Community Customer Experience Millennials Retail 
Jeff For Banks
JULY 5, 2022
Then came this bubble generation they named millennials. Ever call your millennial child only to get a text back asking "what?" There is a fintech firm, SoFi, that was born in 2011, that focuses on millennials financial needs. Because that is what millennials needed at the time. We can ignore millennials no more.'
Celent Banking
MARCH 16, 2015
This last week the American Banker Retail Banking Conference 2015 was going on in Austin, TX. The conference was full of community bankers discussing evolving business models and the pressures its placing on their ability to gather deposits. Customer centricity is forcing a convergence of traditionally segregated value propositions.
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PYMNTS
MARCH 12, 2019
For physical retail, and department stores in particular, it’s both the best of times and worst of times. The headline topping the news this week was that, in 2019, more than 4,800 retail locations have or will close. certainly don’t make for compelling reading for retail executives.
Independent Banker
AUGUST 26, 2015
Today, many community banks are exploring how to “go paperless”—whether for cost reasons, a better customer experience or a deliberate outreach to a younger, technology-oriented demographic. Easier access and affordability of digital signature creates an opportunity for growth-oriented, competitive community banks.
PYMNTS
SEPTEMBER 12, 2018
To enable them to offer the right unique and customized experiences, Fixers wants to get to know its customers when they join the site. During customer onboarding, the platform asks around 30 different questions to find out what travelers like and how much they want to spend on their experiences.
Gonzobanker
DECEMBER 20, 2019
Mark Turner, Executive Chairman of the Board, WSFS Bank – We have to give the nod to an early 2019 retirement of Turner, who had one hell of a run in 12 years at the helm of a great community and wealth bank. It was always clear how much Jones loves his credit union, his team and his community. So many miles to go, retail bankers!
Gonzobanker
FEBRUARY 7, 2018
Sarver grew Alliance from a small $700 million community bank acquisition to a $20 billion powerhouse in less than 15 years. As Kirk Wycoff, Managing Partner from Patriot Financial Partners pointed out: 50% of a mid-size commercial bank’s deposits are retail. Source: Federal Reserve. Commercial Real Estate. 3: Business Model.
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