Remove Comparison Remove Customer Experience Remove Innovation Remove Online
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Are Online Resale Sites Rife With Counterfeits?

PYMNTS

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. Online Resale. Sales of counterfeit goods through online marketplaces are expected to hit $1.8 Social Media.

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Baidu: AI Exceeds Human Natural Language Comprehension And Open Source Could Make It Even Better

PYMNTS

In that context, Julia Li, director at Baidu Research Institute USA , told Karen Webster, the part for artificial intelligence (AI) to play is obvious: Make the customer experience much smoother and easier than before by stitching all of those discrete actions into something that is a smoother, “one-click” journey.

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High Revenues, Low Margins An Opportunity In X-Border Corporate Payments

PYMNTS

Consumers may secure the majority of payments innovation efforts, but when it comes to cross-border payments, the opportunity undoubtedly lies in corporate transactions. The next-highest category, consumer-to-business (C2B) cross-border payments, paled in comparison at just $54 billion.

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Mystore-E And An AI Assistant For Physical Retail

PYMNTS

When customers shop online, the retailer can know all kinds of things about them, like what they have bought before, how often they visit, what items they’ve perused during their most recent journey and what items they keep coming back to look at. Mystore-E recently secured $2.2

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Virtual Appointment Scheduling in Financial Services

Cisco

Many financial institutions are recognizing the opportunity to accelerate cross-channel strategies that further enhance digital channels, provide more convenience and flexibility, and improve the overall customer experience. And make no mistake, these goals include improving customer experience in retail branches as well.

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The Truth Is In The Data, Not The Mirror

PYMNTS

Finding a pair that fits her waist comfortably without needing to be hemmed six inches is a nearly impossible task even in a store, where she can try on pair after pair — let alone online, where she essentially has to guess whether the jeans will fit, and then go through the rigmarole of returning them if they don’t. Innovation Trajectory.

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How will the Apple Watch and other tech evolutions impact banking?

Abrigo

A recent American Banker article, “ Beyond Apple Watch: Banks Explore Apps for Other 'Things' ,” provided some additional insight to the ways in which banks, credit unions and their vendors are preparing for the day when everything is “smart” and connected online.

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