Customer Experience How To Innovation UX 
Perficient
MARCH 17, 2021
This is the fifth in a series of blog posts sharing the results of our study on the business value of experience design. In this post, we explore the value of innovation: Bringing diverse and fresh ideas and perspectives to help the organization think differently, differentiate and future-proof its investments.
Perficient
FEBRUARY 16, 2021
Customer expectations have evolved drastically due to the impact that digital technology has placed on the customer experience. There is also no question that Covid-19 has changed the digital game by increasing digital transformations and creating a demand for a smooth digital experience.
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The Financial Brand
JANUARY 17, 2021
Hiring creative user experience pros won't help if they don't have the right support and culture. The post Habits That Stifle UX Innovation in Banking (and How to Change Them) appeared first on The Financial Brand. Three actions can help turn things around.
Perficient
DECEMBER 15, 2020
The Creativity International Design Awards is active in recognizing exceptional design and the designers and innovators who make it happen. DTE Energy’s interactive microsite educates consumers on how to conserve and use energy differently within their homes. The Winning Projects.
South State Correspondent
JANUARY 23, 2023
Our innovation working group, called Spark, has been playing with the tool for the past several months, and this article details how we use it to jump our productivity by 20%. How Bankers Will Use This Amazing Tool Bankers can use ChatGPT in various ways to improve their productivity, operations, and customer experience.
Gonzobanker
JULY 20, 2022
Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Why Ownership Matters.
Gonzobanker
FEBRUARY 23, 2022
As the collision of traditional banking and fintech continues, there will be more competition and more innovative banking solutions due to the increasing number of actors seeking defensible niches and operational scale. Pursuing BaaS doesn’t have to take focus away from primary customers. assets, citing high NIE.
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