Abrigo

MAY 5, 2022

In many cases, the podcasts or hosts have sizable social media followings, and all release a new episode at least once per month so you can stay up to date with the latest trends in the finance world. Weekly episodes highlight innovators and industry players driving innovation in the financial services industry.

Community 195

Community Lending Maine Resources 195

Independent Banker

MAY 26, 2016

Here are a dozen technological and socioeconomic predictions of trends that I believe will continue to reshape, transform and disrupt every business and human being in the months and years to come. Companies will invest in digital customer experiences to improve experiences for all customers and employees.

Trends 70

Trends Innovation Branding System 70

Independent Banker

MAY 31, 2022

As ICBA’s chief innovation officer, it’s my job to push the envelope, to make people uncomfortable. Community bankers can, through their leadership and action, change culture and spark innovation in various ways, including: 1. Innovative leaders communicate openly and broadly across an organization. It’s in you.

Community Bank 120

Community Bank Community Innovation Meeting 120

Gonzobanker

JULY 20, 2022

Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital.

Digital Strategies 173

Digital Strategies Strategy Leadership Customer Experience 173

Independent Banker

DECEMBER 31, 2021

ICBA has preached the importance of innovation, not as a project or something to silo inside a department but as an inclusive cultural and philosophical endeavor that should be part of an organization’s DNA. Over the past three years, ICBA has helped community banks realize the possibilities and opportunities available through innovation.

Community Bank 91

Community Bank Community Innovation Leadership 91

Perficient

NOVEMBER 21, 2023

I see myself as a resource for sellers throughout Perficient by offering thought leadership and strategy that elevate conversations with our insurance clients and prospects. How would you say your role supports Perficient and our clients? We’re developing industry solutions needed by many of the largest insurance companies in the market.

Industry 221

Industry Conference Meeting Maine 221

Cisco

MARCH 26, 2021

The last year has brought change and innovation. Our thought leaders and subject matter experts are ready to share the latest trends and advancements shaking up their industries. Customer experience and operational efficiency have quickly become how retailers differentiate themselves in a crowded market.

Customer Experience 71

Customer Experience Retail Operations Security 71

The Financial Brand

NOVEMBER 22, 2020

The post Top Digital Banking Transformation Trends for 2021 appeared first on The Financial Brand. Banks and credit unions must rethink the definition of ‘digital banking’ and prioritize investment in data, technology, people and processes.

Digital Banking 43

Digital Banking Trends Branding Data 43

Insights on Business

SEPTEMBER 21, 2018

Every year, Money20/20 is one of my favorite conferences because I get to hear firsthand how leaders are reinventing financial services and are making fundamental shifts in technology, processes, people–and ultimately their own markets–to deliver better customer experiences, build skilled workforces, and solve industry-wide challenges.

Conference 115

Conference Customer Experience Industry Trends 115

The Financial Brand

JANUARY 11, 2022

Innovative minds in other industries have come up with terrific ways to improve customer experience that banks and credit unions can borrow. The post Here Are 8 Inspired Ideas from Other Industries that Banks Should Use Too appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Industry 37

Industry Banking Trends Customer Experience Analysis 37

Insights on Business

APRIL 2, 2019

The future of payments will increasingly be shaped by fintechs who are quick to respond to market needs with new payment services that offer exceptional value and customer experience. Today, there are quick and innovative ways for banks to improve processing consistency, reduce complexity and cut total cost of operations.

Payments 125

Payments New York City Fraud New York 125

Accenture

JULY 20, 2017

The study showed that those who have focused on change as a core capability—our ‘change leaders’—are seeing better results across a range of areas from cost control to customer service. Internal and external drivers are focusing these programs on cost control, improving the customer experience, digitisation and compliance.

Survey 154

Survey Strategy Digital Strategies Leadership 154

FICO

NOVEMBER 2, 2022

As a result, they’re contributing to driving up costs, slowing down innovation and frustrating customers. Customer experience and personalized customer marketing offers speak volumes when it comes to winning new business, consumer satisfaction and retention. How Digital Transformation Cuts Costs.

Analytics 52

Analytics Customer Experience Data Indiana 52

Cisco

MARCH 3, 2021

Financial Services institutions have experienced unforeseen challenges and significant disruption during the Pandemic and beyond, but also unprecedented opportunities to accelerate growth and digitize business operations to enhance employee productivity, customer experience, and innovation.

Strategy 77

Strategy Cyber Security Survey Security 77

FICO

MARCH 15, 2018

As consumers’ brand relationships have shifted from Communications Service Providers (CSPs) to the device manufacturers and apps that run over the top of networks, the CSPs are moving toward customer experience as a competitive differentiator. The Analytically Differentiated Customer Experience.

Analytics 55

Analytics Customer Experience Data Strategy 55

Gonzobanker

DECEMBER 17, 2021

This is an innovation-seeking franchise that has built a solid brand and never got over its skis in execution. Eric has always been a student of innovation, and now at Coastal, this fearless leader has spearheaded a number of high-profile banking-as-a-service partnerships. Lifetime Leadership Achievement Awards.

Fintech 143

Fintech Strategy Leadership Lending 143

PYMNTS

MAY 4, 2018

The trend is slowing inexorably, indicating that the speed of those processors will not double at that 18-month rate. Bresniker noted that the confluence of innovation and real-world application takes time. The premise put forth by Gordon Moore states that the number of transistors per square inch on integrated chips double every year.

Analysis 117

Analysis Analytics Data Leadership 117

The Financial Brand

JULY 4, 2021

Traditional strengths still count, yet the ability to innovate and adapt are key. The post How Community Banks Can Stay Relevant in the Face of a Digital Assault appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Asset size does play a role, bankers and others note.

Community Bank 36

Community Bank Community Banking Trends Analysis 36

The Financial Brand

NOVEMBER 16, 2021

Community banking has plenty of innovation potential, but often it takes leaving the traditional banking mindset to find the opportunities. The post Tips & Insights on Creating (or Recreating) Brand Buzz in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Branding 36

Branding Community Bank Banking Trends Analysis 36

The Financial Brand

SEPTEMBER 7, 2021

But there are innovative ways to attract and retain employees. The post Why Banks Are Barely Keeping Up with Staff Shortages In a Covid World appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Financial institutions everywhere are haunted by a tight labor market.

Banking Trends 35

Banking Trends Analysis Trends Branding 35

The Financial Brand

JANUARY 2, 2022

The post Retail Banking Reflections and Keys to Success for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The best way to prepare for the future is to reflect on the progress and shortfalls of the past.

Retail 43

Retail Banking Trends Analysis Trends 43

PYMNTS

DECEMBER 13, 2019

Walmart is signing on to a recent trend and has announced it will be partnering with autonomous vehicle company Nuro to launch a new pilot program to test autonomous grocery delivery in the Houston market. Big Play of the Week: The Next Leap Forward In Robotic Delivery .

New York City 131

New York City New York Retail US 131

The Financial Brand

AUGUST 4, 2021

The post Executing What’s Possible With Digital Banking Transformation appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Successful digital banking transformation requires prioritizing what is needed today against what's required for the future.

Digital Banking 42

Digital Banking Banking Trends Analysis Trends 42

The Financial Brand

AUGUST 29, 2021

The post 10 Factors That Will Determine Banks’ Future Relevance appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Banks and credit unions no longer have a cushion of time to meet competitive challenges. Clear strategies and definite actions are needed.

Banking Trends 43

Banking Trends Analysis Strategy Meeting 43

The Financial Brand

SEPTEMBER 22, 2021

The post 3 Keys to the Future of Banking: Partnerships, Openness & Advice appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Small and midsize financial institutions need to embrace “conscious banking” – becoming more like trusted advisors and less product-focused.

Banking Trends 39

Banking Trends Analysis Trends Branding 39

The Financial Brand

JANUARY 3, 2021

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.

Retail 43

Retail Banking Trends Strategy Digital Banking 43

PYMNTS

SEPTEMBER 28, 2016

Rudolf Booker , CEO and founder of Payvision , joined PYMNTS for the latest segment in the Commander in Chief series to explain why sparking innovation in payments may mean looking outside the payments industry itself to bring about real and lasting change. PYMNTS: Define your company’s approach to innovation. RB: Just do it!

Innovation 100

Innovation Payments Industry Customer Experience 100

CB Insights

FEBRUARY 13, 2020

Over the last decade, Stripe has expanded its platform beyond payments processing to handling more complex marketplace transactions through Stripe Connect, while also offering complimentary services to help facilitate online commerce, drive growth for customers, and expand the funnel of internet businesses globally. TABLE OF CONTENTS.

Online 98

Online Company Retail Payments 98

CB Insights

DECEMBER 19, 2017

Using the CB Insights Trends tool, we can see the spike in media discussion of an impending “retail apocalypse.” The company cited issues such as industry discounting, e-commerce, and competition from fast fashion brands (which bring inexpensive designs to stores to quickly meet emerging fashion trends). RadioShack.

Retail 78

Retail Branding Company Capital 78

CB Insights

OCTOBER 16, 2018

And nowhere is Bezos’ philosophy of business, technology, and leadership better articulated than in his annual shareholder letters, which he has written every year since the company’s IPO in 1997. 2013: Decentralize decision-making to generate innovation. 2012: Surprise and delight your customers to build long-term trust.

Customer Experience 78

Customer Experience Innovation Company Technology 78

NCR

JUNE 12, 2017

Here is an example of a high-level capability model for the retail bank distribution network: The next step, after defining a high-level overview of your capabilities, is to conduct a more detailed examination of each capability, which will require interaction with senior and mid-level leadership.

Operations 82

Operations ATM Customer Experience Examples 82

Gonzobanker

DECEMBER 20, 2019

. ————————————————————————— The ‘En Vogue’ Trend of the Year – Credit unions buying community banks. Its Baldrige-winning tenacity on customer experience is legendary and consistent.

Idaho 148

Idaho Conference Data Marketing 148

BankNXT

OCTOBER 24, 2016

JP Nicols revisits the ever-present themes of leaders, learners and laggards around the subject of fintech and digital progress in banking. Fear and coding in Las Vegas on BankNXT.

Las Vegas 40

Las Vegas Fintech Customer Experience Leadership 40

William Mills

JULY 19, 2018

This event will cover everything from economic forecasts and regulatory compliance updates to digital mortgage trends and cutting edge technology. The 2018 Bank Customer Experience Summit , Sept. It focuses on the most innovative technology trends to engage and grow one’s customer base. 5-7 in San Diego.

Conference 42

Conference San Diego Dallas San Francisco 42

CB Insights

SEPTEMBER 14, 2017

Advancements in AI over the last decade are presenting opportunities for companies to automate business processes, transform customer experiences, and differentiate products offerings. It is crucial then to have a concrete understanding of AI, its ecosystem, and how industry leaders are taking steps to drive unfair advantage from it.

Strategy 78

Strategy Company Training Tools 78

Gonzobanker

DECEMBER 19, 2016

Hats off to a decade of strong leadership and hard work. Whoa Horsey” Technology Trend – Chatbots. Banks with enough scale want the ability to customize mobile apps and meld them into their work flows and customer experience. What are you doing to try to be more proactive and innovative with R&D?”.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Hats off to a decade of strong leadership and hard work. Whoa Horsey” Technology Trend – Chatbots. Banks with enough scale want the ability to customize mobile apps and meld them into their work flows and customer experience. What are you doing to try to be more proactive and innovative with R&D?”.

Utah 60

Utah System Community Marketing 60