PYMNTS

DECEMBER 28, 2020

Banks have been creating their own IT scripts and technology stacks for decades. They’re embedding payments within a specific workflow and have the opportunity to create seamless user experiences around payments. Cost is only one consideration. Where The Banks Are Focused .

Payments 215

Payments Innovation Software Fintech 215

Perficient

MAY 28, 2020

J oin our community for career tips, upcoming opportunities, and to keep up with all things Life at Perficient. More on How We’re Working with Pega Technology: Cloud-based business solution streamlines user experience and reduces costs. Grow your career as a Pega developer at a successful company with a great culture.

Leadership 467

Leadership Groups DC Management 467

Abrigo

MARCH 15, 2022

Improved Customer Experience. Strong customer acquisition is imperative for financial institutions looking to grow. In late February, for example, SoFi Technologies Inc. You might like this whitepaper: " Propel Growth and Profitability Beyond PPP with Technology ". What’s all the excitement about? Learn More.

Online 195

Online Lending Survey Digital Banking 195

PYMNTS

MAY 26, 2017

FUEL CYCLE equips businesses to engage with customers through gamification and gamified rewards, surveys, group discussions, live chats, etc. The data collected through these online communities gives brands the insights they need to make real-time decisions that serve the commerce king: the customer.

Branding 103

Branding Community Survey Data 103

Gonzobanker

JANUARY 17, 2020

Year one of the Tech Decade in Banking will bring no shortage of tension between technology investments and earnings targets. Community banks and credit unions do not fear each other. Here’s a great question for community bank executives: What would it take for your local competitors to fear you as much as a Top 5 player?

Customer Experience 126

Customer Experience Fintech Regional Cards 126

Insights on Business

MAY 8, 2019

IBM is keen to expand its community of sales performance management professionals so that people like you can benefit from the experience of learning from and networking with your peers. Across Europe, IBM will be both hosting and participating in a significant number of focused events over the next few months.

Meeting 96

Meeting Management User Experience Customer Experience 96

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. This group has a relationship with technology that has never been seen before … and when I say technology, I am talking about all components of technology.”. An Analogy. The middle-tier papers?

Innovation 155

Innovation Study Technology Millennials 155

PYMNTS

FEBRUARY 11, 2020

The future of eCommerce, and fraud prevention, is flipping the script from just stopping bad transactions to enabling personalized customer experiences. No matter how good a firm’s technology is, Sevounts said, without a sufficiently large field of data points, it won’t be able to do its job. Both are non-negotiable.

Fraud 146

Fraud Security Data Tools 146

Perficient

OCTOBER 19, 2020

There is a tremendous opportunity for a unified and consistent experience across almost all user devices with the various advantages and mature technology PWAs utilize. The end-user experience becomes much easier to keep consistent than across a myriad of touchpoint technologies. The Advantages of PWAs.

User Experience 309

User Experience Technology Software Mobile 309

Fintech Labs Insights

MAY 14, 2017

As part of our FinDEVr Feature series , which highlights some of the speakers you will see on stage at the event, we recently interviewed the developer community manager of one of the presenting companies, eSignLive by VASCO. From a technologist’s perspective, what’s unique and game-changing about your technology?

Community 15

Community Management Analytics Case Study 15

William Mills

MAY 11, 2016

Helping banks with customer retention by transforming data into knowledge about their customer’s engagement and key events on their journey. Race Data brought bank client on stage who is thrilled with the product, he also states that the technology gives context to bank call center employees as well. ^KT. Robert Armiak (CEO).

Video 40

Video Mobile social media Analytics 40

PYMNTS

OCTOBER 13, 2020

Because now it’s absolutely needed versus before it was just desired … the best treasury people talk to our customers about process.”. Technology, he added, is simply a way to support or augment new approaches to process. The end user experience is critical, too, he said, and must be seamless.

Fintech 190

Fintech Payments Customer Experience Examples 190

PYMNTS

DECEMBER 18, 2018

“Research shows that most big-box store customers think they know more about the products in the store than the people working there 83 percent of the time,” Jamison said. We are seeing retirement communities adopting voice because it is so easy to use,” Jamison said.

Retail 140

Retail Millennials Online User Experience 140

ZootBlog

JANUARY 7, 2016

Consumers’ use of technology—from mobile to wearables—is driving change across many industries as businesses adapt to how their customers want to engage with them. It enables banks to place their customers at the center of the business, focus on digital channels and the user experience, and develop an omnichannel strategy.

User Experience 79

User Experience Security Community Innovation 79

Banking 2020

MARCH 12, 2015

Some technology buzzwords become so embedded in the lexicon they reach cliché status at warp speed. As financial services providers and financial institutions, we’re not really in the business of technology—it enables what we do, but it’s not what we do. It’s a boon for the user and a nightmare for the in-house IT folks.

ATM 40

ATM Retail Mobile Atlanta 40

PYMNTS

JUNE 17, 2016

Large POS acquirers that support the physical world have left the user interface to the hardware/POS vendors. In the online world, the payment technology plays a more direct role in delivering an optimal user experience at checkout. That was OK when all a consumer did was swipe her card at a terminal on a counter.

Retail 100

Retail Online System Strategy 100

Fintech Labs Insights

JANUARY 19, 2017

There are few challenges greater for FI than turning massive amounts of customer data into valuable insights on how to serve those customers better. “Everybody today seems to be focused on customer experience, and giving your customers whatever they want. ” Liferay Sr. Pictured: Henry Nakamura, Sr.

Data 12

Data Customer Experience User Experience System 12

Fintech Labs Insights

JULY 22, 2015

Apex Clearing will explain its cutting-edge financial services platform and how online brokerage firms and FinTech groups can grow their businesses by leveraging our technology. Why it’s a must-see: Apex will demonstrate the speed and simplicity through which customers can open accounts, fund them, and place trades.

San Francisco 12

San Francisco Video Fintech Data 12

CB Insights

MAY 15, 2019

DBS launched its Singapore innovation lab to break out of its “traditional banking mindset to think, behave, and deliver more like a technology company,” according to Neal Cross, chief innovation officer. Fidelity — Fidelity Center for Applied Technology (FCAT) and Fidelity Labs. Founded: 1999 and 2005.

Innovation 78

Innovation blockchain Technology Groups 78

Gonzobanker

DECEMBER 19, 2016

Instead we need to pay serious attention to how technology is changing strategy in our industry and develop gritty tactics to address this shift. So it’s time to light a fire, grab a big tumbler of Scotch and rest up for a busy 2017 as you experience one of the holiday’s greatest traditions: the annual GonzoBanker Awards.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Instead we need to pay serious attention to how technology is changing strategy in our industry and develop gritty tactics to address this shift. So it’s time to light a fire, grab a big tumbler of Scotch and rest up for a busy 2017 as you experience one of the holiday’s greatest traditions: the annual GonzoBanker Awards.

Utah 60

Utah System Community Marketing 60

Fintech Labs Insights

SEPTEMBER 1, 2015

ArcBit aims to lever Bitcoin and Blockchain technology to connect you to the global Internet economy. Authy delivers proven fast-to-implement, highly scalable and reliable 2FA with an intuitive user experience and a powerful API. Using cutting edge technology, Auvenir is setting the new standard in compliance and assurance.

Company 12

Company Software Analytics Mobile 12

CB Insights

DECEMBER 14, 2017

We identified four larger areas where these companies set themselves apart — in design, how they launch, the customer experience they build, and how they market themselves — and found that they had stories to tell in all of these categories. Build a better customer experience: How to build an end-to-end brand.

Video 78

Video Branding Company Strategy 78