Independent Banker

NOVEMBER 30, 2022

As community banks grow, their vendor partnerships usually also do, which can lead to challenges with organization, data security and more. To address these issues, some community banks have turned to artificial intelligence. Greg Ohlendorf, First Community Bank and Trust. By Elizabeth Judd.

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ABA Community Banking

OCTOBER 21, 2019

From simplified 10-step online account openings, to value-added robo-advising, to “certified digital bankers,” OceanFirst Bank delivers a new community banking experience. The post How One Community Bank Is Reinventing CX for the Digital Age appeared first on ABA Banking Journal.

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ZootBlog

FEBRUARY 12, 2016

How long should it take to add your spouse to your bank account? However, it took one full hour to accomplish this simple task at my local community bank where I have been a customer for more than a decade. It simply required the verification of two small deposits into the new account for security reasons.

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Independent Banker

AUGUST 31, 2022

So how do social payments fit in community banks’ long-term future? Social payments have taken today’s digital environment by storm. Those behaviors may pose a real threat to community banks. Super apps like PayPal have about $3 billion stored in their digital wallet, and Cash App by Square has well over $1.5

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Independent Banker

DECEMBER 31, 2022

Here’s how community banks can enhance their payments offerings. of banks’ revenues come from payments. Payments account for up to 30% of bank revenue, and that income stream is under attack. As 2023 kicks off, community banks can respond to today’s payments landscape by addressing five key trends.

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Independent Banker

OCTOBER 31, 2021

How Americans bank has been changing for years, including how they start their banking relationships. Offering the ability to open an account online can be one way to reach customers who are unable to join your community bank in person. A recent McKinsey & Company report found that 15% to 20% of U.S.

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PYMNTS

OCTOBER 4, 2019

For community banks and credit unions, their physical proximity to the small businesses they’re servicing is often pointed out as a major advantage these smaller players hold over the big banks, enabling these FIs to develop deeper relationships with their small to medium-size business (SMB) clients, anticipate their needs and establish trust.

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PYMNTS

NOVEMBER 18, 2020

It is also announcing a new partner in Daylight, a digital bank working with Visa and Fast Track to recreate a community bank concept digitally. And that means that we go to principally two partners, processors and now bank sponsors — and we certify this FinTech to be part of the Visa Ready program,” Angelos said.

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PYMNTS

APRIL 13, 2020

Consumers Think About the Key Issues Driving the Connected Economy explored a census-balanced sample of consumers who bank with legacy financial institutions (FIs) as well as credit unions (CUs), digital banks and even PayPal. We asked consumers to define banks, and they did so in much the same way, with 98.8

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Independent Banker

OCTOBER 31, 2021

“I’m not sure how we would have processed all of the PPP loans and everything else in the last 18 months without some of the technology that we have implemented,” says Chris Jundt, senior vice president and chief lending officer at First State Bank & Trust. Chris Jundt, First State Bank & Trust. Cashing in on efficiencies.

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Gonzobanker

SEPTEMBER 21, 2023

Digital: Pigskin Pick-Ups Bankjoy , a digital banking provider, had a funding round led by the Curql Collective Credit Union Service Organization. Finastra partnered with Glia for digital customer service. Core10 secured a Series B funding round led by Patriot Financial Partners with JAM FINTOP and the ICBA.

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PYMNTS

JULY 19, 2017

Starling Bank is the latest of a string of banks in the U.K. The digital bank says it will be the first in the U.K. Customers of Starling will be able to load their payment cards into their digital wallet before the physical card comes in the mail. to offer in-app provisioning for Apple Pay.

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PYMNTS

JULY 16, 2019

Ondot said its 4,000 banks and credit unions will see faster and easier upgrades while also gaining access to the latest innovations and functionality. For new clients, the cloud service addresses the digital demands of today’s consumers with easy integration and low maintenance.

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PYMNTS

MAY 27, 2020

For banks, the opportunity is there to cement the trust of their customers during uncertain times that have made individuals increasingly uncertain about personal health, job security, paychecks and even whether the money they have in the accounts is safe and sound.

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PYMNTS

MAY 7, 2020

back to some semblance of “normal” has challenges — and opportunities for banks, especially community banks and credit unions. The challenge lies with serving the needs of the individual who may be hesitant to go back to the old ways of banking — of walking up to teller windows, of handling cash in envelopes.

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PYMNTS

AUGUST 31, 2020

Some smaller entities or entrepreneurs may experience difficulties or even get denied when trying to secure loans from a larger financial institution. Leaning Into Community-First Lending.

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Independent Banker

OCTOBER 29, 2014

Big-brand megabanks, the Visa and MasterCard networks, and big-box merchants had signed up to become partners with Apple’s universal retail smartphone app that uses Near Field Communication and tokenization technologies. So where do ballyhooed mobile banking and payments developments among the biggest players leave community banks?

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PYMNTS

APRIL 1, 2019

They want to know their money is secure, they want to have a positive experience whether they are online or talking to a teller, and when things go wrong from time to time, they want to know the path to getting them set back to rights is short and straight. The Security Core. Tapping Into Trust.

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PYMNTS

JUNE 15, 2016

Kane will report to Gordon Smith, CEO of consumer and community banking. ” Before being promoted to the new chief executive, Kane headed Chase’s business development for card services division, where he was a lynchpin in securing various co-brand deals and improving Chase Pay relationships. .

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Gonzobanker

MAY 31, 2019

article , former Small Business Administration administrator Karen Mills said community banks with strong small business customer bases that don’t find new ways to serve them digitally are going to face a “reckoning.” In a recent American Banker. Source: DeBanked ). Technology Utilization.

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PYMNTS

JANUARY 14, 2020

Average deposits in the consumer and community banking segment were up 5 percent. Piepszak maintained that customers’ data security and privacy remain of the “utmost importance,” and added that “we think over time the best way to do that as securely as we can is to have third-party apps only access data through our APIs.”

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PYMNTS

JANUARY 14, 2020

Average deposits in the consumer and community banking segment were up 5 percent. Piepszak maintained that customers’ data security and privacy remain of the “utmost importance,” and added that “we think over time the best way to do that as securely as we can is to have third-party apps only access data through our APIs.”

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Gonzobanker

DECEMBER 22, 2020

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. And how did community banks and credit unions respond to the COVID craziness? Jill is continually demonstrating just how loud a $300 million community bank can roar!

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Abrigo

MAY 11, 2020

While the pandemic, as well as the rapid response, were not scenarios many were prepared for, it has provided a glimpse into what we can expect from our banking relationships moving forward. COVID-19: A springboard to digital banking. When they’re finally thinking about doing something financial, the bank isn’t open,” Koch said.

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Gonzobanker

JULY 20, 2022

Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital.

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PYMNTS

JULY 17, 2020

He said that while small banks, credit unions (CUs) and regional players deeply fear being swept aside by the great digitalization wave that the pandemic has set off, their concerns aren’t actually unique to the financial industry’s smaller end. Inherently, they trust their banks more.”.

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Gonzobanker

JANUARY 17, 2020

California CCPA), it’s hard to imagine just how far techies will be able to upend the nuts and bolts of the banking industry. Community banks and credit unions do not fear each other. Here’s a great question for community bank executives: What would it take for your local competitors to fear you as much as a Top 5 player?

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Fintech Labs Insights

DECEMBER 5, 2016

For example, despite the importance of mobile (and desktop) functionality for website visitors, some banks, even major ones (Chase I’m looking at you), don’t bother to reinforce its features and benefits. But community banks and credit unions should have mobile and/or online banking listed in primary or secondary navigation.

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Fintech Labs Insights

OCTOBER 6, 2015

Fidor Bank introduced community banking more than five years ago and were early enablers of Bitcoin and Ripple. Now we are the first bank to offer open RESTful APIs secured with OAuth2.0, Fidor Bank is a fully licensed online bank with both a user-oriented and tech-driven mindset. No Stack Banking.

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Independent Banker

FEBRUARY 28, 2023

Photo by Mike Ritter Spurred by social distancing and shutdowns during the pandemic, many community banks turned to virtual financial advisory services, and these new practices are expected to stick around. a fintech that provides a digital communications platform for community financial institutions.

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American Banker

SEPTEMBER 14, 2016

When a mobile banking vendor told a San Antonio Federal Credit Union it didn't have the capabilities it wanted, the institution took a note from Facebook's strategy with Messenger and created a companion app.

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Independent Banker

JULY 31, 2022

When Rockland Trust synced up with an ICBA ThinkTECH Accelerator grad to launch a virtual digital banking platform, it took relationships between the community bank and its customers to a whole new level. For Rockland Trust, a $20 billion-asset community bank in Rockland, Mass., By Colleen Morrison.

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PYMNTS

SEPTEMBER 30, 2020

Morgan Chase, Bank of America, etc. — and the digital challenger banks. By contrast, he said he believes community banks run the risk of being left behind unless they partner quickly and wisely with the right technologists and raise their digital game.

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South State Correspondent

OCTOBER 28, 2022

Many of the new banking and payment technologies have now far eclipsed traditional cores’ capabilities. During the two weeks, there were over a hundred significant cyberattacks by nation-states on national and regional banks that you could watch unfold in near real-time (bel0w) at Gartner and Money 20/20.

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South State Correspondent

JUNE 27, 2023

It’s a way for banks to speak with each other, and it started to be phased in during the first quarter of this year with the goal of a complete conversion by 2025. While this is mostly the domain of large banks, there are three reasons why your community bank should consider adopting this language to increase future bank performance.

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Gonzobanker

DECEMBER 19, 2017

THE BANKING AWARDS. Rainbolt has quietly built a community bank in the past 20 years that is closing in on $2 billion of market cap. GonzoBanker of the Year – Large Banks. Credit Union Merger of the Year – Goes to Lake Michigan Credit Union and its CEO Sandy Jelinski for acquiring Florida-based community bank Encore.

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CB Insights

FEBRUARY 20, 2020

In 2018, companies from 31 countries and 19 categories — spanning payments, digital banking, insurance, and more — made it onto the CB Insights 2018 Fintech 250 list. The most valuable of these freshly minted unicorns are blockchain startup Ripple ($10B valuation) and challenger banks Chime ($5.8B) and N26 ($3.5B).

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