BankInovation

JULY 9, 2020

People’s Community Bank, a $300 million institution near of Madison, Wis.,

Community Bank 64

Community Bank Community Marketing Customer Experience 64

Independent Banker

AUGUST 31, 2021

The payments space can be dizzying for even the most enterprising community bank. How do you navigate the constant churn of innovations or disruptors? Experts point to a strategy built on customer input and relationship-building. Banking-as-a-service (BaaS). Central bank digital currency (CBDC).

Trends 91

Trends How To Payments Community Bank 91

Independent Banker

OCTOBER 31, 2022

We spoke with industry specialists about the priorities for community banks as they build a digital loan process for small businesses. It’s critical for community banks to have online loan applications, process automation staff skilled in digitization and more. Doing so can help community banks: Optimize the loan cycle.

Lending 91

Lending Community Bank Community Illinois 91

Gonzobanker

FEBRUARY 8, 2022

While AOBA 2022 had its share of execs wanting to “fake it until they make it” with future innovation, credit is due to the bankers who are pouring real financial investment into new fintech experiments. and a trailblazer in the world of banking as a service (BaaS). An arms race in marketing and digital cannot be ignored.

Fintech 165

Fintech Customer Experience Conference Technology 165

Gonzobanker

JULY 20, 2022

Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy.

Digital Strategies 173

Digital Strategies Strategy Leadership Customer Experience 173

Independent Banker

FEBRUARY 29, 2020

We may not be benefactors of self-preparing meals and hovercraft transportation, but all the same, technology plays a major role in our daily lives—and in the banking business. Burgeoning customer expectations demand that technology plays a pivotal role in community banks’ strategies. Where I’ll be this month.

Community Bank 155

Community Bank Community Technology Customer Experience 155

Cisco

NOVEMBER 15, 2022

Open banking allows third-party financial services companies to access consumer banking, transaction, and other financial data via the secure use of APIs. It is about opening up information to spur innovation of third-party providers to build new, added-value offerings. In the U.S.

Innovation 156

Innovation Security Data Innovation Strategies 156

The Financial Brand

JULY 4, 2021

Traditional strengths still count, yet the ability to innovate and adapt are key. The post How Community Banks Can Stay Relevant in the Face of a Digital Assault appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Asset size does play a role, bankers and others note.

Community Bank 36

Community Bank Community Banking Trends Analysis 36

Independent Banker

NOVEMBER 25, 2015

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. billion-asset, 85-branch community bank based in Rockland, Mass., Alex Jimenez.

Innovation 70

Innovation Community Bank social media Community 70

Bank Innovation

FEBRUARY 3, 2020

Smiley Technologies, a core banking provider focused on community banks, is trying to help its bank clients secure larger deposits by partnering with deposit technology company Reich & Tang.

Community Bank 221

Community Bank Community Software Technology 221

Abrigo

OCTOBER 20, 2020

Plan for new technology and innovations. The banking industry has faced many challenges in 2020, from transitioning to CECL, managing Paycheck Protection Program loans, and navigating an unprecedented economic recession. The “new normal” has also impacted the banking industry internally, too.

Management 195

Management Lending Community Strategy 195

South State Correspondent

MAY 1, 2024

For inspiration in banking innovation, we often look to other industries. With financial hardship, competition from dominant players, and a startup budget, Gentle Monster faced many of the same challenges as a community bank. What is your bank’s research and development budget for new products?

Innovation 195

Innovation social media Branding Marketing 195

Abrigo

MAY 5, 2022

Banking Transformed Banking Transformed by the Financial Brand’s Jim Marous has new episodes several times a month and features executives from financial institutions, financial technology firms, authors, consultants, and other experts in the banking industry. keep me informed.

Community 195

Community Lending Maine Resources 195

Gonzobanker

NOVEMBER 2, 2023

In the throes of managing balance sheets and loan portfolios and at the same time executing daily “run the bank” operations, bankers are faced with the need to continuously develop new customer experiences and scale enterprise capabilities. Once they run buzzwords and innovations through management’s “B.S.

Leadership 154

Leadership Industry Management Resources 154

PYMNTS

JULY 24, 2019

But this has been the domain of larger financial institutions, especially when community banks and credit unions are included. Last month, payment company PayFi and The Clearing House (TCH) partnered to bring real-time payment technologies to community banks. This is shifting, though.

Payments 167

Payments Survey Community Bank Fraud 167

The Financial Brand

FEBRUARY 24, 2021

The post How Community Banks Can Attract Generation Z With Financial Lessons appeared first on The Financial Brand. If financial institutions keep marketing to Gen Z like they did Millennials and Gen X, they'll keep coming up short.

Community Bank 29

Community Bank Community Millennials Branding 29

Independent Banker

DECEMBER 31, 2022

We recently spoke with community bank CEOs from across the country to gain insights on how they’re proactively positioning to manage risks and take advantage of growth opportunities in the coming year. Following some respite in 2022, community bankers are bracing for a tougher economic landscape ahead in 2023. Corey Neil.

Community Bank 91

Community Bank Community Tampa North Carolina 91

The Financial Brand

FEBRUARY 24, 2021

The post How Pineapples are Helping Community Banks Attract Younger Customers appeared first on The Financial Brand. If financial institutions keep marketing to Gen Z like they did Millennials and Gen X, they'll keep coming up short.

Community Bank 15

Community Bank Community Millennials Branding 15

Independent Banker

FEBRUARY 24, 2016

Welcome to the Crescent City, where the largest educational gathering of community bankers convenes this month. It’s Community Banking LIVE 2016 in New Orleans. The Peoples Bank Co. Tech entrepreneur and New York Times bestselling author on business creativity, innovation and reinvention. Centinel Bank of Taos.

Community Bank 70

Community Bank Community Innovation Customer Experience 70

Gonzobanker

DECEMBER 22, 2020

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. And how did community banks and credit unions respond to the COVID craziness? Jill is continually demonstrating just how loud a $300 million community bank can roar!

Idaho 170

Idaho Community Industry Strategy 170

South State Correspondent

AUGUST 10, 2023

In this article, we argue why banks should consider a modern core system in the form of a sidecar as part of their long-term strategy. Understanding A Core System In its purest form, a bank’s core system is a ledger to keep track of accounts and balances. This stifles innovation. A typical community bank may pay $1.5M

System 195

System Examples Operations Data 195

The Financial Brand

NOVEMBER 16, 2021

Community banking has plenty of innovation potential, but often it takes leaving the traditional banking mindset to find the opportunities. The post Tips & Insights on Creating (or Recreating) Brand Buzz in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Branding 36

Branding Community Bank Banking Trends Analysis 36

Gonzobanker

DECEMBER 17, 2021

We know the customer buying and use of financial services is being fundamentally changed by fintech, but our long-term strategies to invest/partner/buy/compete are very much works in progress. Huntington and TCF merge to create the $170 billion Midwest dynamo and vault them into one of the top 10 banks in the country.

Fintech 142

Fintech Strategy Leadership Lending 142

Gonzobanker

MARCH 26, 2019

Game-changing mergers like the just-announced FIS/Worldpay agreement and the January Fiserv/First Data pending deal are creating bigger, more diversified vendors that banks and credit unions use for payments services. Future Innovation? How will processor consolidation affect the pace and sources of innovation?

Community Bank 75

Community Bank Technology Payments Innovation 75

BankInovation

JULY 21, 2020

Radius Bank reaches a national customer base through its digital channels and powers banking services for fintechs like Brex and NorthOne. It’s a business plan the former community bank, which was founded in 1987, spent years developing and continues to improve today. “As

Community Bank 59

Community Bank Community National Fintech 59

Gonzobanker

FEBRUARY 11, 2021

There’s a saying that “some things never change,” and when it comes to mid-size banks’ and credit unions’ technology priorities, there’s some truth there. Improving the customer experience” has been financial institutions’ (FIs) top tech priority for the past three years with roughly three-quarters of institutions citing it as a top priority.

Lending 128

Lending Fintech Technology System 128

William Mills

FEBRUARY 7, 2017

Key trends in this year’s report include the continued evolution of payments technology, increased adoption of self-service and innovative branch automation technology, and further enhancements to mobile banking – all converging as part of an overlying strategy to improve the customer experience.

Report 40

Report social media Customer Experience Industry 40

Independent Banker

DECEMBER 31, 2022

(L-R): Union Savings Bank’s executive vice president, Rick Judd; vice president of digital channels Chris Barlow; and director of USB Innovation Center Peter Scotch at USB’s historical Main Street Danbury, Conn., Community banks have long been a bastion of relationship-focused service. Rick Judd, Union Savings Bank.

Rhode Island 151

Rhode Island Community Bank Community Tools 151

South State Correspondent

JANUARY 30, 2024

The good news is that for many other areas, budgets are lower at banks compared to last year, and the fact that IT is still positive underscores the strategic imperative that banks face to digitize traditional operations, reduce costs, gain scale, and improve the customer experience. and 11.1%, with a median of 8.1%

Capital 195

Capital Operations Customer Experience Comparison 195

South State Correspondent

OCTOBER 28, 2022

Banks are just starting to realize this. AI, payments, data, and other aspects of innovation are dropping behind the scenes. During the two weeks, there were over a hundred significant cyberattacks by nation-states on national and regional banks that you could watch unfold in near real-time (bel0w) at Gartner and Money 20/20.

Conference 195

Conference Technology Las Vegas Trends 195

Abrigo

MAY 8, 2024

They can more easily consider how to harness genAI's power to enhance their operations, compliance, risk management, and member or customer experience. GenAI use case for fostering relationship banking Abrigo client BAC Community Bank in Stockton, Calif.

Examples 222

Examples Fraud Resources Risk Management 222

William Mills

MAY 11, 2016

Visualizing banking data and using wealth of data to put customer in control for better decisions. Virtual reality – Where your can see your investment plan and strategy visually and interactive. Katerina Frolovicheva (MD, Technologies Innovations). Bank XXI Department). Integrated to your banking account.

Video 40

Video Mobile social media Analytics 40

Gonzobanker

DECEMBER 20, 2019

. ————————————————————————— The ‘En Vogue’ Trend of the Year – Credit unions buying community banks. Legacy banks need not apply. The bank’s strategy is laser-focused.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

MAY 21, 2019

As a thought experiment, imagine if one evening Amazon CEO Jeff Bezos had one too many cocktails and errantly gave an order to purchase your bank. The following memo outlines my assessment and recommendations concerning our purchase of Acme Bank, a $5 billion institution located in Metropolis, USA.

Customer Experience 112

Customer Experience Analytics Management Operations 112

South State Correspondent

JULY 25, 2022

While this faster hiking has been good for bank earnings this year, questions are starting to arise about the bank’s forecast and strategy for 2023? Now, more households and businesses are thinking about switching banks, and the customer experience is king. What is it doing to improve in the future?

Trends 195

Trends Lending Marketing Capital 195

Gonzobanker

DECEMBER 19, 2022

In January, we were discussing crypto and the need to formulate customer crypto strategies. Hats off to Thomas Shara at Lakeland and Tony Labozzetta of Provident for architecting the new $25 billion super-community bank in New Jersey. Let’s see how this new scale allows for big investments in future innovation.

Community 216

Community Fintech Industry Innovation 216

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. We are in awe. Seriously in awe.

Fintech 194

Fintech Community Regional Technology 194