Independent Banker

DECEMBER 31, 2021

Independent Banker ’s annual Community Bank CEO Outlook survey reveals how community bank leaders plan to leverage today’s deposit-laden banking environment to grow this year. Janet Silveria, Community Bank of Santa Maria. So, what’s at the top of community bank leaders’ to-do lists?

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Community Bank Community Lending Louisiana 144

BankInovation

JANUARY 30, 2023

Credit unions and community banks are looking to digital communications platform Eltropy to strengthen call center authentication and ultimately reduce fraud as voice-cloning tools and advanced AI present more opportunities for fraudsters within financial services.

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Fraud Community Bank Community Tools 98

Independent Banker

DECEMBER 1, 2021

Additionally, a recent survey by FIS shows that 37% of consumers began a new banking relationship with a major national or global bank that had a well-established online portal in the past 12 months. 18% of these consumers opened an account with an online-only direct bank.

Community Bank 91

Community Bank Community Fintech Guidelines 91

PYMNTS

DECEMBER 21, 2018

Before the liability shift in 2015, the industry-wide prediction was that the onset of EMV would reduce occurrences of counterfeit card fraud in-store, but that the industry should expect to see a spike in card-not-present (CNP) fraud as fraudsters moved to easier targets. The Consumer As A Frontline Against Fraud.

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Fraud Tools Cards Security 187

Abrigo

JULY 10, 2020

Community banks and credit unions partnered with their communities to help families and businesses through these unprecedented times , causing spikes in consumer fraud that must be faced head on. According to the new advisory , t wo fraud typologies are trending: imposter scams and money mule schemes.

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PYMNTS

AUGUST 3, 2017

Some of the strategies outlined in the Task Force report include allowing a market-first approach to governing the faster payments system, greater education efforts for the industry and more research to develop fraud detection systems. Detecting fraud early and efficiently is a growing concern for all parties as faster payments rise.

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Community Bank Community Report Millennials 117

Independent Banker

DECEMBER 31, 2022

Here’s how community banks can enhance their payments offerings. of banks’ revenues come from payments. Payments account for up to 30% of bank revenue, and that income stream is under attack. As 2023 kicks off, community banks can respond to today’s payments landscape by addressing five key trends.

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Trends Payments Community Bank Texas 140

PYMNTS

DECEMBER 11, 2020

Synctera Brings 'FinTech As A Service' To Community Banks. FinTechs want to offer compliant banking services, while community banks want new ways to grow deposits. PayPal has introduced QR code payments in iZettle’s point-of-sale app in the U.K. Pet Scams Rise As Holiday Buyers, At-Home Workers Seek New Pets.

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Trends Fraud Millennials Community Bank 175

PYMNTS

NOVEMBER 13, 2020

13) civilly charged former Wells Fargo CEO John Stumpf and Carrie Tolstedt, ex-head of Wells Fargo’s Community Bank, with allegedly misleading investors in connection with the bank’s unauthorized accounts scandal. Securities and Exchange Commission ( SEC ) on Friday (Nov. Stumpf agreed to settle the charges by paying a $2.5

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Fraud California Community Bank Security 230

PYMNTS

MAY 1, 2018

ACH security service provider ACH Alert is introducing new services aimed at helping banks and other financial service providers address the threat of payments fraud related to faster ACH transactions.

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Fraud Payments Community Bank Tools 100

American Banker

DECEMBER 15, 2022

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Community Bank Community Fraud Payments 69

Independent Banker

SEPTEMBER 30, 2021

The number of money mule schemes affecting community banks is increasing, in part because of the pandemic. Here’s how two community banks are protecting their customers from falling victim to fraud. More and more community banks are having to deal with money mule schemes targeting unsuspecting customers.

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Community Bank Fraud Community Training 91

Independent Banker

OCTOBER 1, 2022

Financial fraud and cyber attacks aren’t a one-age-fits-all scenario. By identifying the preferred banking and spending habits of different generations, scammers can tailor how they reach their targets. We look at community banks’ options for fighting this type of crime. How to minimize age-related fraud.

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Fraud social media Millennials Examples 133

ABA Community Banking

SEPTEMBER 8, 2022

The season premiere of the ABA Banking Journal Podcast features a banker's perspective on participating in the campaign and a sneak preview of new creative. The post Podcast: How #BanksNeverAskThat helps protect bank clients against fraud appeared first on ABA Banking Journal.

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Fraud Community Bank Community Marketing 59

Independent Banker

AUGUST 31, 2022

ICBA’s Bank Security Institute offers critical incident response strategies to keep your physical branch location safe. The pandemic forced industries to accelerate their adoption of digital applications, and community banking was no exception. Held in Bloomington, Minn.,

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Community Security Community Bank Fraud 91

South State Correspondent

OCTOBER 26, 2023

As can be seen, the conference largely revolved around payments, artificial intelligence, fintech partnerships/management, regulation, and fraud/identity in its various forms. The discussions were healthier, more compliance-focused, and with little expectations that banks were going to offer crypto to their customers any time soon.

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Conference Las Vegas Fraud Case Study 221

Independent Banker

JANUARY 31, 2022

The FedNow Service is launching in early 2023, giving community banks about a year to plan. Here’s how community bankers, payments experts and fintech vendors suggest using the time to prepare. With less than a year until the scheduled launch of the FedNow Service, community banks are still awaiting updates on specifics.

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Community Bank Community Resources Fraud 91

PYMNTS

MARCH 28, 2019

“Through this collaboration, ICBA Bancard continues to push the innovation envelope with solutions that are focused on delivering the very best products to community banks and their customers.”. Our mission — to stimulate local borrowing and local lending — is well aligned with ICBA Bancard and its community bank clients.

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Community Bank Community Lending Cards 190

PYMNTS

SEPTEMBER 14, 2017

In a press release , ICBA Bancard said with the partnership, CardinalCommerce will provide its data-driven consumer authentication solution, which helps reduce online fraud for ICBA Bancard client banks. “As Taking steps now to protect your community bank and customers is more important than ever.

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Community Bank Fraud Community America 128

PYMNTS

AUGUST 21, 2020

Community banks and credit unions are feeling the pressure to boost their digital card services or risk losing customers to megabanks and digital challengers, Ondot Systems ’ Chief Strategy Officer Todd Lesher told PYMNTS in a recent discussion. It’s a story told by the data itself, Lesher said. Square announced $1.3

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Cards Mobile Community Bank Community 224

Independent Banker

DECEMBER 31, 2022

From new fee practices to peer-to-peer fraud, keep an eye on what regulatory changes could be developing in the new year. While the pace of bank regulatory changes has diminished from a few years ago, several issues will either become effective or likely develop in 2023. Peer-to-peer fraud. Illustration by Monster Ztudio/Adobe.

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Compliance FDIC Community Bank Community 100

CFPB Monitor

OCTOBER 5, 2022

Federal Reserve Governor Bowman voted against the rule stating: “During the public comment process, community banks raised substantial concerns with the proposal. See the banking industry group February 1, 2022 letter to the Federal Reserve on behalf of the community banks.

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Regulation Cards Community Bank Community 78

South State Correspondent

MARCH 21, 2023

The need for a known, reliable brand creates an excellent opportunity for community banks to help small business customers while building deposit balances. Community banks can now white label this same product to onboard and process employee retention tax credits for the bank’s small business customers AND prospects.

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Taxes Community Bank Community Operations 195

CFPB Monitor

OCTOBER 25, 2022

In issuing its own guidance regarding indirect auto lending in 2018 , then- DFS Superintendent Maria Vullo stated “As the federal government stands down on protecting consumers from financial frauds and abuses, DFS stands up to safeguard New Yorkers from unfair lending practices.

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New York Lending Community Bank Community 78

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. So how are retail banks meeting this challenge?

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Banking Trends Retail Trends Community Bank 151

Independent Banker

FEBRUARY 28, 2022

We asked several banking leaders how they’ve employed fintech to ramp up their marketing campaigns, hone their analytic strategies and gain new patrons in the process. The digital world has opened vastly broader avenues for community banks to attract new customers—especially if they partner with fintechs in their endeavors.

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Fintech Marketing Community Bank Community 136

Banking Exchange

FEBRUARY 24, 2020

The bank’s $3 billion fine was accompanied by penalties totaling $21 million for three former executives for their roles in the scandal that ran for 15 years Compliance People Customers Compliance Management Compliance/Regulatory Duties Financial Trends AML & Fraud Human Resources Feature Management Feature3 Community Banking.

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Compliance Community Bank Resources Fraud 78

Abrigo

DECEMBER 2, 2021

Indeed, deposit levels to transaction accounts among community banks exploded 74% to $896.5 31, 2019, and June 3, 2021, according to the Community Banking in the 21st Century report. During the pandemic, fraud activity has increased, and fraudsters have found new ways to scam bank customers and credit union members.

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Conference San Antonio Lending Fraud 195

Independent Banker

APRIL 30, 2022

Operations play a role across multiple facets of community banking, including account onboarding, payments and transactions, fraud analysis, compliance and regulatory guidelines. On a practical level, what steps can community banks take to strengthen their back-office operations? Minimizing friction.

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Innovation Community Bank New York City Community 91

Independent Banker

DECEMBER 31, 2022

The skills needed to succeed in the workplace are changing, with companies placing greater value on soft skills like communication and leadership. In response, community banks have an opportunity to revisit hiring policies and training programs. We’ve seen an amazing uptick in fraud,” she adds. “So, By Roshan McArthur.

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Training Community Bank Community Knowledge Base 98

Independent Banker

SEPTEMBER 30, 2021

Educated customers form stronger relationships with their community banks. When I first came into community banking, I quickly learned that our jobs are as much about education as they are about finance. While community bankers have deep knowledge of financial topics, most people don’t have that background.

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Community Bank Community National Apple 103

Long Lasting Ideas

SEPTEMBER 6, 2017

As we know well, banks and credit unions aren’t immune from having to activate its crisis management strategy. And if you think your community bank is immune from crisis, you’ve got one. Continue reading Weathering the storms of hurricanes and bank fraud. at Bank Marketing Strategy + Ideas. Junk happens.

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Fraud Marketing Strategies Community Bank Strategy 40

American Banker

NOVEMBER 13, 2020

million penalty to settle civil charges tied to the bank’s fake-accounts scandal. Former community bank head Carrie Tolstedt did not agree to a settlement and is now facing a lawsuit that alleges she committed fraud. Former CEO John Stumpf agreed to pay a $2.5

Community Bank 78

Community Bank Fraud Community 78

PYMNTS

MAY 27, 2020

And that is something that merchants, as well as community banks and credit unions, must be prepared for.”. For credit unions (CUs) and community banks serving those small businesses, partnerships can help speed up the process of providing financial services and to enable new payment flows for merchants. Getting Prepared.

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Mobile Community Bank Cards Community 280

PYMNTS

JANUARY 23, 2020

A Wells Fargo regulator is planning a civil suit against 10 former company executives for their roles in its retail banking scandals. Worldpay On Modernizing Security Defenses To Foil eCommerce Fraud. Study: Tech Unicorns Overvalued By Nearly 50 Percent. DocuSign Wages War On Phishing.

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Fraud Community Bank Analytics Study 131

Independent Banker

AUGUST 31, 2022

Community banks can get up to speed on current legislation and regulations to both protect their customers from unauthorized or false deposit account transactions and to prevent them from happening in the future. Mistakes, system glitches and fraud happen. State laws or banking rules may also come into play. Quick Stat.

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Community Bank Regulation Community Training 91

Independent Banker

SEPTEMBER 30, 2021

After all, the rapid rise in fraud during the pandemic would spook anyone and definitely keeps community bankers up at night, which is why meaningful monitoring and action continue to be necessary. While community banks have done much to safeguard their institutions, ongoing vigilance is needed. Sharing information.

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Resources Community Community Bank Leadership 131