PYMNTS

JUNE 12, 2019

One example in retail and payments is tech incubators — specifically, those run by specific companies and brands, a trend that shows signs of growing even more in the 2020s (which, let us remind you, are only a few months away). The basic idea behind LISNR is to send data securely via audio. Customer Journey. That’s the tech part.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

JANUARY 22, 2020

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. Indeed, as the recently completed National Retail Federation (NRF) retail show in New York City demonstrated, commerce keeps moving to what Webster called in the webinar a “customer-centric approach.”

Retail 137

Retail Millennials New York City social media 137

PYMNTS

DECEMBER 16, 2020

Amid the great digital shift , retailers and financial institutions (FIs) must walk the fine line between challenging transactions and letting the consumer journey proceed frictionless. And then, after the transaction is made, there’s the task of understanding the byzantine codes and data that are tied to online statements.

Retail 228

Retail Management Fraud Omaha 228

PYMNTS

JUNE 18, 2019

Pet retail is having a moment, with innovation and other efforts helping merchants better reach owners of dogs, cats and other household animals. In a recent PYMNTS interview, company founder Andrea Chavez talked about bringing more online efficiencies to pet ownership. Chewy.com already has an online pharmacy business.

Retail 122

Retail social media Fort Worth Dallas 122

PYMNTS

AUGUST 13, 2019

Not only is it a big time for retail but, in a sense, a kind of dress rehearsal for the upcoming all all-important holiday shopping season. Retail back-to-school spending for families will hit an average of $696.70 last year, according to the National Retail Federation , a trade group. this year, up from $684.79 Amazon Effort.

Retail 127

Retail Innovation Course Trends 127

PYMNTS

SEPTEMBER 30, 2020

But Johan Gerber , Mastercard ’s executive vice president of security and cyber innovation, told Karen Webster in a recent conversation that too often consumers are dealing with merchants they did shop with, but whose names showed up funny on credit card statements and weren’t immediately recognizable. “All

Cards 220

Cards Online Fraud US 220

PYMNTS

APRIL 26, 2017

A day in the life of a strategy officer involves a great deal of communication with and listening to the concerns and interests of industry analysts, media and customers (along with a healthy dose of strategizing, of course). PYMNTS: What does a day in the life of a chief strategy officer look like? SW: It’s never the same day twice.

Strategy 100

Strategy Retail Online Data 100

PYMNTS

JULY 21, 2017

Connecting with consumers has seen a significant change over the course of the past few decades. No longer are retailers working with marketers to figure out a way to mass market products and services. With the advent of connected devices in the palm of almost every consumer’s hand, the retail ecosystem has certainly seen a shift.

Retail 137

Retail social media Customer Experience Boston 137

PYMNTS

OCTOBER 19, 2018

They are able to use cutting-edge technology, black-market websites and top-level, nimble and well-secured global networks to work their craft. A related early step is just an acceptance of reality, an understanding that involves not only businesses, such as retailers, but consumers as well. This is only likely to get worse.

Fraud 189

Fraud Online social media Software 189

PYMNTS

AUGUST 21, 2019

Retailers are looking to do more in smaller spaces, a trend that seems ready to increase during the holiday shopping season and beyond. Among the latest examples of that comes from kids’ eyewear retailer Fitz Frames , which offers face measurements via its mobile app, and a subscription commerce plan for consumers.

Trends 121

Trends Retail Los Angeles Minneapolis 121

PYMNTS

JANUARY 29, 2019

For payments and commerce , there’s another uncertainty that hangs in the air: Will legal online sports betting keep going forward, despite a recent decision by the U.S. First, a review and update about the online sports gambling situation in the U.S. Now, at least eight states have some form of legal online sports betting.

Online 169

Online Las Vegas New Jersey Fraud 169

PYMNTS

JUNE 21, 2019

Retailers, too, have higher education on their minds. College is also a notable location for the rise of other retail innovation — including technology that is changing the QSR word, mobile order-ahead. Another hot retail trend that is also being honed on campuses is subscription retail. Mobile Innovation.

Retail 100

Retail Innovation Mobile Course 100

PYMNTS

MARCH 27, 2020

Guidance matters, in other words, and gauging how companies and their stocks are, and will, fare comes in part by mulling the guidance given on quarterly conference calls, in earnings reports, in Securities and Exchange Commission (SEC) filings and at conferences. That may portend a bit of bumpiness for retailers like Target.

Retail 131

Retail Conference Course Examples 131

PYMNTS

SEPTEMBER 27, 2019

Here’s a rule of thumb in brick and mortar retail: Out of stock, out of a sale. In retail, robots are making inroads bit by bit. It was retail that percolated to the top,” he said. Call it real-time capture of a retailer’s “state of shelf.”. One way to take stock of what’s in stock? Get ready for the rise of the robots.

Retail 120

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PYMNTS

JANUARY 4, 2019

Stepping into this world is vital for anyone serious about preparing a proper defense against online fraudsters in 2019. The 2018 holiday season has barely ended and it’s a good bet that retailers and payments players have yet to identify all the fraud that took place. Sure, that’s almost a cliché — know thy enemy. Criminal Rings.

Fraud 190

Fraud Online How To Course 190

PYMNTS

JUNE 19, 2018

We’re being tongue in cheek, of course. Fraudulent activity is 81 percent more likely to occur online than at the physical point of sale. The reality is, online I can go from store to store to store and can test the limits of that credit card in a very aggressive manner,” Mills said. Grab a piece of an ID and blam!

Fraud 138

Fraud Analytics Online Cards 138

PYMNTS

NOVEMBER 20, 2017

Over the course of his 97 years, Galbraith penned 48 books and thousands of essays on a variety of topics. Of course, the Amazon/Walmart rivalry has always made for good media sport. Amazon not only coined the term one-click checkout , but filed a patent for it in 1997 and secured it in 1999. Galbraith was a prolific writer.

Retail 137

Retail Mobile Online Cards 137

PYMNTS

DECEMBER 20, 2017

That’s a quote from department store maven John Wanamaker, illustrating a conundrum for retailers (and merchants in general): Namely, you’ve got to reach out to consumers if you are going to convince them to buy your wares. It is equally important to measure and iterate as the retailer continues to engage with its target audience.

Big Data 234

Big Data Retail Data Fraud 234

PYMNTS

JULY 20, 2017

According to a press release , these schools — available to Russian speakers only — offer six-week courses comprised of 20 lectures with five expert instructors. The course includes webinars, detailed notes and course material. And these criminals are going after a potentially lucrative market.

Study 124

Study Online Course Cards 124

PYMNTS

JULY 22, 2019

But we want to take a few minutes to talk about pop-up shops, and how those temporary but often lucrative retail efforts are shaping commerce — and being shaped by payments — and what could be coming next. Even so, the company has certainly not given up on physical retail. Riding Retail Trends.

Retail 108

Retail Honolulu Branding Trends 108

PYMNTS

DECEMBER 26, 2019

But before we shut the door on 2019, it bears taking a moment to note how much the world of retail has changed in the last year, a fitting capstone on a decade that has seen retail as the American consumer commonly knew it taken to the ground and rebuilt nearly from the foundations. More growth, of course.

Retail 135

Retail Branding Course Charlotte 135

PYMNTS

JANUARY 24, 2017

As more Americans reach for their mobile devices when making purchases, providers are looking for new ways to secure smartphones. And, over the course of the past month, several security providers rolled out new mobile phone protections, designed to help provide security in the booming mobile economy.

Security 100

Security Mobile Las Vegas Report 100

PYMNTS

DECEMBER 30, 2016

This year has been big for retail — big on change, innovation and some surprises along the way. Consumers flocked to online and mobile commerce , robots rose in food and consumer goods , and brick-and-mortar stayed relevant with retail experimentation — pop – ups , flash sales , store-in-store and showrooms.

Retail 123

Retail Online Customer Experience Trends 123

PYMNTS

FEBRUARY 15, 2019

There is no rule, of course, that those fees have to be passed onto customers, but that usually happens, as merchants try to protect their margins from increased card fees – which means the price of goods may also be on the precipice of an increase. It’s a fact that merchants, of course, do not love.

Cards 224

Cards Course Security Fraud 224

PYMNTS

JANUARY 14, 2020

As reported last year, the major networks – including American Express, Visa, Mastercard and Discover – said they would implement the EMV Secure Remote Commerce standard, with click-to-pay technology, with wide availability beginning in 2020. Click-to-pay is interoperable with the EMVCo tokenization and the 3-D Secure specifications.

New York 170

New York Security Cards Retail 170

CB Insights

FEBRUARY 13, 2020

As businesses and consumers become more comfortable using credit cards online, the proportion of US commerce that takes place online has steadily increased over the last 20 years. Specifically, the Collisons aimed to more seamlessly connect online businesses and payment processors, allowing more businesses to accept online payments.

Online 98

Online Company Retail Payments 98

PYMNTS

JULY 15, 2020

Merchants “have had to pivot, quickly, to an online presence,” noted Bayliss. The challenge has been magnified by broad swaths of consumers who had never before shopped online now embracing online commerce. Among the schemes du jour during the pandemic: phishing attacks , of course. Lying In Wait .

Fraud 250

Fraud Course Online Data 250

PYMNTS

JUNE 2, 2018

The phrase is also a familiar refrain in retail — sung by retailers when disappointing results come at the same time as a streak of unusual and unseasonable (aka lousy) weather. In Q1 of 2018, the cooler than usual spring/summer contributed to retailers posting less than stellar sales. According to the experts … sort of.

Retail 101

Retail Washington Regional Report 101

PYMNTS

OCTOBER 19, 2016

Out of the ever-growing list of things retailers have as priorities, stopping fraud — not selling more goods and services — has now claimed the online retailer’s top spot. That’s the finding of Forrester’s 2016 “State of Retail Payments 2016” report. Michael Reitblat , CEO of Forter , isn’t at all surprised.

Retail 100

Retail Fraud Customer Experience Data 100

PYMNTS

MARCH 27, 2020

So is online shopping, with urgency. In commerce, knowing (and verifying) who’s on the other side of a transaction can mean the difference between a retailer making a sale to a loyal customer or a fraudster. The gateway to all of this digitization running smoothly is, of course verification. So are vaccines.

Course 361

Course Mobile National Examples 361

PYMNTS

JULY 6, 2020

The retailer said it has received new financing commitments that will offer enough liquidity to fund it until the sale’s closing, according to an announcement. In addition, the retailer said new Authentic Brands Group LLC subsidiary ABG-Lucky LLC will buy all of its intellectual property assets. Houlihan Lokey Capital, Inc.

Branding 136

Branding Retail Groups Operations 136

PYMNTS

JUNE 5, 2020

In the United States alone, he noted, the eCommerce penetration rate rose from about 17 percent to about 27 percent over the course of the eight weeks or so of stay-at-home orders. Consumers are buying online products that they didn’t buy online before. Now, consumer preference is shifting toward digital payments.

Fraud 151

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PYMNTS

MAY 8, 2020

The first quarter of 2020 should have been business as usual — especially for the payments processors and financial services technology companies — the firms that keep commerce humming across offline and online channels. The coronavirus upended, well, everything, of course. Setting The Stage.

Report 245

Report Online New Jersey Conference 245

PYMNTS

FEBRUARY 24, 2016

When it comes to a retailer protecting its assets — digital and otherwise — the intrinsic assumption might be that the focus ought to look outward. But the reality is that the greatest security threat facing retail companies, according to a number of recent surveys, often comes from within. In a story posted yesterday (Feb.

Retail 100

Retail Fraud Survey Branding 100

PYMNTS

JUNE 9, 2020

Plus, retail dispute management firm Chargeback raised $6.6 JMP Securities, Oppenheimer & Co. JMP Securities, Oppenheimer & Co. Retail dispute management firm Chargeback announced Monday (June 8) that it has closed a $6.6 New Report: Home Closings Go Digital With Remote Online Notary Services. Lemonade Inc.,

Payments 130

Payments Retail Security Management 130

PYMNTS

FEBRUARY 23, 2018

As for Walmart’s buy online/pick-up curbside program for groceries, McMillon was much more verbose, noting that the program’s runaway success is pushing Walmart to double down on it – literally. We’ll lean in this year by nearly doubling the number of online grocery locations in the U.S.,” It will not be an area of unitary focus.

Retail 116

Retail America Course United States 116

PYMNTS

AUGUST 24, 2017

3D-Secure 2.0 In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. Of course, a streamlined user experience and mobile-first approach will encourage adoption, as well.

Security 102

Security CA User Experience Mobile 102