Independent Banker

JANUARY 31, 2023

Digital media gives community bankers a platform for advocacy, and ICBA’s Virtual Advocacy Primer details how you can put it to work. How can a community banker best connect with a member of Congress? So, how can you take advantage of this reinforced media connection? What’s your end goal? lighting and sound.

social media 103

social media Meeting Community Community Bank 103

Abrigo

MARCH 6, 2017

The ABA has a new report out on how banks are using social media, and much of the report focuses on using Twitter, Facebook, LinkedIn and the like to boost customer service, make connections in the community and recruit staff. 14) @News_CUInsight – CUInsight is an independent source of news on the credit union community.

social media 150

social media Lending Community Community Bank 150

Independent Banker

OCTOBER 1, 2022

By identifying the preferred banking and spending habits of different generations, scammers can tailor how they reach their targets. We look at community banks’ options for fighting this type of crime. By Katie Kuehner-Hebert. Reports about fraud losses: Millennials vs. people 40+. Brandon Koeser, RSM US LLP.

Fraud 133

Fraud social media Millennials Examples 133

Banking 2020

SEPTEMBER 23, 2014

Question: Community branch, personal service, mobile banking—which is the odd one out? For some time now, there have been discussions about the future of community banks in the age of digital banking. By contrast, the very idea of digital communication seems cold and distant and impersonal. Answer: None.

Community 55

Community social media Community Bank Big Data 55

Independent Banker

OCTOBER 14, 2014

A status update on banks and social media. According to a statistic released as part of the ICBA 2014 Top 50 Community Bank Leaders in Social Media, nearly 2,500 banks have a Facebook or Twitter presence, and the numbers continue to exponentially grow. .* It is no wonder banks are joining in.

social media 88

social media Risk Management Compliance Community Bank 88

Independent Banker

OCTOBER 29, 2014

And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. This is really the moment for community banks to show that they’re a fit for millennials.

Millennials 110

Millennials Community Bank social media Community 110

Social Assurance

OCTOBER 1, 2021

Whatever it is, community heroes are constantly leaving their mark. From supporting small businesses to uplifting employees, here’s how Community Heroes Empower, Ignite, and Enable their communities: Empower. Community heroes empower local businesses. “ Loans provide an opportunity for community bankers to connect.

Community 15

Community Community Bank social media Branding 15

Independent Banker

NOVEMBER 13, 2014

And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. This is really the moment for community banks to show that they’re a fit for millennials.

Millennials 87

Millennials Community Bank social media Community 87

Gonzobanker

APRIL 3, 2019

According to a recent study by Ellie Mae, 92% of all home borrowers research online before applying. Focus on digital marketing and social media , supplemented with physical outreach to drive digital , such as enhanced contact centers, bank-at-work programs, trade shows, art exhibits and other outreach.

social media 122

social media Exercises Millennials Training 122

Independent Banker

SEPTEMBER 30, 2021

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. But for most community banks, building a trustworthy brand isn’t a conscious effort. billion-asset community bank. Build your community.

Community 139

Community Community Bank social media Security 139

Independent Banker

NOVEMBER 25, 2015

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. billion-asset, 85-branch community bank based in Rockland, Mass., is not typical.

Innovation 70

Innovation Community Bank social media Community 70

PYMNTS

JUNE 14, 2019

However, in the 2019 Retail Banking Report, a study by Reputation.com that analyzed online data relating to retail banking locations for 23 major U.S. banks, the banking industry was found to be lacking. The low score for retail banks is due to factors like star ratings, which equaled 2.8

Retail 103

Retail Study Online social media 103

Independent Banker

MARCH 15, 2015

Increasingly, more digitally connected consumers are saying yes to that question with their community bank. Some even assume their bank will interact with them however and whenever they want. For many community banks, telephone calls still generate the highest volumes of customer service interactions.

Community Bank 70

Community Bank Community Operations Retail 70

Social Assurance

OCTOBER 10, 2017

Establishing yourself as the community bank is a process. Other insights are available covering topics such as donations, community drives, marketing and more. The crowded online realm makes it hard to stand out. Capitalize on this fact by creating social media friendly content.

Community Bank 12

Community Bank Community social media Study 12

Social Assurance

OCTOBER 10, 2017

Establishing yourself as the community bank is a process. Other insights are available covering topics such as donations, community drives, marketing and more. The crowded online realm makes it hard to stand out. Capitalize on this fact by creating social media friendly content.

Community Bank 12

Community Bank Community social media Study 12

Long Lasting Ideas

FEBRUARY 2, 2015

While much of the advertising dollar goes to the prized 18-to-35 demographic, Bill Murtha’s recent post on mature adults gives powerful witness as to why marketing to mature adults is critical, especially for community banks and credit unions. 65 percent of those online make purchases because of e-mail. *35 Cars and boats.

Meeting 40

Meeting Marketing social media Community Bank 40

Social Assurance

JULY 2, 2020

Communities will come together to celebrate and strengthen the bonds that hold them together (with social distance of course). Financial brands maintain and build upon this sense of unity throughout the year – providing the sparks that shine a light on their communities. Give Back at a Distance. Look Internally.

Community 15

Community Branding social media Examples 15

Independent Banker

MARCH 15, 2015

Jaded by a lifelong exposure to slick media campaigns by high-powered corporate interests, millennials trust individuals more than organizations. But do community banks know the unwritten rules of successfully engaging with millennials? that analyzes financial demographic trends.

Millennials 70

Millennials Community Bank Community social media 70

Independent Banker

FEBRUARY 24, 2015

Jaded by a lifelong exposure to slick media campaigns by high-powered corporate interests, millennials trust individuals more than organizations. But do community banks know the unwritten rules of successfully engaging with millennials? that analyzes financial demographic trends.

Millennials 70

Millennials Community Bank Community social media 70

Gonzobanker

OCTOBER 13, 2020

This fast pace has banks and credit unions contemplating how they can compete in this mobile “arms race” and what unique value smaller institutions can bring to the table. . With megabanks spending billions on digital investments each year, regional and community bank executives understand they cannot compete on resources.

Strategy 158

Strategy Digital Banking Digital Strategies Mobile 158

Gonzobanker

DECEMBER 22, 2020

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. And how did community banks and credit unions respond to the COVID craziness? Bad things about the banking industry. The Tiny Bank that Did It Award UBank of Texas.

Idaho 183

Idaho Community Industry Strategy 183

Long Lasting Ideas

FEBRUARY 16, 2016

For the first time, online local advertising is expected to overtake all local analog media. In fact, Borrell predicts that online local advertising is expected to grow by 36.9 Advertise and promote a webinar using social media aimed specifically at entrepreneurs on how to create a small business and how your bank can help.

social media 40

social media Community Tools Strategy 40

Long Lasting Ideas

JANUARY 5, 2015

As the years passed a kid who opened a savings account at 10 opened a checking account or a student loan at the same bank before heading off to college at 18. In the age of Apple Pay, Google Wallet, and online banking, the old assumptions are shattered. Conservative bankers might dismiss social media. Don’t.

Marketing 40

Marketing Millennials Community Bank social media 40

Jeff For Banks

JUNE 2, 2023

Although community banks did not lend to sub-prime borrowers in any meaningful way, did we participate? In many respects, community banks were caught in the cross-fire through the purchase of those mbs instruments – and subsequent trial through public sentiment. We were concerned about the panic.

FDIC 78

FDIC Community Bank Regulation Lending 78

Long Lasting Ideas

JANUARY 19, 2015

Do you have testimonials on your web site and reviews on directories and social media sites for your customers and prospective customers to see? What’s also important in this research is the second highest form of trust where 70 percent of consumers say they trust consumer opinions posted online. Pros and Cons of Reviews.

Marketing 40

Marketing social media Online Marketing Strategies 40

Social Assurance

APRIL 17, 2020

While you may not be able to see most of them in person, it’s possible to provide value and connect with them online. Here are a few ways you can still be social at a distance. Customers can use social media to find the most up-to-date information on your services. Download Our Free Social Media Graphics.

social media 15

social media Marketing Community Community Bank 15

Gonzobanker

FEBRUARY 6, 2017

Bots are hot, and the application of chatbots to banking (i.e., botification) produces numerous articles in the press and on social media every week. The percentage of banks and credit unions that: 1) have a website, 2) provide online banking, 3) offer online bill pay, and 4) enable mobile banking is astronomically high.

social media 60

social media Technology Survey Data 60

Gonzobanker

FEBRUARY 6, 2017

Bots are hot, and the application of chatbots to banking (i.e., botification) produces numerous articles in the press and on social media every week. The percentage of banks and credit unions that: 1) have a website, 2) provide online banking, 3) offer online bill pay, and 4) enable mobile banking is astronomically high.

social media 60

social media Technology Survey Data 60

Social Assurance

JULY 20, 2017

Then it hit me, I just placed an extreme amount of personal trust on strangers that I selected based on their online profiles. Our phones and those online reviews can give us a false sense of security. Our phones and those online reviews can give us a false sense of security. Regularly communicate this with your customers.

Millennials 21

Millennials Compliance social media Security 21

Banking 2020

NOVEMBER 27, 2015

When we’re online, we can go anywhere, and surely do. That’s why digital capabilities have revolutionized every industry from retail and healthcare to banking—if the same services can be had from half a world away, and for a lower cost, why not avail of them? Some online-only startup, with operations based overseas?

Millennials 40

Millennials Survey social media Online 40

Social Assurance

JANUARY 27, 2020

It’s possible to find niches in your community that you can solve. Embrace Digital Marketing and Social Media Advertising. Startups know that in order to compete with established brands, they often can’t allocate much of their budget toward traditional media.

Fintech 15

Fintech Marketing social media Community 15

South State Correspondent

MAY 18, 2022

Ask almost any community banker, and they will tell you their value proposition around their bank revolves around service. They are local, they are close to the customer, and they have limited bureaucracy are all factors that get brought up as to why the bank can deliver on its promise. Solving Problem Resolution Issues.

social media 195

social media Training Customer Experience Community Bank 195

NCR

MAY 26, 2016

The study, which encapsulates the findings of a research initiative analyzing the digital sales capabilities of the largest banks in the US, UK and Australia, found that only 17% of 218 business banking products in the 10 largest retail banks in the U.S. can be applied for online. But there’s a broader issue at stake.

social media 53

social media Resources Innovation Course 53

Social Assurance

JULY 1, 2014

recently did a study where we looked into how many banks & credit unions were on social media. What we found was that there were 1,776 banks/1,947 credit unions on Facebook while there were 706 banks/995 CU’s on Twitter. What if social media is a fad? Social is not a fad.

social media 22

social media Handbook Community Tools 22

Independent Banker

AUGUST 25, 2016

to boost your community bank’s. social media presence. With the average individual spending 100 minutes on social media each day, it’s entirely possible for community banks to share some of that screen time. 2016 IB Social Media Leaders. View 2016 IB Social Media Leaders here.

social media 70

social media Community Bank Community Video 70

South State Correspondent

APRIL 3, 2023

While there have always been problems in banks’ asset-liability models (ALM) and liquidity stress test models, the current environment exacerbates this problem. As a result, most banks are overestimating their liability sensitivity and, thus, their deposit value. This reduces the duration of these non-maturity deposits.

social media 195

social media Community Bank Analysis Training 195

William Mills

MAY 11, 2016

Chip card reader for when customers are shopping online to improve security. Integrate with any online merchant site. Customers can store all of their online profiles in one secure location to improve user experience. ^KT. The account has a tie into social media and sharing. Retail for a piece.

Video 40

Video Mobile social media Analytics 40