banking , was released Monday (July 9). The first reason is the rising worry over cybersecurity.

Online 100

Online Meeting Survey Analysis 100

PYMNTS

NOVEMBER 23, 2020

Most of those solutions still rely heavily on checks and business credit cards — which are resource-consuming processes with higher risk[s] of misuse, fraud and theft,” Gitesh Athavale , head of product (cards) at Nium, told PYMNTS. That in turn is creating higher demand for digital banking services that support anywhere commerce.

System 165

System Management Tools Cards 165

Gonzobanker

JULY 8, 2022

The operational world of cash, checks, deposit slips, passbooks, and teller terminals used to dominate bank tech budgets. Those were the days of green screen cores and server-based ancillary applications, and digital banking was a Star Trek thing of the future. Innovation Leader. 2: Talent Shortage. and a shocking 1.3%

Resources 138

Resources Leadership Technology Management 138

Tech and Finance

JUNE 14, 2018

In a recent blog at Articulate Communications I wrote about the number of surveys that public relations firms send out, and how useless many of them are. I just reviewed my Inbox to see what the recent evidence is…the results are below and include six surveys I have received so far today.

Survey 28

Survey Millennials Fraud Mobile 28

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

PYMNTS

MARCH 3, 2020

Banks looking to make the most out of these rare visits must use the latest technologies. Digital-first transformations can improve personalization and operating efficiencies, but they also bring challenges, including adoption-related costs and new avenues for fraud. Digital-First Banking’s Advantages. million.

ATM 151

ATM Fraud Study Regional 151

Gonzobanker

DECEMBER 19, 2022

In December, the founder and CEO of Crypto Exchange company FTX was arrested in the Bahamas (yah, don’t ask) and charged with fraud and conspiracy. 2022 was the year the fintech industry and venture capital firms figured out that banking is harder than everybody thought. She was a trailblazer and an early innovator in analytics.

Community 216

Community Fintech Industry Innovation 216

PYMNTS

JULY 14, 2020

How card use and spending patterns relate to interest in mobile card apps is the focus of the latest in the Building A Better App Playbook series, The Card User Preferences Edition , a PYMNTS and Ondot collaboration based on a survey of more than 3,000 cardholders. About The Playbook.

Cards 197

Cards Mobile Groups Survey 197

FICO

NOVEMBER 8, 2022

Strong Fraud Protection Could Draw More Customers - Survey. Fraud protection is now firmly on the radar for consumers and has risen substantially as a deciding factor - it could even be a competitive advantage for banks. In the UK, trade bodies have called for fraud levels to be considered a national security threat.

Fraud 52

Fraud Survey Security eBook 52

FICO

DECEMBER 2, 2021

Both the onboarding of returning customers and signing in of new visitors requires some form of verification to safeguard them from ID theft, prevent fraud and uphold regulatory requirements. We surveyed 14,000 customers from across the globe to gauge their opinions to onboarding. million individuals switched banks, 6.3

Survey 52

Survey Regional Fraud Meeting 52

PYMNTS

NOVEMBER 15, 2019

Physical branch locations are still crucial despite digital banking’s disruption in the space. A recent PwC survey found that 61 percent of respondents ranked close physical branch proximity as an important factor when choosing an FI. Half of surveyed customers over the age of 35 considered it a top priority.

ATM 127

ATM Video Survey Chicago 127

PYMNTS

SEPTEMBER 6, 2016

Jenkins sees two worlds — banks and payments — that both need to come together to address cybersecurity. Payments had been relatively static with innovation around cash, checks and credit cards. Then, there was sudden exponential growth in innovation. The Pace Of Business Transformation. Now located in the U.S.,

Security 100

Security CA Payments Big Data 100

Accenture

OCTOBER 3, 2017

Now, with PSD2 implementation across Europe just a few months away, new research from Accenture points to a major opportunity for UK banks: We’ve found that more than two-thirds (69 percent) of UK consumers say they won’t share their personal financial data with third-party providers. Fear of fraud is the primary factor.

social media 151

social media Millennials Online Fraud 151

PYMNTS

NOVEMBER 24, 2020

24) that the collaboration with Cellulant will help “drive consumer confidence in digital banking and boost the adoption of digital payments on the continent.”. Banking app security was especially problematic, according to the statement.

Digital Banking 145

Digital Banking Security User Experience Fraud 145

PYMNTS

JUNE 10, 2020

Offering full-featured digital channels is therefore a must for financial institutions (FIs) looking to give customers smooth access to banking services — and it is poised to become a competitive advantage. Digital’s appeal to younger users has not been enough to push all FIs to offer comprehensive mobile banking services, however.

Mobile 130

Mobile Security Examples Study 130

PYMNTS

MAY 30, 2016

Nearly 40 percent of SMBs surveyed had (or were in the process of) deployed EMV, with another third planning to do so in the next 12 months. Global Fraud Attacks. Online Fraud Attack Rates Soar Since October. Everyone said that fraud would move online in the U.S. Digital Banking. Digital Identity.

Trends 100

Trends Retail Fraud Mobile 100

Independent Banker

OCTOBER 29, 2014

So where do ballyhooed mobile banking and payments developments among the biggest players leave community banks? Given the still nascent state of consumer adoption of mobile payments technology, time and opportunities for growth and innovation in the mobile arena at the community bank level still exist, banking technology experts say.

Mobile 105

Mobile Community Bank Community Technology 105

CB Insights

FEBRUARY 13, 2020

As a result of its product innovation efforts, Stripe has seen explosive growth in product adoption and valuation. A decade of online payments innovation. Fraud prevention tools. A decade of online payments innovation. TABLE OF CONTENTS. PayPal and Square emerge as leaders in the payments space. Virtual card issuance.

Online 98

Online Company Retail Payments 98

Cisco

APRIL 7, 2019

While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions.

Trends 64

Trends Cyber Security Big Data Analytics 64

Cisco

APRIL 7, 2019

While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions.

Trends 48

Trends Cyber Security Big Data Analytics 48