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3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient

The financial services industry must consider its customer experience game while also grappling with a sense of distrust from many communities due to systematic barriers, maintaining utmost accessibility due to the essentiality of the business, and the lack of financial literacy across the country. Trust and Transparency. .

Community 275
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Thawing the frozen middle (how to change the bank)

Chris Skinner

I sometimes think I’m too harsh on the financial community, with my continual banter about core systems change, lack of digital leadership, inability to see how critical digital is to their future and the impact FinTech is making on global financial structures.

How To 204
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Lindsay LaNore: Strategic training initiatives

Independent Banker

Aligning these factors is critical to a community bank’s success, and a great way to start doing that is by ensuring your professional development programs support your strategic goals. Yes, it’s essential to satisfy annual training requirements but, as one CEO recently remarked, we need to grow our own community bank leaders.

Training 140
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The 2022 GonzoBanker Awards

Gonzobanker

Hats off to Thomas Shara at Lakeland and Tony Labozzetta of Provident for architecting the new $25 billion super-community bank in New Jersey. Let’s see how this new scale allows for big investments in future innovation. Provident Financial Services, Inc. merges with Lakeland Bancorp. Bravo April!

Community 216
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Content and the Race to Stay Relevant in a Socially Distant World

Gonzobanker

Financial institutions must help digital-first buyers with meaningful content. Here’s how to do it. As The Financial Brand’s Steve Cocheo points out , poor digital sales are the result of weak content. There are over two dozen digital banking and origination providers in the market. Email us for a list.

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The 2023 GonzoBanker Awards

Gonzobanker

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. We are in awe. Seriously in awe.

Fintech 195
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Girl Scouts Get Their Digital-First Merit Badge

PYMNTS

“This season, our girls will continue to exemplify what the cookie program taught them — how to think like entrepreneurs, use innovative sales tactics, and pivot to new ways of doing business when things don’t go according to plan. It’s an outside-the-box take on baking up a better world, but one we will be happy to have. Billion.

National 166