PYMNTS

JANUARY 21, 2021

In an interview with PYMNTS, Avi Cohen , co-founder and CEO of FinTech company The Floor , said boosting digital offerings and bringing new ones to market demands quick decision making as banks seek to improve user experience and user engagement. Launching Into New Markets. Cohen asked. It’s unthinkable.”.

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Management User Experience Innovation Fintech 303

PYMNTS

JANUARY 17, 2018

The corporate expense management market doesn’t look like it once did. The commercial card and expense management market is yet another space in which collaboration between FIs and FinTechs has proved key to driving innovative tools – especially as corporates grow weary with the traditional legacy services their banks provide.

Fintech 187

Fintech Data Cards Innovation 187

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

NOVEMBER 23, 2020

Smart move – but supervised machine learning is reliant on historical data, which means that by itself, this method might not catch the new or disguised attack types pouring in. It uses payment data, location data, unique customer data and digital identifiers to detect fraud in real time.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

DECEMBER 29, 2020

In this week's roundup of bank-FinTech collaboration and open banking initiatives, Citi embraces the unlocking of account data to third-party FinTechs, while WEX weighs in on opportunity for banks to take advantage of partnerships. The company is focusing on users that may be underbanked, lacking traditional bank accounts.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

NOVEMBER 26, 2019

In recent years, the market has gone from one struggling with high financial illiteracy and limited card acceptance, to a bright spot in Europe for FinTech innovation. But financial regulatory compliance can be a headache for any market. Resuming Operations. Lithuania wants to become a global FinTech powerhouse.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? That’s increasingly true as the pandemic exposes weaknesses in core banking systems, particularly an inability to parse decisioning data for greater customer-centricity. “AI It’s true, but not for long.

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System Digital Banking Tools User Experience 268

PYMNTS

JULY 23, 2019

Yet it’s also a process that’s built around checking an individual’s credentials against various static data sources to confirm that person is who they claim to be and are not on any kind of watch list. And it’s a process that, in a dynamic digital world, does not lend itself well to static data sources.

Data 101

Data Mobile Compliance Security 101

FICO

SEPTEMBER 29, 2022

Delivering Trust for Risk-Aware Telcos - Using Data and Analytics. Pre-screened, right-sized offers and the efficient use of ‘just-in-time’ data are helping telcos win, retain and safeguard more customers – regardless of age or credit profile. Pre-Emptive Risk-Aware Product Offers Informed By The Most Accurate Data Sets.

Analytics 52

Analytics Data Risk Management Customer Experience 52

PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. The User Experience Focus. ”

Online 179

Online Payments User Experience How To 179

PYMNTS

NOVEMBER 16, 2020

While this partnership model remains popular, market volatility has once again created a need to connect more SMBs to capital as quickly and efficiently as possible. This market climate may have also opened up the doors to another wave of SMB lending competition between traditional and alternative players.

Lending 289

Lending Technology Capital Meeting 289

Perficient

AUGUST 20, 2020

B2B Players Can’t Offer B2C Experiences (Or Can They?). Adapting to New Market Conditions. Using third-party tools such as SEMrush, Searchmetrics, BrightEdge, or seoClarity, you can collect data on those keywords, and with further analysis, get a pretty decent idea as to which ones are most important to the competitor.

Google 452

Google Examples Trends Tools 452

PYMNTS

MARCH 4, 2020

To get a sense of the changing needs and expectations of enterprises, said DeLuca, financial institutions (FIs) should recognize the significant influence that the consumer and retail markets have on corporate treasurers. And the corporates themselves? We’re seeing a lot of demand for intelligent cash flow forecasting,” he remarked.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

SEPTEMBER 3, 2019

Now, after several years of sustained growth, we can see the next step-change for travel companies is an integrated digital strategy based on real-time data and a seamless flow between mobile, web, live chat and app,” said Kristian Gjerding, co-founder and CEO of CellPoint Mobile and now CEO of CellPoint Digital.

Mobile 129

Mobile Payments Branding User Experience 129

Abrigo

DECEMBER 22, 2023

As 2023 winds down, community banks and credit unions have worked hard to attract new customers and members and retain existing ones by streamlining processes and improving the end-user experience. Ironically, data for making lending and credit decisions for the financial institution can also be one of the toughest assets to harness.

Lending 221

Lending Risk Management Community Management 221

Jack Henry

JULY 29, 2022

Headlines with references to “Open APIs” and “Shared Data” continue to appear in inboxes and popular topics with industry reports. We know that in today’s market, consumers don’t compare financial institutions (FIs) so much as they compare experiences. Consumers clearly want freedom, flexibility, and choice.

User Experience 78

User Experience Google Lending Industry 78

PYMNTS

MARCH 26, 2020

Often, these smaller FIs are inundated with projects that are specific to the legacy products they have offered to the market, said Davis. They are not always fast followers of newly introduced products and services from their larger banking brethren who operate on a national scale.

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Community Community Bank Mobile Cards 247

PYMNTS

JULY 27, 2020

But how can a five-year-old digital native really stack up against companies that have been operating for decades — or even centuries? Bixby highlighted that many of the market’s biggest pain points — for both customers and insurance providers — can be addressed from the moment of policyholder onboarding. .

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Innovation User Experience Industry Fraud 247

PYMNTS

FEBRUARY 28, 2019

They must also excel at securely handling payments and personal data, while recommending services at the right moment to enhance transactions along the way. Platforms need to pay careful attention to fraud across dozens of markets, meaning the ability to detect and manage fraud will only become more crucial as the sharing economy grows.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

APRIL 23, 2020

As one-person operations, they often lack the resources and know-how to manage professional finances in a compliant and efficient way, yet they have more complex tax, payments and cash flow management needs than the average individual. Dan Hogan, chief financial officer and chief operating officer of newly-launched U.K.-based

User Experience 141

User Experience Management Taxes Fintech 141

PYMNTS

DECEMBER 29, 2020

Accurate and reliable data is a critical piece of modernizing the AML regimen,” he said. Detecting potentially suspicious activity more quickly through the use of data also provides more meaningful and actionable information to law enforcement agencies that are facing rapidly evolving threats with limited resources.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. So far, corporate banking users are always left out in the cold.”

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

JULY 30, 2019

may be the world’s hotbed for challenger banks, but it’s not the only market witnessing a surge in bank competition and industry evolution as a result of FinTech pressure. While the company may be operating in a different market than the U.K., One of the biggest industry trends with global ramifications is open banking. “In

User Experience 122

User Experience America Analysis Industry 122

PYMNTS

MARCH 26, 2020

But as of 2020, it is a subject upon which seasoned experts can disagree, in a world where traditional banks and FinTechs are operating in parallel in the market – and, in many cases, are offering similar services for consumers. Baird said. “As What’s Next . percent are actually using a FinTech as their primary provider.

Innovation 241

Innovation Fintech Data Examples 241

PYMNTS

MARCH 17, 2020

While user experience is key, these tools must also be agile enough to rise to small- to medium-sized businesses’ (SMBs’) digital-native foundations. But when platforms can promote automation without adding complexity to the user experience, these technologies will be able to find traction within SMBs everywhere.

Millennials 168

Millennials User Experience Alabama Tools 168

Perficient

SEPTEMBER 14, 2020

Now that iOS 14 is available, there has never been a better time to get your app up and running with the latest operating system. With iOS ad option rates so high, at nearly 80% , most users will update their devices once given the opportunity. This data can help improve the performance of your app. .

Apple 473

Apple System Video Mobile 473

PYMNTS

JANUARY 6, 2021

Though the investments in a payments system itself may be huge, the costs of actually managing the transactions (which boil down, really, to data flows) are essentially zero. To get there — to spur increased user adoption — he said that the SPEI user experience has had to improve.

Payments 363

Payments User Experience System Mobile 363

Jack Henry

AUGUST 21, 2019

Headlines with references to “Open APIs” and “Shared Data” continue to appear in inboxes and popular topics with industry reports. We know that in today’s market, consumers don’t compare financial institutions (FIs) so much as they compare experiences. Consumers clearly want freedom, flexibility, and choice.

User Experience 104

User Experience Google Lending Industry 104

Independent Banker

NOVEMBER 30, 2022

Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. But with these benefits come newfound threats, chiefly in the form of data privacy and security. and its impact on data security. By Colleen Morrison.

Community Bank 91

Community Bank Community Maryland Data 91

PYMNTS

JUNE 9, 2017

When it comes to expanding operations internationally, making payments to sellers and vendors is often an uphill battle for cross-border marketplaces. Entering a new market typically means setting up entirely new payout infrastructure. These challenges often prevent companies from expanding to other markets.

User Experience 116

User Experience Payments Operations Strategy 116

PYMNTS

NOVEMBER 13, 2018

Nonetheless, it’s a clear statement that when friction is removed from the user experience, people respond.”. In addition, the deployment of 5G will support the growth of the telemedicine market, which, according to a Market Research Future report, will grow at a compound annual growth rate (CAGR) of 16.5 5G Healthcare.

Payments 158

Payments Mobile Technology User Experience 158

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. In other markets, the rise of marketplaces is giving old organizations new perspective.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

JULY 10, 2018

Emailage , the online fraud prevention startup that uses email addresses to assess risk, is expanding its operations in the Canadian market. Startups are nimble and quick to react, and as they reach a critical mass, they see companies like Emailage as a crucial element to their experience. Emailage can serve various verticals.

Fraud 110

Fraud Fintech User Experience Strategy 110

PYMNTS

NOVEMBER 29, 2017

This will enable the team to really focus on Waddle’s next stage of growth, which includes building out further automation in credit, operations and user experience, building mobile applications, expediting current enterprise partner solutions and scaling up the development team for our wider global offering.”.

Lending 100

Lending User Experience Analytics Analysis 100

PYMNTS

JUNE 29, 2017

As eCommerce pushes its way onward and upward, retailers are continually looking for ways to protect consumer data while providing a quality commerce experience for all parties involved. Traditionally, the ISO was the sales and marketing driver for our industry. Is true streamlining possible? percent according to eMarketer. “The

Payments 143

Payments Retail Branding User Experience 143

South State Correspondent

MAY 18, 2023

The Start of Our Generative AI Journey “Tate,” a contraction of SouthS tate, was a brainchild of our Spark Innovation group, a team of 35 employees from various sections of the Bank brainstormed a use case, created personas, outlined a user journey, and then developed an action plan.

US 195

US Training Examples Data 195

PYMNTS

OCTOBER 29, 2020

This rapid expansion has created an unprecedented need for merchants to optimize their payment operations in a way that is cost-effective and has the potential to enhance user experience. It is therefore critical for businesses to realize that managing payments operations is not a one-step process but an ongoing conversation.

Payments 109

Payments Analysis Operations Resources 109