PYMNTS

DECEMBER 10, 2019

New York City digital payment platform Payoneer is set to acquire the Germany-based open payment orchestration platform optile , Payoneer announced in a press release on Tuesday (Dec. Founded in 2010, optile streamlines payment acceptance processes for sellers across the globe.

Technology 130

Technology Payments New York City New York 130

PYMNTS

MAY 19, 2019

New York’s Department of Financial Services seized Municipal Credit Union , New York’s oldest credit union, on Friday (May 17), saying it is facing “unsafe and unsound” conditions. million worth of New York State Lottery tickets with the money he embezzled.

New York 181

New York Security Customer Experience Innovation 181

PYMNTS

FEBRUARY 1, 2021

As PYMNTS' January 2021 Healthcare Payment Experience Report , done in collaboration with Rectangle Health , notes, “The stakes are extraordinarily high. The inaugural Healthcare Payment Experience Report is an immersion into developments that are rapidly reshaping payments for a healthcare system that is itself in recovery.

Study 151

Study Payments New York City Report 151

Insights on Business

APRIL 2, 2019

The payments industry is at an inflection point. Customers increasingly demand new payment options like real-time payments and P2P payments, underpinned by security and trust. The costs of running payments operations, complying with a myriad of regulations and enforcing payments standards are increasing.

Payments 125

Payments New York City Fraud New York 125

Bank Innovation

JANUARY 7, 2020

At first glance, New York-based Qapital, a digital banking, investing and budgeting platform, might look like a challenger bank. But CEO and co-founder George Friedman says Qapital’s offerings are more than just a collection of financial products. To Qapital, which launched in the U.S.

New York 362

New York Digital Banking Customer Experience Management 362

PYMNTS

AUGUST 10, 2020

Consumers have come to expect personalization in their shopping experiences, whether using online marketplaces such as Amazon and Etsy or mobile apps such as Gilt or Poshmark. Product recommendations, informed by purchase histories and preferred payment methods, are becoming a standard aspect of digital checkout experiences.

User Experience 242

User Experience Payments New York City Tools 242

Bank Innovation

MARCH 2, 2020

s brokerage website experienced technical issues Monday with some customers unable to make trades on a day when the market was rebounding from last week’s rout. New York time, the company posted a statement on the website […]. Robinhood Markets Inc.’s A system-wide failure began as the U.S. At 11:18 a.m.

Online 273

Online US New York System 273

PYMNTS

AUGUST 17, 2018

To help Mall of America merchants engage with Chinese consumers, CITCON has teamed up with the shopping complex to offer stores a cross-border mobile payments system. ” With the system, merchants can reach Chinese customers who like to use Alipay and WeChat Pay when shopping in China or when they are travelling internationally. .

America 103

America Las Vegas Payments United States 103

PYMNTS

AUGUST 8, 2020

Magazines, newspapers, television networks and other content providers typically offer more uniform interfaces that may not consider their customers’ geographies, content or payment preferences. Kaufman explained in a recent interview with PYMNTS how payment and content customization can impact consumers’ digital user experiences.

User Experience 187

User Experience Payments New York City Tools 187

PYMNTS

SEPTEMBER 4, 2020

Benjie Creelan-Sandford, analyst at New York-based financial advisory company Jefferies LLC, told FT a combined Caixa-Bankia could cut as much as 40 percent of the lenders’ cost through branch closures and layoffs. and Asian rivals.

New York 188

New York Regulation Customer Experience Report 188

Bank Innovation

JANUARY 26, 2020

New York City-based Grasshopper Bank is geared toward startups, with a focus on pain points for founders. Grasshopper opened in May 2019 after securing FDIC and OCC approval, a rare distinction for a digital-only bank.

New York City 243

New York City FDIC New York Innovation 243

Bank Innovation

JANUARY 17, 2020

In this episode, editors discuss the following news developments: The overlap of retail with financial services, and reflections on the National Retail Federation annual conference in New York; Visa’s acquisition of Plaid and what it means […].

Retail 243

Retail New York Video Conference 243

PYMNTS

FEBRUARY 23, 2017

Gulf Oil customers now have a faster, more convenient way to pay for gas and other products with the introduction of Gulf Pay, a new mobile payment application. Customers will also be able to tailor in-app preferences to fit their specific needs.

Mobile 116

Mobile Payments New York Fraud 116

PYMNTS

MARCH 20, 2020

Many freelancers are younger and can be impatient if forced to wait for payments for their work. This includes monitoring the payment solutions workers want and prefer. Managing Payments For The Next-Gen Freelance Economy . The company has worked to make payments to its bellhops as seamless as its customer experience.

Industry 140

Industry Payments New York City Tennessee 140

PYMNTS

AUGUST 24, 2018

In response, unattended retail operators are finding new ways to embrace alternative payment methods, ranging from mobile wallets to cryptocurrencies. For many retailers, vending machines have become a critical part of the customer experience. Around The Unattended Retail Space. Around The Unattended Retail Space.

Metro 122

Metro New York City Columbus Payments 122

Bank Innovation

MARCH 2, 2020

s brokerage website experienced technical issues Monday with some customers unable to make trades on a day when the market was rebounding from last week’s rout. New York time, the company posted a statement on the website […]. Robinhood Markets Inc.’s A system-wide failure began as the U.S. At 11:18 a.m.

Online 195

Online US New York System 195

PYMNTS

MARCH 18, 2020

Payments and FinTech leader Fiserv has announced the purchase of independent software vendor (ISV) Bypass Mobile , according to a press release. Lucie, Florida; and Citi Field in New York. In an age of increasing customer expectations, it is critical that businesses have a robust and easy-to-use omni-commerce platform.

Mobile 131

Mobile Milwaukee Florida New York 131

PYMNTS

DECEMBER 8, 2017

In addition to expense management, Happay provides business customers with expense report solutions as well as prepaid and international travel cards for corporate travel payments and expenses. based BitPay works with financial institutions, corporations and consumers to facilitate payment acceptance and initiation using bitcoin.

Bitcoin 139

Bitcoin Analytics Payments Capital 139

PYMNTS

MAY 27, 2020

Chris will be a great addition to the executive team, not only because of the deep payments expertise he brings, but also for his passion for people and excellent leadership,” Kelly said in the announcement. “I and New York. I look forward to welcoming Chris into our Visa family.

Strategy 131

Strategy Leadership United States Washington 131

PYMNTS

JUNE 29, 2020

With the Wealthfront mobile app, customers with direct deposit can get paid up to two days early, as well as set up direct deposit for other payments like a tax refund or company expenses.

Fintech 151

Fintech California New York ATM 151

PYMNTS

JUNE 12, 2018

New Jersey Transit announced it is planning to modernize its fare payment system through proposed upgrades that would reduce cash and paper-based tickets, and provide customers with quick, easy and convenient ways to pay. Earlier this year, its Board of Directors approved a contract renewal with Conduent Transport Solutions Inc.

NJ 126

NJ New Jersey Pennsylvania Mobile 126

PYMNTS

OCTOBER 3, 2019

“With Aloha Essentials, NCR gives restaurants robust yet easy-to-use tools in a single, simplified package to run your operations, so you can focus on great food and customer experiences.”. The flexible, end-to-end solution also offers add-on tools that restaurant owners can use as their businesses expand and their needs change. “We

New York City 134

New York City Maine Tools New York 134

South State Correspondent

MAY 1, 2024

Companion accounts for seniors, payments, college athletes, high-risk industries, and many other profitable niches are untapped in banking. NuBank has generated unprecedented customer growth on the back of their marketing, customer experience and new product design strategy.

Innovation 195

Innovation social media Branding Marketing 195

PYMNTS

DECEMBER 30, 2020

Issues are already starting to pop up, most notably around the on-time delivery and customer experience rating that is so important for those third-party sellers. According to New York-based Rosenbaum Famularo , Amazon has a quick hook for sellers that have minor infractions, such as not refunding customers fast enough.

Policies 250

Policies Customer Experience New York Cards 250

PYMNTS

FEBRUARY 18, 2019

The digital payment method, which is a payment affiliate of Alibaba, had more than 700 million annual active users in 2018 (an increase of 200 million year on year at the time). Amid this trend, brick-and-mortar and eCommerce merchants in North America are adopting Alipay as a payment option for their consumers.

Online 140

Online Las Vegas America San Francisco 140

Perficient

MAY 17, 2022

hit a record $734bn in 2021, according to data from the Federal Reserve Bank of New York. The average new vehicle monthly payment was around $622, up only 6.4% More loan terms are now in the 72-84-month range in an attempt to lower monthly payments. are behind on payments (vs. And even Honda, whose U.S.

Strategy 294

Strategy Customer Experience Study Technology 294

PYMNTS

JANUARY 4, 2019

To help lead a team that bolsters its consumer payment experience delivery, Mastercard said Donald Chesnut will become its first chief experience officer as of Jan. He holds a bachelor’s degree in computer science and dramatic literature, as well as a master’s degree in interactive telecommunications from New York University.

New York 185

New York Regulation Branding Strategy 185

PYMNTS

SEPTEMBER 23, 2020

Even New York City has now greenlit indoor dining, but the great restaurant sector reset of 2020 is far from finished. But the introduction of new systems also brings new cyberthreats that must be carefully managed. percent to 45.6 million in 2020 as consumers continue to heavily rely on these services.

Mobile 245

Mobile New York City Fraud New York 245

PYMNTS

JANUARY 8, 2020

In 2015, Fraser held a position similar to the one that Chubak is assuming now, a sign that he is on a growth path at the New York-based financial institution.

Retail 101

Retail New York Risk Management Customer Experience 101

PYMNTS

JANUARY 4, 2017

We all know paper checks are the bane of payments existence, at least in terms of friction. For travel management and a host of other transaction types, friction becomes an even tougher nut to crack as payments stretch across borders and currencies, between travelers (individuals and corporate road warriors) and online travel companies.

Payments 121

Payments Cards Examples Online 121

PYMNTS

FEBRUARY 23, 2018

McDelivery on the Uber Eats app is available from more than 2,000 restaurants around the country, with 1,000 new stores added in 2017. McDonald’s CEO and President Steve Easterbrook told the Bernstein Strategic Decisions Conference in New York that the company sees great potential in delivery. Starbucks’ $18.4 Burger King’s $9.3

Online 101

Online US Payments Mobile 101

PYMNTS

MAY 20, 2020

A flurry of subscription activity at the height of the pandemic is sure to trigger a corresponding wave of cancellations as restrictions lift, business hours resume and all those new monthly recurring charges get real.

Fraud 205

Fraud New York Video Customer Experience 205

Bank Innovation

AUGUST 21, 2017

Not only has nonbank Nationstar Mortgage rebranded to Mr. Cooper, but according to reports it has also announced a bunch of new features to enhance its customer experience. One such feature, according to a report by Housing Wire, is its mortgage linked credit card.

Customer Experience 210

Customer Experience Cards Report New York 210

PYMNTS

SEPTEMBER 5, 2018

The move comes as the eCommerce company reportedly wants to make the country into a major market, The New York Times reported. The next 100 million customers will have to be in the vernacular language,” Amazon India’s director of customer experience and marketing, Kishore Thota, told the newspaper.

New York 100

New York Leadership Customer Experience Study 100

PYMNTS

MARCH 12, 2019

What customers don’t like, he explained, and have every reason to not like, is what the modern department store experience has degraded into for them. The identical displays and inventory offerings across stores, and the commission-based payment model for employees, create the perfect soup of a bad physical retail experience.

New York 144

New York Retail Branding Online 144

PYMNTS

JULY 11, 2018

CNBC said The Steinberg Group , which operates under the name dOMAIN, and a production management company in New York City agreed to submit altered invoices and bills to hide the scam. That buy has QVC remaining at almost 62 percent. .

Company 102

Company New York City Fraud Retail 102

PYMNTS

NOVEMBER 8, 2019

In a new PYMNTS interview, Co-founder Katie Hunt of SHOWFIELDS — best described as a physical space in New York City for retail experiences — spoke about how at least part of in-person commerce will look, and even feel, in the 2020s. Role Of Payments. Payments also play a significant role in this.

Retail 103

Retail New York City Branding New York 103