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How Gulf Coast Bank and Trust cut loan underwriting times in half

Bank Innovation

billion in assets, is using automation technology to speed up loan approval times. The bank is tapping cloud banking vendor nCino to automatically pull information from tax returns when underwriting commercial loans. According to Jason Shields, vice president and loan operations manager at Gulf […].

Taxes 199
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Insights and understanding – the key to customer experience?

NCR

Customer experience and the relationships consumers have with their banks have never been more important. They also offer a genuine alternative to established financial institutions, which must respond by showing they are not being left behind in the customer experience stakes. How to improve your customer understanding.

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COVID and Commerce: Why a Pandemic Will Compel B2B Businesses to Adopt B2C Models

Perficient

If you’re seeing evidence of these new customers, partnered with very high bounce rates on key pages, then it’s time to look at building out a B2C strategy. People / Process / Technology. People – Do you have the dedicated employees to staff a B2C operation? Is Your Business Set Up for This?

Analytics 332
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Top Italian Bank Carige rolls out first of its fully digital branches with Auriga

Bobsguide

Banca Carige Smart, the new intelligent branch model enabled by Auriga #NextGenBranch solutions, combines digitalisation with a human touch for an innovative customer experience. The latter allows customers to carry out all the operations of traditional branches and to receive assistance from remote operators.

Video 78
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Financial Crime: Technology can Transform Compliance

FICO

In 2014, I joined Tonbeller as Head of Sales & Channel Operations and became Management Board member shortly thereafter. In our experience these technologies can increase the number of SARs by 20% while at the same time producing efficiency gains of 30% in alert investigation and case management. What solutions do you have?

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Creating a Customer-Centric, Digital Financial Institution

Abrigo

Today, 73% of all consumer interactions with financial institutions are done digitally , according to the 2019 FIS Performance Against Customer Expectations (PACE) report. While many financial institutions are seeing the benefits of digitizing different areas of their bank or credit union, others are still hesitant to invest in technology.

Oklahoma 218
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GFT Advances in 2022 IDC FinTech Rankings

Bobsguide

Banks are depending on the cloud to build better systems for the future, but legacy technology is holding 62% of them back. Continued adoption of GFT’s approach to reimagining banks’ current technology with core digital solutions moved the company up 14 spots this year, ranking #35 and earning recognition as a “Fast Track Fintech.”.

Fintech 68