Remove Customer Experience Remove Online Remove Operations Remove United States
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Online Retailers Face New Threats From Hackers

PYMNTS

Death, taxes and data breaches – those are perhaps the only sure things in life, and new evidence is emerging that hackers are finding increasing profit in targeting online retailers. The news comes amid yet another online retail cyberattack, this one targeting Japan’s Fast Retailing, the company that owns the Uniqlo retail chain.

Retail 218
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How Starbucks Elevates Online Ordering In China

PYMNTS

Starbucks China Retail Chief Operating Officer and President Leo Tsoi said in the announcement about the new express retail concept, “The Starbucks Now store is a testament to our unwavering commitment to delivering innovative customer experiences through new retail formats. China’s Digital Coffee Market.

Online 131
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Why North American Merchants Are Adopting Alipay In-Store (And Online)

PYMNTS

To serve travelers from China who want to shop in-store and online, retailers thousands of miles away from Asia are accepting Alipay in brick-and-mortar stores and on the web. Walgreens , in one case, is making Alipay available as a payment option at thousands of pharmacies across the United States.

Online 140
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Pandemic Continues To Dull Allure Of Luxury Goods

PYMNTS

Despite some signs of improvement this month, LVMH , the world’s biggest luxury goods group, admitted that its brick-and-mortar sales were erased by lockdowns across Europe and the United States in recent months, and that an immediate turnaround was unlikely. “We Could the online surge help luxury goods?

Branding 246
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Banking Customers Take The Digital Leap With Cross-Channel Outreach

PYMNTS

More than 20,000 bank branches in the United States are expected to close by end of the year, and four U.S. Digital experiences have become table stakes as the pandemic continues, but many customers still prefer in-branch experiences. banks have failed completely this year. The total number of banks in the U.S.

ATM 182
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Red Robin Turns Onboarding Data Into A 'Day One' Personalized Loyalty Experience

PYMNTS

One PYMNTS survey revealed up to 84 percent of consumers are choosing businesses that customize their engagement efforts to their needs. Andrew Cuomo launched the second phase of a digital initiative in which the state partnered with commission-free online ordering system Ritual to offer its platform, Ritual One, for free through April.

Data 144
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QSRs Battle For US Sales With Online Delivery And Payments

PYMNTS

The company has recently seen positive momentum and improved operating performance, and delivery is projected to accelerate future growth. So far, Easterbrook said, he’s been “encouraged” by how well delivery is resonating, especially with younger customers. Starbucks’ $18.4 Taco Bell’s $9.8 Burger King’s $9.3

Online 101