Independent Banker

AUGUST 31, 2022

ICBA’s Bank Security Institute offers critical incident response strategies to keep your physical branch location safe. The pandemic forced industries to accelerate their adoption of digital applications, and community banking was no exception. Held in Bloomington, Minn.,

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PYMNTS

SEPTEMBER 14, 2017

In a press release , ICBA Bancard said with the partnership, CardinalCommerce will provide its data-driven consumer authentication solution, which helps reduce online fraud for ICBA Bancard client banks. “As Taking steps now to protect your community bank and customers is more important than ever.

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CFPB Monitor

OCTOBER 5, 2022

The final RULE is substantially similar to the proposed rule issued in 2021 and requires online (card not present) debit card transactions to be enabled for processing on at least two unaffiliated payment card networks. See the banking industry group February 1, 2022 letter to the Federal Reserve on behalf of the community banks.

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Independent Banker

SEPTEMBER 30, 2021

The number of money mule schemes affecting community banks is increasing, in part because of the pandemic. Here’s how two community banks are protecting their customers from falling victim to fraud. More and more community banks are having to deal with money mule schemes targeting unsuspecting customers.

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PYMNTS

AUGUST 21, 2020

Community banks and credit unions are feeling the pressure to boost their digital card services or risk losing customers to megabanks and digital challengers, Ondot Systems ’ Chief Strategy Officer Todd Lesher told PYMNTS in a recent discussion. It’s a story told by the data itself, Lesher said. Square announced $1.3

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Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. So how are retail banks meeting this challenge?

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Independent Banker

JANUARY 31, 2022

The FedNow Service is launching in early 2023, giving community banks about a year to plan. Here’s how community bankers, payments experts and fintech vendors suggest using the time to prepare. With less than a year until the scheduled launch of the FedNow Service, community banks are still awaiting updates on specifics.

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Community Bank Community Resources Fraud 91

PYMNTS

MAY 28, 2020

In the May Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the challenges facing deployment of APIs amid the COVID-19 pandemic, new online initiatives from nationwide FI chains and community banks and the security challenges that are plaguing digital banking programs.

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Independent Banker

FEBRUARY 28, 2022

Customized, well-thought-out interactions—especially in the online banking space—are integral to wooing new customers and retaining existing ones. We asked several banking leaders how they’ve employed fintech to ramp up their marketing campaigns, hone their analytic strategies and gain new patrons in the process.

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PYMNTS

MAY 27, 2020

As PYMNTS found in a recent consumer study, 40 percent of individuals are doing more of their daily retail and transactions online, partly because, well, there’s no other way to do it. And that is something that merchants, as well as community banks and credit unions, must be prepared for.”. Getting Prepared.

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Independent Banker

DECEMBER 31, 2022

The skills needed to succeed in the workplace are changing, with companies placing greater value on soft skills like communication and leadership. In response, community banks have an opportunity to revisit hiring policies and training programs. We’ve seen an amazing uptick in fraud,” she adds. “So, By Roshan McArthur.

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Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. 3 Ways SBA Lending After PPP Can Help Banks, Credit Unions Grow, Mitigate Risk. SBA Lending.

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PYMNTS

APRIL 8, 2020

Bottomline will deploy its account opening, on-boarding and fraud capabilities to ensure lenders comply with PPP loan requirements and accelerate their Know Your Customer (KYC) needs to provide funding to both new and existing SMB customers. The firm has also announced a COVID-19 Online Resource Center for its financial institution clients.

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Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. 3 Ways SBA Lending After PPP Can Help Banks, Credit Unions Grow, Mitigate Risk. SBA Lending.

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Independent Banker

AUGUST 31, 2016

As chip cards become standard, counterfeit card fraud in the U.S. Here are five ways to fight fraud in the wake of the widespread deployment of EMV chip cards. Card-not-present fraud will likely rise, especially online. Communication is key. Informing them can pay off in reduced fraud losses for you.

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Gonzobanker

SEPTEMBER 14, 2023

We’re gearing up for Smarter Bank LIVE , and your 325+ RSVP responses to our upcoming online event make one thing clear: You want your bank to become more than the branch next door. It’s sort of like asking Taylor Swift to give up singing to take a job handling financial fraud instead. bank’s fintech partners.

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PYMNTS

JUNE 1, 2020

In a roundtable discussion, the last in the “Powering the Digital Shift” series with Karen Webster, six experts in money movement, fraud prevention, banking and financial technology discussed one sure bet: “Digital optional” is no option as we move toward contactless commerce. So, there is a balance that needs to be struck.”.

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PYMNTS

JUNE 14, 2019

However, in the 2019 Retail Banking Report, a study by Reputation.com that analyzed online data relating to retail banking locations for 23 major U.S. banks, the banking industry was found to be lacking. The low score for retail banks is due to factors like star ratings, which equaled 2.8

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Independent Banker

OCTOBER 29, 2014

Big-brand megabanks, the Visa and MasterCard networks, and big-box merchants had signed up to become partners with Apple’s universal retail smartphone app that uses Near Field Communication and tokenization technologies. So where do ballyhooed mobile banking and payments developments among the biggest players leave community banks?

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PYMNTS

APRIL 1, 2019

They want to know their money is secure, they want to have a positive experience whether they are online or talking to a teller, and when things go wrong from time to time, they want to know the path to getting them set back to rights is short and straight. “It But everyone everywhere is concerned about fraud,” he said. “No

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Gonzobanker

MAY 4, 2020

Here are a few of the recent deals (in no order) that caught my attention: MVB Financial/Paladin: MVB, a mid-size bank with a stated focus on serving fintechs, acquired Paladin, a specialty fraud prevention company with a suite for merchants, credit agencies, fintechs and vendors. Neocova: The startup core provider completed a $9.5

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Independent Banker

FEBRUARY 24, 2016

Seven initiatives to boost customer online confidence and transactions. Security fears about online banking may be impairing your community bank’s ability to grow demand deposit accounts. More than half of smartphone users are afraid to use their mobile phone for online banking. By Kevin Tynan.

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South State Correspondent

AUGUST 10, 2023

Fraud detection, for example, must either be run in a separate application and then brought back into the core, or all core processes must stop to run a fraud sequence. A KYC process, for example, can now be used in mobile account opening, online account opening, payments, lending, and various other functions.

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Gonzobanker

OCTOBER 13, 2020

This fast pace has banks and credit unions contemplating how they can compete in this mobile “arms race” and what unique value smaller institutions can bring to the table. . With megabanks spending billions on digital investments each year, regional and community bank executives understand they cannot compete on resources.

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Independent Banker

NOVEMBER 25, 2015

Regardless of the name, nonbank technology firms are wedging themselves between community banks and their customers by offering a slew of traditional and nontraditional banking products. See “Closing the Gap” in the November 2015 issue, online at www.independentbanker.org.). These insights emulate relationship banking.

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Independent Banker

AUGUST 25, 2016

Wisconsin bank uses LEAD FWD Summit as a development resource. You can feel the energy boost at Park Bank from its leadership development program. Young employees at the community bank in Madison, Wis., Consumers and Their New Role in Fraud Mitigation,” by Scott Bright, FIS. By Tim Cook. are excited.

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Independent Banker

SEPTEMBER 21, 2015

Over the next three years, Anderson enrolled in all three of Community Banker University’s in-depth compliance certification training programs. I also benefit from the respect I get from our board and CEO, and definitely from the bank examiners. I’m a better compliance officer because of those programs,” she says. “I

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Gonzobanker

SEPTEMBER 15, 2014

Banks should now be checking in on a formal payments threat assessment at least every six months to their boards and executive team. 2: Closely Watch the Online and Self-Checkout Uptick. Online sales and the emerging world of self-checkout are also where Apple Pay will play. No one is telling the segmentation story.

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Apple Cards Mobile Community Bank 102

Abrigo

MAY 24, 2024

Essential components for connection include: Front-end services: Provide customers with online or app-based options to send and receive payments. Fraud detection and AML systems: Ensure these systems are integrated and operational at your institution to stay on top of financial crime. Customize your FedNow plans Customization is key.

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Abrigo

NOVEMBER 9, 2022

For community banks specifically, they’re already reserving for a lifetime of credit losses,” he said. Banks regulated by the Federal Reserve, the OCC, or the FDIC made up the bulk of institutions represented by survey-takers (73%). The online survey was conducted between June 14 and July 29, 2022. . Fraud Prevention.

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Gonzobanker

MAY 8, 2015

As the sessions progressed a theme began to manifest that the traditional banking model has failed our customers and these digital lending platforms intend to reshape the industry, one process at a time. The lending attack on community banks and credit unions has been waged. THE PLAYERS.

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Independent Banker

DECEMBER 13, 2015

Even if you’re not required to use either version of the Cybersecurity Assessment, beta users say it can help your community bank gauge its cybersecurity risks and ultimately guard against cybercrime. At the Bank of Luxemburg, a $290 million-asset community bank in Luxemburg, Wis., Real-world testing. “I

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Independent Banker

NOVEMBER 24, 2015

Even if you’re not required to use either version of the Cybersecurity Assessment, beta users say it can help your community bank gauge its cybersecurity risks and ultimately guard against cybercrime. At the Bank of Luxemburg, a $290 million-asset community bank in Luxemburg, Wis., Real-world testing. “I

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Tools Community Community Bank Security 70

Independent Banker

AUGUST 26, 2015

Community banks and their customers don’t need to be concerned about the legality of digitally signed documents. Electronic signatures are accepted by banking regulators and meet state standards under the Uniform Electronic Transactions Act. Anti-fraud measures also are built into electronic signature systems.

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San Francisco Lending System Atlanta 70

ABA Community Banking

AUGUST 10, 2020

Even before consumers’ acceleration to online shopping due to the pandemic, card-not-present debit transactions rose 21% year-on-year in 2019, according to Pulse’s debit issuer survey released today. The post P2P Payments, Card-Not-Present Drive 2019 Growth in Debit Transactions appeared first on ABA Banking Journal.

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Cards Survey Payments Online 94

Independent Banker

SEPTEMBER 30, 2021

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. But for most community banks, building a trustworthy brand isn’t a conscious effort. billion-asset community bank. Build your community.

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Community Community Bank social media Security 139

South State Correspondent

OCTOBER 28, 2022

While last year was dominated by crypto, this year, the themes were mainly around fraud and identity (both conferences). Almost every bank and brand we spoke with will increase their investment in these two areas for 2023. This was followed by a focus on banking-as-a-service, embedded finance, open banking, Web 3.0,

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