PYMNTS

MARCH 26, 2020

To regain some of that ground, Connie Davis, senior vice president at FIS , told PYMNTS in a recent interview, FIs — particularly credit unions (CUs) and community banks — must transform the way they think about digital offerings and connected experiences. That means they can compete more effectively against digital-only competitors.

Community 247

Community Community Bank Mobile Cards 247

PYMNTS

OCTOBER 6, 2020

“Nobody wants to go into bank branches, nobody wants to touch cash anymore, and people are increasingly comfortable living their lives through their phones,” Britt said, per CNBC. “We We’re a mobile app, and that’s how we deliver our services.”. billion people – will likely be using online and mobile banking services by 2024.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

JULY 31, 2017

. -14% of SMEs using a large global bank have switched providers in the last year, while even more told FIS they are considering doing so in the next year. and Europe are looking at switching banks to access more high-tech services, like faster payment capabilities. -48%

Survey 112

Survey Community Bank Community Regional 112

South State Correspondent

APRIL 19, 2023

For example, while banks in the Southeast and Mid-Atlantic regions of the U.S. Some small banks, for example, do nothing more than have their CEO call the largest depositors twice per year to check in and thank them. This is one of the great mysteries of community banking.

How To 195

How To Examples Resources Community Bank 195

PYMNTS

OCTOBER 22, 2019

This developing world of payments and the fierce competition offered by non-traditional providers of financial services presents big challenges to smaller and community banks – those financial institutions (FIs) with less than $10 billion in assets. That brings [smaller] banks an immediate string of deposits,” Good said.

Community Bank 116

Community Bank Community Operations Leadership 116

PYMNTS

APRIL 16, 2019

The MOU dictates that the banks will train FinTech startups with an eye on cross-border transactions. Deputy Managing Director of MAS Jacqueline Loh said the relationship demonstrates a FinTech that may extend to other countries in the ASEAN region. The Fed And FinTech Firms.

Fintech 211

Fintech San Francisco National Innovation 211

PYMNTS

JULY 16, 2019

Banks and credit unions looking for safer and more efficient digital and mobile services for debit and credit cards can now turn to the cloud. Ondot said its 4,000 banks and credit unions will see faster and easier upgrades while also gaining access to the latest innovations and functionality.

Innovation 128

Innovation Compliance User Experience Cards 128

PYMNTS

JUNE 18, 2018

percent decline in shares at large banks , coinciding with a 7.8 percent increase in shares at mid-cap regional banks and a 12.1 percent share increase for community banks, suggest that large FIs are losing out to smaller competitors, per CNBC reports last week. Big banks’ loan portfolios increased by 3.1

Lending 112

Lending Community Bank Regional Community 112

Tech and Finance

JULY 13, 2016

Regional and mid-tier banks face an uphill battle on the digital front, but have advantages they can capitalize on with some focus and determination. Alarm bells are sounding in boardrooms of regional and mid-tier banks across the U.S. Mobile Banking Functionality Benchmark. Or at least they should be.

Regional 28

Regional Mobile Millennials Study 28

PYMNTS

JULY 27, 2016

The edge mid-sized and community banks have historically had on the big guys is that they put a face to banking. Today, though, FinTech has changed the game, and new customer demands could be taking away community banks’ leg-up on their largest peers. Power report on retail banking in the U.S.,

Regional 100

Regional Community Bank Community Study 100

PYMNTS

MAY 3, 2018

The company’s 2018 PACE (Performance Against Customer Expectations) Report, published on Wednesday (May 2), found large financial institutions (FIs) are vulnerable to losing their small business customers, which tend to experience greater satisfaction levels at regional and community banks. and the U.K. and more in the U.K.,

US 100

US Community Bank Community Survey 100

South State Correspondent

JANUARY 4, 2023

Projects of this scope could include – moving to a real-time core system, digitizing loan production, expanding mobile account opening, or consolidating business process platforms to a Salesforce, Service Now, Workday, or similar. As a result, national banks are eroding the customer base of the community bank. Conclusion.

Community Bank 195

Community Bank Capital Lending Training 195

Cisco

JANUARY 10, 2023

Whether a community bank or a credit union, regional insurer, or multi-national financial institution, cross-functional engagement with champions, key influencers and ultimate decision-makers also helps to eliminate silos inherent in the financial services industry. Cybersecurity Readiness Assessment.

Digital Strategies 174

Digital Strategies Strategy America Innovation 174

PYMNTS

JANUARY 8, 2019

The increasing reliance of payments and commerce on mobile devices renders location another important tool in making the three pillars of the customer relationship satisfying and relevant. Kennedy International Airport and having a prompt appear on his mobile phone for a “cigar store near the airport,” he said. “It Cigar Experience.

Cards 140

Cards Software Regional Data 140

Independent Banker

JULY 30, 2015

With a consultative approach, I ensure members’ needs are being met through our eight regional offices,” he says. Community Bank Career Center. The ICBA Community Bank Career Center is the community banking industry’s resource for online employment connections. Community Bank Locator.

Resources 70

Resources Tools Community Bank Community 70

Independent Banker

DECEMBER 13, 2015

Deciding which mobile features and functions to offer. Certain mobile functions and features are essential to the success of a community bank’s mobile banking offerings. Newfangled mobile capabilities could help community banks stand apart from their competitors. By Katie Kuehner-Hebert.

Community Bank 70

Community Bank Boston Community Iowa 70

Independent Banker

NOVEMBER 24, 2015

Deciding which mobile features and functions to offer. Certain mobile functions and features are essential to the success of a community bank’s mobile banking offerings. Newfangled mobile capabilities could help community banks stand apart from their competitors. By Katie Kuehner-Hebert.

Community Bank 70

Community Bank Boston Community Iowa 70

Gonzobanker

OCTOBER 13, 2020

Smaller banks and credit unions can bring unique value to the mobile ‘arms race.’ marketplace have made significant investments in their mobile applications centered around improving the client experience. Mobile app store ratings have gone from an average of 4.2 Integrate feedback with app stores reviews.

Strategy 156

Strategy Digital Banking Digital Strategies Mobile 156

Gonzobanker

JANUARY 17, 2020

California CCPA), it’s hard to imagine just how far techies will be able to upend the nuts and bolts of the banking industry. Community banks and credit unions do not fear each other. Here’s a great question for community bank executives: What would it take for your local competitors to fear you as much as a Top 5 player?

Customer Experience 126

Customer Experience Fintech Regional Cards 126

Abrigo

MAY 20, 2015

When the Apple Watch hits retail shelves within the next few weeks, chief technology officers and developers at financial institutions will be working to make sure that their mobile app translates to the latest wearable tech. Other tech updates in banking aim to make their customers’ experience more personal and convenient.

Apple 150

Apple Comparison Mobile Innovation 150

American Banker

OCTOBER 11, 2016

Large banks are outpacing community banks in deposit gathering because new liquidity rules make deposits more valuable to the biggest banks, mobile banking has been a deposit magnet for the heavyweights, and regional and midsize players hold certain advantages over smaller rivals, too.

Community Bank 28

Community Bank Regional Community Mobile 28

American Banker

OCTOBER 11, 2016

Large banks are outpacing community banks in deposit gathering because new liquidity rules make deposits more valuable to the biggest banks, mobile banking has been a deposit magnet for the heavyweights, and regional and midsize players hold certain advantages over smaller rivals, too.

Community Bank 28

Community Bank Regional Community Mobile 28

American Banker

JULY 14, 2016

JPMorgan posted strong gains in consumer deposits and mobile users, and other big banks are expected to do the same. It could be a sign that megabanks are indeed stealing market share from regional and community banks.

Regional 28

Regional Community Bank Community Mobile 28

Ublocal

APRIL 6, 2023

With many pandemic-related food relief programs ending—including increased SNAP benefits and free school lunches —as well as rising inflation and food costs , the risk of food insecurity for residents across our region is ever-growing. It’s also something that we can all work on together to eliminate.

New Hampshire 52

New Hampshire Vermont Community Regional 52

Independent Banker

NOVEMBER 25, 2015

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. billion-asset, 85-branch community bank based in Rockland, Mass., is not typical.

Innovation 70

Innovation Community Bank social media Community 70

PYMNTS

FEBRUARY 1, 2019

Early Warning said that 85 percent of the FIs that are part of the Zelle network “are regional and community banks, or credit unions with assets less than or equal to $10 billion, while 77 percent of participants list assets less than or equal to $1 billion.” The average Zelle transaction amount stands at $258.

Cards 179

Cards Payments Mobile Operations 179

Independent Banker

DECEMBER 28, 2015

Robert Clark, executive vice president at Adirondack Bank in Utica, N.Y., I watched her win the bronze medal and thought, ‘Wow, she would be a perfect spokesperson for our bank,’” recalls Clark, explaining that the bank had just launched a new mobile app called ADK On The Go. Robert Clark, Adirondack Bank.

Nevada 70

Nevada Regional New York Marketing Strategies 70

Independent Banker

APRIL 28, 2016

The Houston region has seen substantial layoffs, and the daily headlines predict more will be announced. In fact, huge expansion projects are now underway across our region. What is HomeTown Bank doing in your marketplace? We are staffed by 100 employees, who are very involved in their communities.

Dallas 131

Dallas Texas Houston Community 131

Banking 2020

OCTOBER 30, 2014

Dianne shared insight on Banner Bank’s recently redesigned website and new marketing initiatives to further their approach as a “ super community bank.”. Dianne Larsen, Banner Bank. What is new about your online and mobile banking experience? . What makes Banner Bank unique?

Community Bank 95

Community Bank Branding Marketing Mobile 95

Celent Banking

MARCH 16, 2015

It´s not about doing everything from every channel—it´s about optimizing the customer experience across the variety of methods used to interact with the retailer (or bank). Community banks differentiating from large institutions : This was a common thread running throughout the presentations. Presenters proposed some solutions.

Conference 100

Conference Retail Community Community Bank 100

PYMNTS

JULY 25, 2017

When you are talking about smaller [community] banks, regional banks and credit unions, there just aren’t the in-house resources to build their own digital lending solutions for products such as private student loans, student refinancing and home improvement loans.”.

Lending 100

Lending Community Bank Millennials Community 100

Gonzobanker

MARCH 23, 2020

Cornerstone Advisors has been a broken record telling the story of a community banking industry that’s falling behind in online and mobile capabilities. Their investments in digital channels have paid huge dividends and made community banks appear archaic to many consumers.

Community Bank 122

Community Bank Tools Case Study Online 122

American Banker

MAY 14, 2020

They’ve processed emergency-relief loans late into the night, coached customers unfamiliar with mobile banking and made house calls to elderly account holders. Often overlooked in narratives about essential workers, branch and call-center employees are responding to challenges posed by the COVID-19 crisis.

Mobile 100

Mobile Regional Community Bank Community 100

PYMNTS

DECEMBER 14, 2017

Perhaps in the early days of digital banking and mobile apps, innovative technology was a “nice to have,” but that is no longer the case. It is important to note that 214 banks, excluding the top 25, participated in the Bank Innovation Readiness Index survey. Not innovating is not an option. Methodology.

Innovation 162

Innovation Branding Payments Survey 162

Gonzobanker

APRIL 14, 2015

Looking around online, the closest competing offers I found were $300 from a couple of regional banks, but none from community banks or credit unions. I also noticed online that OnDeck was alongside Wells Fargo and Bank of America in the Top 5 search rankings for business loans.

Marketing 60

Marketing Community Bank Branding Community 60

American Banker

MAY 2, 2016

Silicon Valley is investing in a startup that seeks an old-fashioned bank charter. Warburg Pincus, which has plenty of experience investing in community banks, is leading an investment round in Varo Money, which is developing a mobile-banking app. Yes, you read that correctly.

Bitcoin 28

Bitcoin Community Bank Fintech Community 28

NCR

MARCH 7, 2016

It’s a symbol of the past, a relic, a lumbering dinosaur crushed by modern advances like mobile technologies. No one denies that online and mobile tools—particularly the deluge of apps that banks have developed and released—have changed many customers’ interaction with the local retail outlet.

Study 40

Study Mobile Comparison Online 40