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Regional, Community Banks Face Digital Challenges Post-Pandemic

Banking Exchange

Greenwich Associates reports widening gap in digital investment between national and regional banks Community Banking Feature3 Feature Technology Retail Banking Covid19 PPP Customers Tech Management Mobile Online.

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Community Banks Call for Rules Upgrade on Larger Rivals

Banking Exchange

Biggest regional banks should be held to same standard as the largest national institutions, says ICBA Community Banking Feature3 Feature Retail Banking Compliance Compliance/Regulatory

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How To Do Better Against National Bank Lending Competition

South State Correspondent

Who the competition is, what the lending competition is offering, their delivery channels, and service levels can help community banks differentiate their services and enhance their competitive advantage. Analyzing the competition can also help a bank be realistic about which products it can sell and at what price.

National 195
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Big Banks Outperform Regions in Mobile Apps, Says Survey

Banking Exchange

Bank of America ranks highest in banking mobile app satisfaction, reports JD Power Retail Banking Feature Lines of Business Technology Mobile Online Tech Management Feature3 Community Banking Consumer Compliance Customers.

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Major Core Vendors Are Failing Regional Banks

Gonzobanker

Rapid consolidation in the banking industry is creating a growing band of regional banks that find themselves stuck in a solution provider market that isn’t fully capable of serving them. As banks have consolidated, so have the technology partners serving them.

Regional 107
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Banks Outpace Credit Unions in Customer Satisfaction Levels

Banking Exchange

Regional and community banks received high ratings from customers, while national banks, and super-regional banks trailed behind Community Banking Feature3 Feature Customers Retail Banking.

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10 Lessons From The Small Business Banking Conference

South State Correspondent

Every Bank Has a Certain Level of Small Business Banking Channel Confusion While few said it, almost every major bank implied some level of channel confusion with small business banking as it overlaps with retail, commercial, and specialty lines of business. However, this was the most common structure.