Bank Innovation

APRIL 9, 2018

EXCLUSIVE – Interested in the latest trends in payments, digital banking, blockchain technology, API, security, big data and all the other hot topics in the fintech space? Come join Bank Innovation’s Telegram Group.

Innovation 360

Innovation Big Data blockchain Trends 360

The Paypers

DECEMBER 4, 2020

ZSuite Technologies , a financial technology company offering digital tools that help small businesses and individuals automate collection of recurring payments and manage security deposits, has partnered with US-based BAC Community Bank (BAC).

Community Bank 44

Community Bank Community Digital Banking Financial Technology 44

Jack Henry

SEPTEMBER 16, 2021

Heidi Kassab, CEO of Cornerstone Community Financial (CCF) in Michigan, wasn’t thinking about a global pandemic when she decided to implement a secure, augmented chat solution. In fact, she wasn’t sure why her digital banking provider was so focused on building the new technology back in 2018. “[Ben

Michigan 179

Michigan Community Digital Banking Security 179

Banking Exchange

SEPTEMBER 22, 2021

Plus: Technology Credit Union hires chief credit officer, Guggenheim Securities expands consumer and retail investment team, and banking veteran joins Rochelle State Bank Management Feature Human Resources Feature3 Community Banking.

Digital Banking 78

Digital Banking Community Bank Resources Community 78

PYMNTS

MAY 28, 2020

In the May Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the challenges facing deployment of APIs amid the COVID-19 pandemic, new online initiatives from nationwide FI chains and community banks and the security challenges that are plaguing digital banking programs.

Community Bank 176

Community Bank Community Security Digital Banking 176

PYMNTS

MAY 28, 2020

Hispanic immigrants access digital banking services, according to a press release. Hispanic immigrants have access to actual banking services, the release states, citing an FDIC survey. Welcome Technologies is using Green Dot’s Banking-as-a-Service technology to create and optimize the features.

Mobile 248

Mobile US FDIC Survey 248

Independent Banker

NOVEMBER 30, 2022

As community banks grow, their vendor partnerships usually also do, which can lead to challenges with organization, data security and more. To address these issues, some community banks have turned to artificial intelligence. Greg Ohlendorf, First Community Bank and Trust. By Elizabeth Judd.

Management 91

Management Community Bank Community Data 91

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Financial Institutions, such as banks, have expended great effort to improve digital security, yet bad actors are multiplying and attacks have increased in scope and frequency. FICO Admin. Tue, 07/02/2019 - 02:45. by Sarah Rutherford.

Survey 52

Survey Fraud Digital Banking social media 52

Gonzobanker

JANUARY 4, 2024

In the spirit of New Year’s resolutions, here are three ways “Smarter Banks” will flip the customer experience (CX) script in 2024. #1 Personalized offers are presented in digital banking but are invisible to the contact center agent who has dramatically different product knowledge than their counterpart in the branch.

Customer Experience 120

Customer Experience Community Knowledge Base Tools 120

PYMNTS

NOVEMBER 18, 2020

It is also announcing a new partner in Daylight, a digital bank working with Visa and Fast Track to recreate a community bank concept digitally. And that means that we go to principally two partners, processors and now bank sponsors — and we certify this FinTech to be part of the Visa Ready program,” Angelos said.

Fintech 184

Fintech Community Community Bank Meeting 184

Independent Banker

AUGUST 31, 2022

So how do social payments fit in community banks’ long-term future? Social payments have taken today’s digital environment by storm. Those behaviors may pose a real threat to community banks. Super apps like PayPal have about $3 billion stored in their digital wallet, and Cash App by Square has well over $1.5

Capital 94

Capital Payments social media Community Bank 94

ABA Community Banking

OCTOBER 21, 2019

From simplified 10-step online account openings, to value-added robo-advising, to “certified digital bankers,” OceanFirst Bank delivers a new community banking experience. The post How One Community Bank Is Reinventing CX for the Digital Age appeared first on ABA Banking Journal.

Community Bank 49

Community Bank Community Online Customer Experience 49

PopularBank

OCTOBER 28, 2020

Popular is committed to meeting the needs of our customers and communities, guided by our 127-year legacy. We are confident that this repositioning will improve the performance of Popular Bank as we continue to meet the growing and diverse needs of our customers, employees and communities throughout our markets.”.

Puerto Rico 52

Puerto Rico New York Metro Community 52

Independent Banker

DECEMBER 31, 2022

Here’s how community banks can enhance their payments offerings. of banks’ revenues come from payments. Payments account for up to 30% of bank revenue, and that income stream is under attack. As 2023 kicks off, community banks can respond to today’s payments landscape by addressing five key trends.

Trends 140

Trends Payments Community Bank Texas 140

PYMNTS

JANUARY 27, 2021

We look at everything through the lens of our mission: to support the financial lives of our members and the communities we serve.”. Embarking On A Digital Transformation. The new features include a biometric voice authentication system intended to reduce the time spent waiting on hold and fortify security.

New Jersey 223

New Jersey Connecticut Fraud System 223

ZootBlog

FEBRUARY 12, 2016

How long should it take to add your spouse to your bank account? However, it took one full hour to accomplish this simple task at my local community bank where I have been a customer for more than a decade. It simply required the verification of two small deposits into the new account for security reasons.

Community Bank 63

Community Bank Community Technology ATM 63

Independent Banker

OCTOBER 31, 2021

How Americans bank has been changing for years, including how they start their banking relationships. Offering the ability to open an account online can be one way to reach customers who are unable to join your community bank in person. A recent McKinsey & Company report found that 15% to 20% of U.S.

Idaho 134

Idaho Community Bank Community New Jersey 134

PYMNTS

OCTOBER 4, 2019

For community banks and credit unions, their physical proximity to the small businesses they’re servicing is often pointed out as a major advantage these smaller players hold over the big banks, enabling these FIs to develop deeper relationships with their small to medium-size business (SMB) clients, anticipate their needs and establish trust.

Lending 152

Lending Community Bank US Community 152

Abrigo

MARCH 15, 2022

Recent research shows that even consumers banking exclusively with banks that have a physical, local location have digital banks on the radar, and they make up 62% of U.S. banking consumers. Three-quarters of these “traditionalist” consumers say they are aware of digital banks. Learn More. Learn More.

Online 195

Online Lending Survey Digital Banking 195

Gonzobanker

AUGUST 17, 2022

Digital Engagement Had Great Attendance and Extracurriculars. Digital banking provider Alkami acquired data analysis and marketing campaign management provider Segmint Digital banking and payments provider Bottomline was acquired by Thoma Bravo for $2.6B.

Fintech 184

Fintech Lending Software Compliance 184

PYMNTS

DECEMBER 19, 2019

Yet, each of these strategies to modernization is a double-edged sword, exposing a bank — and, thus, its partners and customers — to a new breed of fraud risks. PYMNTS’ latest Digital Banking Tracker examines the latest trends and initiatives from the banking community to continue pressing forward into the future of financial services.

Fraud 104

Fraud Payments Security Fintech 104

PYMNTS

APRIL 13, 2020

Consumers Think About the Key Issues Driving the Connected Economy explored a census-balanced sample of consumers who bank with legacy financial institutions (FIs) as well as credit unions (CUs), digital banks and even PayPal. We asked consumers to define banks, and they did so in much the same way, with 98.8

Digital Banking 154

Digital Banking ATM Community Bank Survey 154

PYMNTS

AUGUST 31, 2020

Some smaller entities or entrepreneurs may experience difficulties or even get denied when trying to secure loans from a larger financial institution. Leaning Into Community-First Lending.

Community 152

Community Lending Community Bank Innovation 152

Cisco

APRIL 12, 2022

Branches are a valuable component of your brand, a physical and visible symbol of safety and security of your money. According to PwC’s 2021 Digital Banking Consumer Survey, two in three customers find branches to be meaningful channel to interact with their bank and 35% say that they would not use a bank that doesn’t have a nearby location.

America 109

America Customer Experience Operations Survey 109

PYMNTS

MAY 27, 2020

For banks, the opportunity is there to cement the trust of their customers during uncertain times that have made individuals increasingly uncertain about personal health, job security, paychecks and even whether the money they have in the accounts is safe and sound.

Fintech 236

Fintech Innovation Digital Banking FDIC 236

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

PYMNTS

NOVEMBER 20, 2020

He said AI has enabled TCU to determine which members do not use their smart devices to make remote deposits, for example, which allows the CU to contact those members to let them know they have access to safe, secure check deposit options from home. “As Mixing Digital, In-Branch Banking Approaches.

Technology 253

Technology Indiana Michigan Tools 253

PYMNTS

JULY 19, 2017

Starling Bank is the latest of a string of banks in the U.K. The digital bank says it will be the first in the U.K. Customers of Starling will be able to load their payment cards into their digital wallet before the physical card comes in the mail. to offer in-app provisioning for Apple Pay.

Apple 100

Apple Virginia Florida Online 100

PYMNTS

OCTOBER 8, 2019

As Magnus Larsson, CEO of Majority , told PYMNTS in an interview shortly after the firm’s launch, no matter where they are from, where they work or how much they make, migrant workers all face a common problem in the United States: Financial services are not always easy to secure. For $5 per month, Majority members in the U.S. headquarters.

Community 126

Community United States Meeting Houston 126

Gonzobanker

SEPTEMBER 21, 2023

Digital: Pigskin Pick-Ups Bankjoy , a digital banking provider, had a funding round led by the Curql Collective Credit Union Service Organization. Finastra partnered with Glia for digital customer service. Core10 secured a Series B funding round led by Patriot Financial Partners with JAM FINTOP and the ICBA.

Fintech 103

Fintech Software Illinois Lending 103

Gonzobanker

AUGUST 24, 2023

High interest rates have forced many banks to pay more to retain deposits (often via brokered deposits), while many institutions have seen deposits flee to higher-yielding money market funds. Rising interest rates depress the value of low-rate securities and loans. Bond losses. Determining a new strategic focus.

Innovation 146

Innovation United States Industry Technology 146

PYMNTS

OCTOBER 8, 2019

As Magnus Larsson, CEO of Majority , told PYMNTS in an interview shortly after the firm’s launch, no matter where they are from, where they work or how much they make, migrant workers all face a common problem in the United States: Financial services are not always easy to secure. For $5 per month, Majority members in the U.S. headquarters.

Community 116

Community United States Meeting Houston 116

PYMNTS

APRIL 8, 2019

digital bank Monzo is set to raise new funds that could double its valuation to £2 billion, making it the second-largest FinTech startup in Britain. According to The Guardian , Monzo is close to securing £100 million from a new, unnamed American investor. million customers.

US 118

US Fintech Digital Banking Community 118

PYMNTS

DECEMBER 7, 2020

You’d be forgiven for thinking that, in banking, the deal is dead. NCR Digital Banking Senior Vice President and General Manager Doug Brown told Karen Webster there will be an acceleration of deal making on the other side of the pandemic, particularly as financial institutions (FIs) recalibrate and expand their digital efforts.

Google 282

Google Examples Regional Lending 282

Abrigo

MAY 11, 2020

Key Takeaways The coronavirus has propelled FIs and customers to embrace digital offerings Work from home schedules, sheltering in place, and urgent financial needs have changed customers' expectations of bank response times. COVID-19: A springboard to digital banking.

US 195

US Lending Community Technology 195

Cisco

OCTOBER 19, 2020

Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry. Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services.

User Experience 71

User Experience America Security Digital Banking 71

Independent Banker

OCTOBER 31, 2021

Offering digital lending isn’t about the bells and whistles. Community bankers tell us why. First State Bank & Trust in Williston, N.D., started developing its digital lending platform about three years ago—and the bank is really glad it did. “I’m Chris Jundt, First State Bank & Trust.

Lending 91

Lending Community Bank Community North Dakota 91