PYMNTS

APRIL 24, 2020

COVID-19 has closed bank and credit union (CU) branches across the United States, sending the demand for digital banking solutions soaring as consumers hop online to manage their finances from home. However, CUs are not the only financial institutions (FIs) looking to offer digital banking innovations to their members.

Data 187

Data Innovation Digital Banking Meeting 187

PYMNTS

JULY 22, 2020

In the July Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the long-lasting effects brought on by the pandemic, the shifting attitudes surrounding ATM use, and how the digital banking development field is reaping dividends from the financial industry’s sea change.

ATM 225

ATM Digital Banking Alabama Study 225

PYMNTS

APRIL 21, 2016

As the world goes increasingly digital, banks are struggling to decide how they should package their digital service offerings. Should they fold digital banking services into their existing traditional brick-and-mortar accounts, or spin them off into stand-alone, digital-only entities? Why spin out?

Digital Banking 100

Digital Banking User Experience Exercises Mobile 100

PYMNTS

MAY 20, 2020

COVID-19 has forced many CUs to limit their brick-and-mortar hours of operation or close their branches completely, leaving CU members to rely primarily — and sometimes exclusively — on their CUs’ digital banking options. So, how can credit unions work to stand out from their competitors when every bank is digital-first?

Data 152

Data Digital Banking Innovation Fintech 152

PYMNTS

OCTOBER 18, 2018

In search of added convenience and simplicity, banking customers are migrating to online and mobile banking interfaces, leaving in-person visits to brick-and-mortar branches behind. Around The Digital Banking World. How Banks Are Weaponizing Data To Fight Fraud. About the Tracker.

Fraud 178

Fraud social media Data Trends 178

FICO

JANUARY 11, 2022

Last year we published a highly successful The 11 Commandments of Digital Banking eBook that introduced the 11 commandments: Digital lift-and-shift is not a strategy! In addition to a new blog post that will be published monthly over 5 months, we are also excited to launch the following event: LinkedIn Live on Digital Banking.

Digital Banking 98

Digital Banking Customer Experience eBook UX 98

PYMNTS

JUNE 2, 2020

“Consumers are now leaning heavily on digital banking to meet their financial needs. Banking app downloads have increased 60 percent since the pandemic became widespread, with banking app revenue growing 17 percent,” according to PYMNTS’ May 2020 Digital-First Banking Tracker® , a collaboration with NCR.

Digital Banking 133

Digital Banking User Experience Meeting Fintech 133

Gonzobanker

FEBRUARY 19, 2020

Fintechs can provide better design capabilities, improved customer experience, research states. Financial institutions are making fintech partnerships a key priority in 2020, according to a new study from Cornerstone Advisors. Digital account opening remains a top focus for new and replacement systems in 2020. Register here.

Strategy 123

Strategy Fintech Study Customer Experience 123

PYMNTS

NOVEMBER 3, 2020

The following Deep Dive analyzes the pandemic’s effects on open banking advancements and consumers’ perceptions of online privacy and security, as well as how these changes will affect customers’ merchant relationships. For example, a September report found that the number of open banking users in the U.K. and the EU.

Study 192

Study Data Regulation Digital Banking 192

PYMNTS

MAY 28, 2020

The global financial space has been severely impacted by the ongoing COVID-19 pandemic, with social distancing and stay-at-home guidelines preventing customers from visiting bank branches to access the services they need. Developments From Around The World Of Digital-First Banking.

Community Bank 176

Community Bank Community Security Digital Banking 176

PYMNTS

SEPTEMBER 28, 2020

Ant Bank, the virtual banking division of Hangzhou, China-based Ant Group , has launched banking services in Hong Kong, Fintech News reported. The Hong Kong Monetary Authority (HKMA) approved Ant Bank’s application for a virtual banking license. It was one of eight such recipients, the report stated.

Groups 272

Groups Fintech Mobile Report 272

Fintech Labs Insights

NOVEMBER 10, 2023

Consumers have been banking online for 28 years. And from the very beginning, there have been pure-play digital banking startups. The first, online bank Security First Network Bank (SFNB) launched in 1995, just a year after Amazon.com. But unlike ecommerce, digital-only banking was slow to catch on.

Digital Banking 15

Digital Banking Online Atlanta Las Vegas 15

PYMNTS

APRIL 22, 2020

In the April Digital-First Banking Tracker ® , PYMNTS explores the latest in the world of digital-first banking, including new simplified loan deferment processes from Bank of America, $3.6 Developments From Around The World Of Digital-First Banking.

Analytics 141

Analytics Data America Cleveland 141

PYMNTS

DECEMBER 28, 2020

Houston-based First Service Credit Union has selected a third-party provider’s digital banking suite to enhance its members’ online access to financial services. The agreement will give the CU access to offerings such as an omnichannel digital banking platform with biometric login capabilities. About The Tracker.

North Carolina 197

North Carolina Houston Fraud Innovation 197

PYMNTS

APRIL 13, 2020

Consumers Think About the Key Issues Driving the Connected Economy explored a census-balanced sample of consumers who bank with legacy financial institutions (FIs) as well as credit unions (CUs), digital banks and even PayPal. We asked consumers to define banks, and they did so in much the same way, with 98.8

Digital Banking 154

Digital Banking ATM Community Bank Survey 154

PYMNTS

FEBRUARY 28, 2020

The banking industry is undergoing a sea change in the new decade, with online and mobile banking growing ever more popular among customers, and challenger banks and FinTechs disrupt the market with new technologies. Developments From Around The World Of Digital-first Banking.

ATM 159

ATM Study Analytics Meeting 159

Fintech Labs Insights

APRIL 6, 2023

Are we about to see a rush of fintech startups serving the interest-sensitive small business market? Looking for digital banks, lenders, payment providers, insurance or digital accounting for small businesses? The score is based on VC funding, website traffic, mobile downloads, and the number of employees.

Digital Banking 15

Digital Banking Online FDIC San Francisco 15

PYMNTS

JULY 1, 2020

Despite the surge in mobile payments and online banking , no one is predicting the disappearance of traditional banks and their brick-and-mortar branches. . The collaborative analysis does not predict an overnight exodus of consumers from their banks and does not assume that Amazon is ready to leap into personal banking.

Survey 183

Survey Cards Millennials ATM 183

Fintech Labs Insights

JUNE 26, 2023

Are we about to see a rush of fintech startups serving the interest-sensitive small business market? But what we will surely see is challenger banks dusting off their sweep features and emphasizing them in their marketing and branding. The score is based on VC funding, website traffic, mobile downloads, and the number of employees.

Digital Banking 15

Digital Banking Online FDIC San Francisco 15

CB Insights

NOVEMBER 21, 2019

Download the CB Insights and PwC Canada MoneyTree report to see all the data. Finally, looking at Canadian “fintech” (financial technology) specifically, funding was up substantially in the first half of the year. Canadian fintech companies raised $251M through the end of H1’19, nearly double the $133M raised in H1’18.

Fintech 93

Fintech Marketing US Technology 93

FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models. Read the full customer development post 4.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

PYMNTS

FEBRUARY 26, 2020

In the February Credit Union Tracker , PYMNTS explores the latest in the world of CUs, including new co llaborations between CUs and FinTech firms, initiatives to appeal to Generation Z and how CUs are working to protect against the ongoing threat of data breaches. For more on these and other CU news items, download this month’s Tracker.

Nevada 192

Nevada Security Innovation Data 192

CB Insights

JULY 25, 2019

Fintech is often associated with digital tools targeted at tech-savvy millennials. But there is a growing market of fintech companies serving the unique financial needs of Baby Boomers and older retirees — and for good reason. Fintech services for seniors are targeting a range of sub-categories.

Millennials 73

Millennials Fintech Tools Fraud 73

Fintech Labs Insights

APRIL 12, 2024

Long before fintech was a thing (1995), I launched the first, and by most measures the biggest, newsletter during the first two decades of online/digital banking. It was called Online Banking Report and was read by a sizable portion of major industry players.

Innovation 15

Innovation Fintech Online Mobile 15

PYMNTS

JUNE 21, 2017

June’s PYMNTS Digital Banking Tracker™ looks at the latest trends in the digital banking space, including efforts by banks and FinTechs to give consumers new insights into their finances and the latest developments on the path toward Open Banking. Building smarter, more informed consumers.

Report 131

Report Digital Banking Millennials Fraud 131

PYMNTS

SEPTEMBER 29, 2017

For consumers looking for mobile banking options, there’s no shortage of solutions available in digital download stores alone. based, startup, digital and mobile financial firm Starling Bank, the answer has often involved trying to stay ahead in the crowded digital banking race.

Digital Banking 115

Digital Banking Mobile Apple Fintech 115

CB Insights

SEPTEMBER 5, 2019

get the full 22-page report on banking-as-a-service. Download the free report to find out the impact of AWS on software startup formation new digital banking products. Hippo is a managing general agency providing homeowners insurance direct to consumers through a digital platform. Become a CB Insights customer.

Fintech 28

Fintech Software Digital Banking Online 28

PYMNTS

SEPTEMBER 23, 2020

Financial crime is a pervasive threat to banks, credit unions, FinTechs and other financial institutions (FIs) the world over. Senior citizens are the demographic group most vulnerable to identity fraud, as they are often not as digitally savvy as their younger counterparts nor as adept in online security best practices.

Technology 208

Technology Report Fraud Study 208

PYMNTS

NOVEMBER 16, 2016

With the number of mobile banking customers now outnumbering those who bank at branches for the first time, consumers have warmly embraced banking via mobile apps. Around the Digital Banking world. To download the November edition of the Digital Banking Tracker™, click the button below. .

Mobile 100

Mobile Digital Banking Analysis Fintech 100

PYMNTS

SEPTEMBER 23, 2019

Advanced technology is increasingly raising the stakes of how CUs should operate, with members coming to expect the instant payments and slick mobile interfaces that large banks and FinTechs have made standard. For more on these and other CU news items, download this month’s Tracker. Federally insured CUs in the U.S.

social media 157

social media Trends Michigan United States 157

CB Insights

AUGUST 13, 2020

The fintech industry is continuing to mature, with Q2’20 setting a new quarterly record for $100M+ mega-rounds and seeing a host of exit activity, including filings to go public from Lemonade , nCino , and Rocket Companies. Free Download: State of Fintech q2’20. Embedded fintech gains traction across applications.

Fintech 77

Fintech Trends Retail Software 77

PYMNTS

NOVEMBER 26, 2019

based FinTech, recently added a new corporate card to its portfolio of solutions. Yordex offers virtual cards as well, which can be used to manage online business expenses, such as recurring subscription charges. Yordex , a U.K.-based

Tools 141

Tools Boston Cards Management 141

Fintech Labs Insights

JUNE 29, 2023

This can improve visibility on our website, but does not impact the company’s FAB score. ** The FAB score, Fintech Attention Barometer, is a proxy for the overall size of a private company since they typically do not release traditional metrics (# customers, deposits, AUM, etc). It’s a work in progress, so expect changes in the formula.

Online 15

Online San Francisco Payments Fintech 15

CB Insights

NOVEMBER 5, 2019

There are just two China-based fintech businesses valued at over $100B in the world. The second, conceivably, is Tencent’s fintech business. In May 2019, Barclays released a note estimating the value of Tencent’s fintech business at $123B, or close to a third of the company’s total market cap.

Fintech 51

Fintech social media Analysis Marketing 51

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. Armistead also spoke to the lesson the bank is learning from smartphone apps to better serve its customers online and in brick-and-mortar locations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

CB Insights

DECEMBER 10, 2020

Bank of America, for one, saw profits drop 16% year-over-year (YoY) in Q3’20 to $4.9B. The pandemic has also accelerated recent trends in banking, especially among the millennial demographic, which tends to favor digital banking and online brands over traditional banks. Consumer deposits & savings.

America 101

America Lending Cards San Francisco 101

Gonzobanker

MARCH 24, 2021

Executives at the financial institution who have responsibility for customer service, digital banking and retail sales have one perspective. Chime and other challenger banks have quickly moved from being something mid-size FIs need to keep an eye on to being legitimate competition. That will be the reality at banks as well.

Customer Experience 144

Customer Experience Strategy Community ATM 144